El Dorado Seaside Suites

Tulum, Mexico

9.1 First Class
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About the Hotel

Escape to a contemporary resort oasis on Mexico's most beautiful Caribbean shores, at El Dorado Seaside Suites. From the moment you enter the bright, inviting lobby, to the time you spend relishing the sun and ocean breeze in a billowy poolside cabana, this is truly a sanctuary of the senses. With an adult-only policy and a decidedly romantic atmosphere, this acclaimed resort is located on Kantenah Bay, south of Playa del Carmen. Just under 400 spacious suites feature modern design and top-notch amenities, including marble or tile flooring, satellite television, stocked mini bars, and private terraces or balconies. Views range from the lush resort gardens to the beach and oceanfront, and you can even opt for a swim-up suite, which allows you to step right into a lazy river pool flowing in front of your room. Toast your vacation with a welcome glass of champagne, settle in to your sublime surroundings, and allow El Dorado Seaside Suites to show you a memorable time.

Location

El Dorado Seaside Suites
KM 95 Carretera Cancún
Tulum, Mexico CP 77710

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Adults Only
  • Non-Smoking Rooms
  • Dining
  • Outdoor Dining
  • Private Dining
  • 24-Hour Room Service
  • Wine Cellar
  • Swim-Up Bar
  • Room Service
  • On-Site Amenities
  • Salon
  • Spa on Property
  • Spa Services
  • Laundry Service
  • Gift Shop
  • Fitness Center
  • Currency Exchange Service
  • Sauna
  • Live Entertainment
  • Gazebo
  • Boutique
  • Gardens
  • Theater
  • Steam Room
  • Outdoor Spa Treatments
  • Tennis Court
  • Organic Garden
  • In-Room Amenities
  • Private Patios or Balconies
  • Air Conditioning
  • Bathrobes
  • Ceiling Fans
  • DVD Players
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Jetted Tubs
  • Coffee & Tea Facilities
  • Activities
  • Cultural Classes
  • Kayaking
  • Snorkeling
  • Beach Volleyball
  • Fitness Classes
  • Aqua Fitness
  • Business
  • Meeting Rooms
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance

Reviews for El Dorado Seaside Suites

Excellent

TripAdvisor Traveler Review Rating Reviewed 17 hours ago

Visited this resort a cpl of weeks ago. And I must say. I love it. Let me start by saying the seaweed was a problem. But that's just mother nature. Oh well. I've been to quite a few resorts, and this one takes the cake. If you're looking for a long beach without landscaping, this is not for you. But if you're looking for a beach experience with absolutely excellent service. Good lord, this is the place. The grounds and entire resort are beautiful. The attention to your needs are excellent. Bars and restaurants are good and easy to manage. Staff is absolutely excellent. Do it!

mandell74


4.5 Star experience. 5 star if mother nature allowed a better Beach

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Had a fantastic time celebrating my 60th May 3rd. The service and staff are amazing. The lush gardens are the very best anywhere. The fridge and choices were pleasantly good No plastic or paper napkins. Glass and linen. Japanese our favorite. The quite pool was our favorite by the Ocean. Plenty of Bali beds, everywhere. Free tours!! Awesome 👌 The beach was horrible with weeds and shallow and rocky. If you want a nice beach. Don't go here. If you want a beautiful experience it's the place to be

MrsAnnetteCac - Burlington, Canada


Writing ⭐️⭐️⭐️⭐️⭐️ El Dorado Seaside Palms Review – Girls Trip (April 29 – May 6, 2025) ⭐️⭐️⭐️⭐️⭐️

