El Dorado Seaside Suites

We stayed at Do Dorado seaside palms March 1at to the 8th . From first day to last day could not have been happier . I had requested a bottom of first floor room in advance as I have bad knees and going up a lot of stairs can be a problem . The check in person noticed this and also noticed that they had put us on the second floor . He checked with his management and got us out in room 1504 which is in a bungalow upgrade . We were ocean view 100ft From the ocean 75ft from a bar and pool . Jose from the entertainment team noticed we could not get a reservation to Klay Talay and got us a reservation . The staff are wonderful and always there to help . The food is good and we got to try all the restaurants . The grounds are always being looked after and even if you are walking a cart will stop and ask if you need a ride . The early morning seat save on the beach or pools is an issue but since we are early risers it wasn't a problem . The rooms are a little tired but were clean and the beds were comfortable and the water was always hot so we didn't care . We were always outside as we had no rain and 7 days of Sun . The only issue is the loungers at the beach could be more comfortable as it was hard to get a Bali bed in an area you wanted . We will probably be back to this resort as long as our health holds up and would recommend it to anyone .

Customer service at the lomas travel desk on the seaside palms side was terrible! The first day (Friday, March 13, 2026) we went to book the cenotes trip. The worker told us not to because it we would be hiking for almost 3 hours and only swimming for 15 minutes. After speaking to many other workers and guests who said how great it was we went back to book it… only to hear that it was now full and it would cost $125 each if we wanted to go. The whole selling feature of this resort is that it’s “more inclusive” but it truly feels like a gimmick… so disappointing. The food was subpar and you have to get to the pool before 8:00 am if you want to get a chair. I honestly wouldn’t come back… if you’re used to staying at Secrets resorts or similar ones I wouldn’t recommend. Other than Lomas travel people all the workers were very nice! The one huge positive was the included snorkelling trip Maroma Beach club. Neto who led our snorkelling trip was incredible!!! He even helped us get an incredible video of a sea turtle on our GoPro. We ended up seeing two sea turtles, a stingray and so many fish! We’ve been scuba diving in the past and didn’t even see that much.

We stayed for a week attending a conference. Our room was in a building far from the main lobby and the conference activities. The room was also on the third floor. Unfortunately, I had a very sore foot, making it difficult to climb the stairs and the long walk. Carlos, the person who checked us in, was extremely helpful and gave us a room upgrade closer to the lobby on the ground floor. Thank you Carlos. The food was very good, especially the Frontera BBQ. The main chef, Domingo was a total gem and very professional. I, being from Texas love BBQ and Domingo the best. This was our favorite spot. Very consistent. We’ll be back.

Great location for the seminar and hanging out with colleagues. Excellent service, good food and drink. Especially at Fronteras bbq- Domingo and his crew do an awesome job. Carlos at the front desk took great care of us when we needed a room more centrally located due to a foot issue that makes it difficult to walk. Meticulously kept up grounds, everyone is super friendly and upbeat. Thank you for a wonderful time 😊

Amazing place! Our second time! The food is delicious and fresh. Everyone is so nice! Can’t wait to go back. Big shout out to Rodrigo, Edgar, Moises, and all the rest of the staff that took care of us. The rooms are spacious. The AC is COLD. Comfortable beds. 24hr room service if you want anything. Loved the free excursions and pools. Don’t forget to walk up to the Mezcal bar too! Delicious fruit cocktails.