Sandals South Coast

To start off stayed in an over water bungalow July18-23 2025. This is second trip to a sandals first to this resort . Absolutely stunning the views, the service we had butlers Stephen and Rayon could not have been happier these gentleman are top notch. The food was great the room was clean and fresh feeling with the recent remodel. Stayed in bungalow 7 with stunning views and privacy. Anything we wanted was accommodated . If you only go once do this !!

Kevon’s aqua fitness was so fun and amazing. Great for every level. I had a blast and got a fabulous workout at the same time!

The property is absolutely stunning, but everything else was a little lackluster. They had a lovely set up in our suite for our birthday celebration which we are so surprised and pleased.on the flip side: There are soooo many cats on this property, if you like cats great but when they are circling your dinner table and jumping on neighboring dinner tables during your meal that kinda ruins the ambiance. The service at most of the restaurants was so extremely slow or no service at all. And the resort was no where being at capacity or busy. We were sat at 2 of the restaurants by our butler and didn’t receive service so we ended up leaving the restaurant and going to a quick service eatery or just getting dessert. And it was not just us, we watched other couples during the trip that did the same thing. We were underwhelmed and quite disappointed with the restaurants, as the food was not reflective of the Jamaican food and culture we were was anticipating. At 90% of our meals the food was either lacking flavor and cold or just served cold. Room service was terribly slow and it arrived cold as ice or soggy. It was to the point we just stayed in our suite and had the butler bring lunch because our chances were better to get decent food. The glass bottom boat ride was a waste of time. I understand tides and fish moving around to different areas of the big ocean so it was not the fact that we didn’t see anything during the trip in the glass bottom boat. It was the fact that the glass wasn’t exactly transparent, the glass was cloudy because it hadn't been cleaned and it was recently repaired with a bunch of caulk around the small windows. And then when you are loading and unloading from the boat you have people soliciting you taking a fishing trip on their boat offering you lower prices than the resort. I thought you pay a premium at the resort to avoid those type of solicitation. The highlights were definitely the rondoval suite and the private jacuzzi and pool and having a great butler. I don’t think we will return to Sandals although we booked for a future stay during our time there. For the cost to stay a week, I expected a bit more quality meals and entertainment. We voiced our concerns with the food to the chef early on in the trip, not much changed by the end and also relayed our experience to the butlers who then informed their managers. The resolution that was offered at the resort and after the stay was to give me points for future stays and sign an NDA to not publicly post a review of our experience which I didn’t feel comfortable doing so here is my take on it. Hopefully this was an isolated experience because again the property was amazing, well maintained and impeccably manicured.

We have traveled to sandals Saint Lucia Antigua Barbados’s and Jamaica sandals resort’s are by the greatest resorts the staff makes you feel like family makes you feel at home Jamaica is a great place to stay clean friendly the staff is second to none we highly recommended this sandals our next stop sandals Royal Curacao hope to see you there were Love is in the air 🥰

Kevon was just perfect and so engaging. He led pool aerobics and was a great encourager. It was just the right amount of movement to start the day! Way to go, Kevon!!