Tides Reach Resort

Lovely boutique resort but hugely overpriced for what you get (this is compared to other Fijian resorts we’ve visited). We stayed in a standard beach villa with our young daughter for 7 nights. The room was large with a spectacular view out to sea. Your laundry is done every day which is great and the (payable) activities we did good fun. The resort is beautifully kept and the staff very friendly but for us the price point wasn't justifiable. Yes, you are right on the beach with almost exclusive use, but it wasn't the most alluring stretch to swim and the snorkelling off the beach wasn't good.  The food included is good but simple. Starter was usually a small salad (eg carrot ribbons on their own) or soup. Pudding invariably included vanilla ice cream which became a little tedious.  The hotel was missing a few little extra touches to warrant the price tag. Very small things that added up like in the rooms there wasn't any sort of vanity kit or little extras like a Nespresso machine, in fact no coffee at all, just some tea bags but no milk. There was a minbar with a small jar of cookies (not replaced throughout the week) but no other snacking food. There certainly wasn’t a ‘private butler’ as advertised on the website and I don’t think a remote control existed for the television (not that we wanted to use it). The service was a little haphazard. There were seemingly lots of staff but no staff, we'd no idea who the manager was. There wasn’t a phone in the room or any way of contacting reception other than finding someone in person. You were never offered anything, such as a drink when arriving for lunch or dinner, you always had to ask. It would've been a nice touch to have a bit of music in the dining area and offer some nuts/canapes to have with a pre-dinner drink. Cocktails were $25 dollars each so we opted for beer and wine (very limited offering). There seemed to be a problem with keeping much in stock and they had to go to the shop (despite us drinking the same every night). That said, when we did ask for something nothing was too much trouble. The resort was very quiet when we were there and we felt it was slightly coasting along. It is worth noting our feedback would be very different if the cost of the stay wasn’t so high!

We had this gorgeous place to ourselves the first two of our three nights, but I imagine it always feels serene and private. There are only four beachfront villas, plus the four new additions up the hill across the road. We stayed in one of the huge "smaller" beachfront villas, lovingly decorated with hand-crafted art pieces. Although there wasn't enough hot water to fill the enormous tub, the showers (inside and out) were fine. Irene served us some of the best food we had during our two and a half week visit to Fiji. Whether it was the creative soups, such as the beautifully seasoned puree of carrot and celery, or the papaya muffins, the chicken on skewers with pineapple rice, the grilled fish, garlic shrimp, or stir-fried vegetables, we were thrilled with the artfully presented gourmet cuisine. Maria, George, Irene, and all the other staff members we met were friendly, attentive, and helpful. When they learned we were celebrating our 30th anniversary, they arranged a special beachfront dinner for us.

This resort is amazing--the location, layout/design, inclusive amenities, the dive shop steps away, the FOOD (incredible), service, and mostly, the STAFF. My husband, 21-year-old daughter, and I shared a suite. It was clean, comfortable, spacious, and well designed. We really enjoyed the flourishes of fresh flowers in the morning and evening. We were treated so kindly and taken such great care of by a wonderful and welcoming team of people--Floyd, Irene, Fabi, Liza, Vere, Mela, and Nui. They made sure we had everything we needed--French press coffee, freshly baked treats, and eggs plus more in the morning, gourmet lunches and dinners with dessert, and even delicious sandwiches and fresh fruit when we were spending the day out hiking and birdwatching. My daughter and I don't consume dairy but that wasn't a problem. We were very well fed! The dive shop team--Ma, Divemaster Bose, and Captain Joel were also great. They were pros and we enjoyed some amazing diving. It's unanimous that Tides Reach and Taveuni are at the top of our list of vacations.

From the moment you arrive at Tides Reach, you are greeted by a sense of tranquility and luxury that sets the tone for a remarkable stay -- one my family of three will never forget. The resort's accommodations are a perfect blend of comfort, sophistication and privacy. Our villa was spacious, tastefully decorated with modern amenities and boasted breathtaking views from a private lanai. The plush bedding ensured a restful night's sleep, while the elegant bathroom featured a deep soaking tub and amazing rain shower. The outdoor shower was also a nice touch to rinse off in after swimming. Whether you seek adventure or relaxation, the resort has something for everyone. We enjoyed a wonderful day doing the guided Lavena Coastal Walk (with a delicious picnic prepared by Tides), boating to Honeymoon Island where we fished and snorkeled, paddleboarding and kayaking, borrowing their e-bikes and See Doo, deep sea fishing and visiting a local village. As for dining at Tides Reach, expect a culinary journey that celebrates both local flavors and international cuisines, with warm and friendly service. The hallmark of Tides Reach is its impeccable service. From the warm welcome upon arrival to the attentive care provided by every staff member, we felt truly pampered throughout our stay. Special mention goes to Manasa and Niu, who went above and beyond to ensure our every request was met promptly and with a smile. Whether you seek adventure or relaxation, the resort has something for everyone.

This was the best family vacation that we have EVER HAD. The facilities and staff at Tides Reach are fantastic. Everyone made us feel welcome, like family (not the family that you only tolerate, but the family you actually love having!). The location is unbeatable: Close to the airport, on the beach, literally steps to the ocean, and a short straight-out snorkel to a vibrant reef complete with all kinds of healthy corals and fish galore. Activities like SUP, kayaking, spear fishing, snorkeling are all available with equipment on site. You can even jet ski! The resort is super close to the dive shop that took great care of us (go Salt Diver!) and a coffee shop (for mid-day shakes, smoothies, etc.). The staff accompany you to all the activities/locations to make sure you are taken care of and well served. The meals were spectacular; fresh and delicious and frequently utilizing locally (at their attached farm!) ingredients. I can't wait to go back. The only complaint I have is the all our future and past vacations seem to pale compared to how spectacular our stay at Tides Reach was. A tough bar to be compared to!