Canyon Ranch Wellness Resort Tucson

Canyon Ranch Tucson has a lot to love. The setting is stunning, the rooms are comfortable and serene, and the food is consistently fresh and delicious. We especially appreciated the engaging and friendly restaurant staff, and the spa services were excellent, with a wide variety of treatments and skilled providers. Unfortunately, our stay was marred by a few unprofessional interactions with staff, including an incident that resulted in a member of our group being injured. The most concerning part was not the incident itself, but how poorly it was handled in the moment. Staff did not follow their own policies or act with the urgency or care the situation required. Management did not follow up until the next day. It cast a shadow over an otherwise lovely trip. Even so, Canyon Ranch remains a truly special place. The atmosphere, the focus on wellness, and the sense of relaxation and renewal it offers are unique. However, consistency in staff professionalism and guest care is an area that really needs attention.

Not sure who is paying these rates but it’s definitely not worth it. I’ve stayed in roadside motels that have better quality/aesthetics than these rooms. The landscaping around my room was filled with weeds and dirt. Spiderwebs all over the windows and huge cracks in the doors. Ordered room service, hour and half later I call and turns out they forgot to input the order and kitchen is now closed. This is definitely not a 5 star resort or even remotely close to a Michelin 3 key property. Not worth the money. Go to Miraval instead and actually get quality product/service.

Last summer prices per night were 900. Now I was quoted 1548 a night. I’ve been a customer since 2003. Or sure what’s going on there

Canyon Ranch Tucson is a truly remarkable experience. Some of the complaints here are insane. 1) The food is incredible from morning to night: Balanced portions, beautiful plating, fresh, easy to load up on protein. Very attentive to allergies. Recipes available on the web. 2) the gym is monstrous, with helpful trainers and classes that kick the arse! ✅ 3) the spa has all the circuit (sauna, steam, cold plunge) and a nice relaxation room (I found that on my last day, it was kinda hidden) . All my treatments were incredible. Recommend the hand/ foot/scalp massage, the oil treatment and the desert ritual. 4) the room: plenty of space. The most comfortable mattress and pillows I’ve ever used. Huge shower. 5) classes taught by knowledgeable folks. I’m fairly with it regarding the topics I chose but I still learned a lot and am glad I got to schedule them. 6) I am sun avoidant (haha go figure living in AZ) and did the early morning and nighttime walks at Sabino Canyon and around the massive property. Saw plenty of animals with my fun and knowledgeable guides! 7) the staff. Everyone seemed genuinely happy to be there and were very warm and inviting. So many remembered my name which was quite nice. 8) the guests. I made some new friends during my stay which reinforced the feeling of connection and joy. Other than having to listen to a few guests complain a little too loudly about nonsense (not having bagels and smoked salmon at breakfast, having 1st class tickets cancelled…), everyone was pleasant and kind. I cannot wait to return and maybe bring a friend to share the experience. And do the night bingo which apparently is a big hit! Tips: —Review the week’s activity list early and consider what interests you —use the app to create your own itinerary (the ones that cost extra are easy to overlook). —Book spa appts on the app around the talks/sessions —be open to new things/classes/ activities as you talk to others —they have sun umbrellas to use to walk around with (I brought my own) —they gift you a very nice tote bag and stainless steel water bottle at check in

So I will start with the positive. The food is excellent. The staff are very professional and helpful. Jennifer at the front desk was amazingly helpful. The negatives. I booked this months ago and was given the worst room on the resort. When I asked for an upgrade on arrival was told sorry. For the price I paid the room was terribly small. No drawers to take out my clothes. No bathroom door Just a small cramped unit Also was surprised most things can be extra cost. Massage and Vitality and more. My charges on leaving were a little messy and they promised me to rectify and send me a new gift card. Hope they do come through. They provided for a bag lunch for my flight home. Requested one of their delicious chocolate chip cookies be included. It was not. The sound yoga experience was amazing. My girl friend really appreciated how they bent over backwards to deal with her gluten and dairy allergy. One of the best food experiences for her