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We just returned from a 7-night girls trip at El Dorado Seaside Palms and overall we had an AMAZING experience. We were a group of 12 girls with 6 Swim-Out Junior Suites booked, and this resort ended up being one of the most beautiful properties I’ve personally stayed at I wanted to write a detailed review because before going, I spent HOURS reading reviews myself. ✈️ Arrival & Transportation We booked through and our transfer company was . Even with about a 1-hour flight delay, Lomas was waiting for us immediately at the airport and transportation was smooth and organized. We arrived at the resort around 9:30PM and were checked in and inside our rooms by 10PM. For a group of 12 people, I thought that was VERY impressive. Check-in was efficient and welcoming. We were greeted with margaritas and staff took care of most of the process for us by collecting passports and having us sign documents on iPads. We opted out of the credit card hold. Instead, you simply settle any extra charges at the end of your stay, which we preferred. A shuttle immediately brought us and our luggage to our rooms. 🛏️ Rooms – Swim-Out Junior Suites We requested rooms together in Buildings 35–37 prior to arrival, and the resort did an AMAZING job accommodating us. All 6 rooms ended up close together in the same swim-out section, which honestly made our trip even better. Important room/building notes: • Building 37 is renovated and modern • Buildings 35 and 36 have a more traditional Mexican style feel I stayed in Room 3706 and absolutely loved it. The room was spacious, modern, clean, and very comfortable. The BED deserves its own review because it was genuinely one of the most comfortable resort beds I’ve slept in. I’m very picky about mattresses and slept amazing every night. Room highlights: • Excellent AC • Large bathroom with double sinks • Rain shower + handheld shower head with great pressure and consistent hot water • Large jacuzzi tub • Plenty of English TV channels • Robes and slippers included The swim-out section itself was one of the BEST parts of the resort for us. The water was warm, clean, and had a great balance of shade and sun throughout the day. Having the swim-up bar right there was a huge plus, and the bartenders were fantastic. Drinks were consistently strong, fun, and well made 🍹😂 One thing to note: don’t fully slam your sliding door shut unless you want to lock yourself out (learned that quickly lol). Housekeeping was excellent and almost every day we came back to adorable towel animals. Small touch, but it made us smile every time. 🌿 Resort Grounds This was probably my FAVORITE part of the entire resort. The grounds are absolutely stunning. It honestly feels like you are walking through a tropical jungle. There are palm trees, flowers, greenery, and tropical plants EVERYWHERE. I’ve stayed at many resorts and this property easily ranks among the prettiest. The landscaping team deserves so much credit because the atmosphere they create is unreal. If you love lush tropical vibes instead of a more modern/concrete feeling resort, you will LOVE this property. 🌊 Beach The beach itself is beautiful with soft sand and gorgeous views. Unfortunately, there was quite a bit of seaweed during our stay, so we didn’t spend much time swimming in the ocean. HOWEVER, the staff worked nonstop cleaning it up throughout the day and did the best they possibly could with Mother Nature. Even without swimming much, we still loved relaxing by the beach. 🍽️ Food & Drinks Overall, we were VERY impressed with the food. The fruit was always fresh, the food quality was consistently good, and there were plenty of options. Breakfast Our favorite breakfast spot was Seaside Market. We only went twice, but both times were fantastic. The hashbrowns alone deserve a mention. We also ate at Arrecifes a couple times, which had beautiful ocean views while eating. Room service breakfast was also surprisingly good and became one of our favorite lazy morning options. Room Service The room service overall was genuinely delicious. The spaghetti bolognese became one of our repeat orders throughout the week because it was THAT good. Coffee from room service was also much better than the in-room machine. Sometimes delivery could take close to an hour, but everything always arrived hot and fresh. Lunch BBQ DO NOT MISS THIS. Located on the far right side of the beach, this ended up being our favorite lunch experience on the resort. It has: • A beach bar • Hammocks • Lounge beds • Beach seating The atmosphere was amazing and the food was excellent. Dinner My group went to Klay Talay and absolutely loved it. Unfortunately I missed it after overdoing it at an excursion earlier that day 😂 The next day the buffet had an Oriental-themed dinner night, and the food I tried there was delicious as well 🍹 Bars, Entertainment & Nightlife The bartenders across the resort were AMAZING. Friendly, fun, and they made VERY strong drinks 😂🍹 One downside during our stay was that the Guacamaya Bar was closed for renovations, which did affect some nighttime entertainment. Because of that, our group spent most evenings at the sports bar and honestly we ended up loving it there. It had: • AC (VERY appreciated after hot days) • Live bands • DJs • Karaoke nights Karaoke night was one of the highlights of the trip for our group. Also, there are adorable cats that hang around outside the sports bar and we became obsessed with them 😂🐱 🎉 Foam Party If you are there on a Saturday: DO NOT MISS THE FOAM PARTY. Seriously. This was one of the most fun resort events we attended all week. Great music, great energy, and such a fun atmosphere. Huge shoutout to Benjamin from the entertainment team for absolutely bringing the energy and making the event unforgettable. 🚤 Maroma Beach Excursion Our package included the catamaran excursion and I HIGHLY recommend doing it. The beach and water were absolutely stunning. We upgraded to the VIP Bali Bed package which was $150 USD for up to 6 people and it was 100% worth the money. The package included: • Bali bed • Lounge chairs • Butler service for food/drinks The pizza there was AMAZING as well. We took the 3PM catamaran and the girls who snorkeled saw tons of colorful fish. I also appreciated that the boat had stairs for easier water access for anyone with mobility concerns. 🎂 Tulum Night Out One night we celebrated a birthday in . We booked a private driver through the resort front desk for 6 hours for 10 people, and it worked out to approximately $54 CAD per person. The driver took us shopping, bar hopping, and then to a local Italian restaurant for dinner. The restaurant had incredible service and amazing food. One of the best meals of the trip honestly. Also… the local dogs around Tulum were adorable 😂🐕 💭 Final Thoughts This resort ended up being the PERFECT combination of: 🌴 Tropical jungle paradise 🍹 Fun nightlife and entertainment 🏊 Relaxing swim-out atmosphere 💕 Great group trip vibes The staff throughout the resort were consistently friendly, hardworking, and welcoming. Would we return? ABSOLUTELY. This was one of those trips where the atmosphere, people, and overall vibe made it incredibly memorable for our whole group. 💕 I will be back! Find Loras Pink Passport on YouTube for my full review and videos of my stay!!

