Phulay Bay, A Ritz-Carlton Reserve

I can’t say enough about our experience here. The resort is truly the best of the best. We had an amazing time here. The food was delicious. The staff always remembers I was gluten free. The gluten free bread that they bake there is so yummy! We had our own butler Habib who was so helpful with anything we needed. He took care of everything for us and I can’t thank him enough for all of his help and attention to detail! I highly recommend Phulay Bay a Ritz Carlton Reserve property. The grounds are stunning, the sunset’s are gorgeous, and our villa was like being in heaven!

I strongly believe this bar deserves to take part in international and world bar competitions. The collection of drinks is exceptional, and the cocktail selection is so unique that it can easily stand alongside the Top 25 Bars in Asia. During my visit, I had the pleasure of meeting the mixologist, Varian. He kindly shared that many of the signature cocktails and the overall bar concept were created by the Director of Food & Beverage. The creativity, balance, and presentation clearly reflect deep passion and expertise. I have visited many great bars, including Bar Leone in Hong Kong, which I truly loved. And I can confidently say that Pirom Bar has the potential to rise to that level and even beyond. It has everything needed to become a talking point across Asia. My sincere thanks to the management of Phulay Bay, especially the General Manager, for bringing such an exclusive and refined experience to guests. Special thanks as well to the Director of Food & Beverage, Varian, and the entire team for their dedication. As someone working in this industry, if I ever get the opportunity to set up a bar in the UK in the future, I would be honored to invite this talented team to be part of that journey. Last but not least, the live music is outstanding — one of the best I have experienced. It completes the atmosphere perfectly. Thank you for creating such a memorable experience. Pirom Bar is truly a place to be proud of.

I had the most amazing experience and the entire team, including Habib, and all that I came in contact with made this day, so warm and enjoyable. I can’t wait to return and experience the beauty and the community they’ve created.

We had an incredible stay at Phulay Bay. Our room was stunning, with a bed so large and comfortable it easily accommodated our family. A major highlight was the massive swimming pool; it never felt crowded, providing a peaceful escape. My children spent hours there and loved visiting the pool bar. A special shout-out to Nut the bartender, who was incredibly kind and crafted delicious creative drinks for the kids to try. What truly sets this resort apart is the leadership. The GM, Mr. Sagar, is very present and frequently chats with guests. We were amazed that on our very first day, while being escorted to our room, Mr. Sagar already knew our children by name and greeted them personally. That level of attention to detail is rare and made us feel truly welcome. The exceptional service continued in the restaurants; the staff are incredibly passionate about their craft. The Thai restaurant, Sri Trang, in particular, served super yummy food that was a highlight of our dining experiences. A major, unmissable highlight of our entire Krabi trip was the complimentary Hong Island boat excursion offered by the resort. The stunning scenery and crystal-clear waters made for unforgettable memories. Spa is also the highlight as the environment is so peaceful. We were also lucky enough to be staying during the Thai New Year celebration, which the resort hosted with vibrant, enjoyable activities that truly enhanced our 5-night stay.

We booked 6 days at Phulay Bay for our wedding anniversary without really knowing what to expect as we don't usually stay at Resorts, we were just looking for a luxury hotel to stay at in the Krabi area. We were totally blown away by the whole experience. From the minute you arrive at the property the service and attention to detail are exceptional. You are assigned a Butler or 'Ton Hong' as they call it (which I later found out is a royal Thai phrase that means 'devoted support', which is entirely accurate!) who takes care of anything you need - a kind of combo personal concierge, resort guide, trip planner/ booker, who also ferries you around the resort on demand(!). Our Ton Hong was Habib, and he was absolutely amazing, taking great care of us every day. Friendly, knowledgeable, and always cheerful. I don't think he ever took more than 60 seconds to respond to WhatsApp messages in the group chat he started with us. He made the trip next-level for us. We were mostly there to relax but did find time to do a few activities outside of just hanging out by the huge infinity pool. One morning we took a trip to Hong Island and beach. Our favorite trip was a visit that Habib arranged to the 80 acre Following Giants ethical Elephant Sanctuary which rescues Elephants from various shows, tourist attractions and the logging industry. Our favorite daily activity was having a cocktail at their sunset bar around 5:30 and watching the sky slowly change color and silhouette the Hong islands. Stunning and different every day. Everything was so smooth and well organized, the staff were so friendly and I think it might have been the most relaxing, fun stay we've ever had. It's a definite 10/10 and we'll be returning for sure next year. Thanks Khun Habib!