Amberley Castle
Amberley, England
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About the Hotel
For 900 years, Amberley Castle has enjoyed a quiet existence near the picturesque village of Amberley in Englandâ€(TM)s West Sussex countryside. Today, it remains a prime example of medieval architectureâ€"complete with moatâ€"while serving as a lavish small hotel. This member of the prestigious Relais & Chateaux collection boasts just 19 bedrooms and suites, each individually transformed to complement the architecture. Every day here is a keepsake, ending with the spectacle of the awesome, two-ton oak portcullis being lowered for the night.
Location
Amberley Castle
Church Street
Amberley, England
BN189ND
Nearest Airport: LHR
Features and Amenities
- Business
- Meeting Rooms
- Nearby
- Historic Sites
- Shopping
Reviews for Amberley Castle
A huge disappointment
Fawlty towers like experience with chronic staff shortages . Lovely room and location, but appallingly run as a hotel . On arrival a dirty tray of dishes at reception and no receptionist .We spent too much of our time feeling embarrassed to ask for anything because the staff were so overworked and overwhelmed. The public areas were a scene of carnage .
johnrH8840UR - Worthing, United Kingdom
Disappointing
Poorly trained/inexperienced staff meant we were ignored and left waiting for dinner, breakfast and when we tried to have a drink in the grounds. Very expensive for the experience we had with no real facilities apart from walking in the grounds.
cheryllake83
Disappointing
I have stayed in this hotel several times and have always received impeccable service. However last weekend the service was not up to Relais & Chateau standards. The food and service in the restaurant was fine but other things let the place down. Examples: 1. Newspapers ordered for Sunday morning not delivered. 2. Waiting in the lounge pre dinner for far too long waiting for service and then, no nuts or snacks offered pre drinks. 3. Dirty half consumed afternoon tea dishes left piled up in the lounge right up until dinner time. It appears that the special offer packages are attracting clients who are not conducive with Relais & Chateau standards and, sadly, lower the tone. Dress code is non existent. Tee shirts and flip flops for dinner. Really?! The place is crumbling and must be costing a lot of money to maintain. Perhaps the owners are losing interest.
Keith G
Extremely poor
Visited for Afternoon Tea with my parents. On arrival we were ignored until the host had finished tapping on the screen for a few minutes. OK fine, let’s excuse that. We were then welcomed warmly and seated. Sadly another family decided to let their two young children play hide and seek around our table. No direct fault of the hotel but we did ask to be re-seated. The staff apologised, we ordered. All was fine. Thirty-five minutes later - no tea, no food, no interaction from the staff. We got up and left, Stick to the London hotels whom know their game; Afternoon Tea for Amberley Castle is an ask too far.
bullishandbearish - Horsham, United Kingdom
Wonderful stay
What a terrific place to stay in a beautiful part of the world. Thank you to the wonderful staff. Would highly recommend and will definitely be back
626bp48 - Sun Valley, Idaho
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