Lora K - Niagara Falls, Canada


Beautiful Resort, But Serious Issues With Dinner Reservations

TripAdvisor Traveler Review Rating Reviewed 4 days ago

I stayed at El Dorado Seaside Palms from April 20–27, and while the property itself is beautiful and food decent, I experienced a major issue that future guests should be aware of—and that I sincerely hope management will address. The Biggest Problem: Dinner Reservations Are Almost Impossible This resort has a serious operational problem with à la carte dinner reservations. Despite staying for 7 nights, I was only able to secure one reservation—and that was due to a last‑minute cancellation after repeatedly speaking with multiple concierges. I emailed the resort a week before arrival to let them know I would be celebrating my birthday during my stay. Unfortunately, I had no dinner reservation on my birthday, and the restaurants that supposedly accept walk‑ins (Gourmet Pub and Culinarium) consistently had wait times close to an hour every evening. For a resort in this category, this is simply unacceptable. Food & Dining Arrecifes Breakfast and Lunch Buffet: Good quality and variety of food. Wood‑fired pizza and fresh‑corn tacos: Excellent. Dinner Buffet (Seaside Market): Quality and variety of food were mediocre. Beach BBQ: Tasty, but expect long lines—around 30 minutes—and limited seating. Vegan restaurant: Very good. Coffee: Bitter and disappointing. Ice cream: Strange flavors (cheese and rice pudding) and not very enjoyable. Room & Beach My room was lovely—comfortable bed, modern 55‑inch Smart TV, and a great jacuzzi tub. The beach is rocky in places and there was a lot of seaweed, but the staff works tirelessly to clean it. By the afternoon, the water was usually clear enough to enter. The Balinese beds with fresh sheets daily, nice pillows and abundant towels were wonderful, and I never struggled to find a place to relax. Service & Entertainment Most staff members were friendly, helpful, and hardworking. The only consistent frustration was with the concierges, who were unable to secure dinner reservations throughout the week. The Mexican Night entertainment was enjoyable, especially the Mariachi band, though their performance was too short—only about 30 minutes. Extending the Mariachi would have enhanced the experience. Overall This resort has many strengths, and I did enjoy parts of my stay. However, the severe lack of access to à la carte dining significantly impacted my experience, especially during a week when I was celebrating a special occasion. I would consider returning only if the dinner‑reservation system is fixed. I hope management will respond and explain how they plan to improve this for future guests, because this is currently a major issue.

LucasMQA - Toronto, Canada


Great vacation at a beautiful resort

TripAdvisor Traveler Review Rating Reviewed 6 days ago

We went to Seaside Palms the week of April 19, we were two couples. We had booked a beachfront suite, when we arrived we were told we had been "upgraded" at no cost to the premier building. When we first went to the room the only "view" we had was of the top of palm trees from the third floor of this building, as we had paid extra for the beachfront we were not happy. We were then offered two rooms on the 6th floor with an amazing view. However they charged us approx $350 CDN for the room for the week. They said that even with a beachfront suite we weren't guaranteed a view?? Not sure how a beachfront suite wouldn't have a view. Just a heads up as we had read that you don't always get the room category you booked. After about another two hours we were able to get in our rooms. The room was very spacious, the bathrooms are huge, separate shower and a lounging tub, there was heat pump for the AC the room was always cool, small mini fridge, coffee maker, tons of closet space. The balcony had two chairs and a day bed overlooking the Privlege pool and pool bar. The grounds are spectacular I have never been to a resort so lush, there are fully grown palm trees everywhere, a beautiful orchid garden and greenery everywhere, there are coatis, two sweet kitties, some reptiles and many beautiful birds. I truly can't express how beautiful the property is. The beach, well we knew going in that it wasn't your typical mile long white sand beach but we truly enjoyed the beach everyday. We always found chairs, one of us would go down before breakfast sometimes around 8 am and grab a few, there were always bali beds available. The first few days their was very little sargassum the last few it came with a vengence but the staff worked so hard everyday to clear it we could get in the water, the water is only waist deep but it was beautiful and warm, there are some rocky areas but we found spots to walk in with no water shoes. The fish swimming around you everyday was very cool. The food was amazing, I can't imagine how can anyone can say they can't find anything to eat. We ate at Arecffes buffet for breakfast every day but one, There was always lots to eat, the omeletes were great and the taco bar was amazing. One morning we ate off the menu at the Culinarium, the menu was good and everyone was happy with their meal. We ate at the beach barbecue daily, the pizza was our favorite, the burgers and the burritos delicious as well. and having Guacamayas bar right there was perfect, my only complaint would be that there was not enough seating outside the bar area, just the swings, a little hard to eat on a swing. We also went to the barbecue on the other end of the beach for lunch one day, chicken, ribs, burgers etc, When we first arrived we could not get any reservations to any of the restaurants until 930 pm on our second last night. So for dinners we ate at the Gourmet Pub two nights, We ate at the Mexican night and at the Seaside Suites Italian dinner one night. On our last night we ate at Mia Casa, we walked over around 7pm and the host got us a table right away, that was definitely the highlight, Beautiful restaurant and great food and drinks. You must go to Mescalitos for the "flower pot" drink. The staff is amazing, I don't think there was one person I could say never smiled or said Hola when you saw them. Overall we had an amazing trip and it really felt safe and a bit like home there, other than the room glitch we have no complaints. I think we will be back.

Tammy K


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