Dreams Tulum Resort & Spa

we have had. a great time at dreams on a vacation with family. highlights have been the entertainment including ronnie. ronnie has been the best dance partner and erik had introduced me to water aerobics.

Having read the reviews, was a little nervous about how we would find the resort, however, we had a fantastic time. Having Guadelupe look after us in the preferred beach was wonderful, I enjoyed a daily catch up with Erik who is brilliantly enthusiastic (as are the rest of the entertainment team). The daily activities are great, you just have to be willing to throw yourself into everything, my family played beach and pool volleyball every day, I did yoga on the beach, we used the gym, played giant chess, pickleball, table tennis, danced at the silent disco, had a great night in the Sky bar and ate at every restaurant. The food is better than many other all inclusive resorts we have stayed at, the wine also pretty good. As the reviews say, the resort is tired and in need of some major upgrades, the pool needs completely refurbishing. That said, the slightly dilapidated buildings add to the charm of the place and everything is kept spotlessly clean, the service is great and everyone had a fabulous holiday. I would choose that over a brand new building!

We were a family of 10 and had a great time at this resort. For the price you can’t go wrong with is resort. Is it on the older side? yes, but that’s why you get a great price. They keep it up and more than make up fur it in other ways. The food was excellent, staff were wonderful and the entertainment was fun! Staff shout outs! Hugo at Mexican restaurant - so nice and excellent service! Ricardo - sailing - we had a great sail and he even let us snorkel! Beautiful coral fans! Alfredo - tepoanyaki - excellent service. Aurelio- cook- teppanyaki - how fun is he! So entertaining! Had a great time! Erick, Ricky & Gonzalo, Ingrid - excellent team! Ricky has mad mic skills! Not sure when they sleep?!? Abelardo /Christian - our favorite bartender! We would seek him out! Now for suggestions- spa- should have the water spa included in visit to spa. Front desk- staff just ok. Hibachi reservations were ridiculous. We had to split up and go at 2 different times only to see a whole empty table … the next day we asked if there were any openings & they said you can have a reservation for $150! Seriously? The seagrass was gross but we knew it before going so stayed in the pool. I do see other resorts trying to clean a bit. This resort really did nothing. If you have little ones, get a first floor room. No elevators We enjoyed the fire show, silent disco and our last night with the Mexican dinner and entertainment was the perfect send off!

I had the best trip to Dreams Tulum. The entertainment team was EXCELLENTE. Thank you Victor, Erick, Gonzalo, and Ronny! The resort was beautiful and you felt like you were in a little town because it wasn't overwhelming/huge. The pools and facilities were always clean. The food was delicious and fresh. Overall, I can't say a bad thing about this place. SO beautiful.

The best part of my stay was definitely the pool aerobics and activities team and visiting the preferred bar, especially thanks to my favorite bartender Edwin—he is the only one who makes craft style custom drinks and has a great personality- he was my families go to person and truly made the experience enjoyable. Everything else about the resort was standard so overall experience mas o menos.