Beau-Rivage Palace

Really nice town and the grounds pool and rooms were excellent. Breakfast was one of the best hotel buffets I’ve had

The original 1861 wing resists any hint of flamboyance: a late-classicist façade, an Ionic portico, a palmette frieze — disciplined elegance rather than Belle Époque excess. The architectural heart of the building is its atrium: a luminous, multi-storey stairwell crowned by a glass skylight, opening the interior exactly where the façade closes it off — an introverted counterpoint to that austere outer skin. Four hectares of private parkland run down to the shore of Lake Geneva, with mature trees, rare specimens, and direct lake access with no change in level — a distinction neither the Dolder Grand nor the Bürgenstock can claim. The Guerlain spa (1,500 m²), with its indoor and outdoor pools, sits quietly in the background; the lake remains the true protagonist. In short: this is not a hotel that asserts its beauty. It simply has it.

We enjoyed a beautiful getaway and had a truly wonderful stay. The reception team and the concierge were exceptionally warm, professional, and made us feel welcome from the moment we arrived. The evening at the café was exquisite and the perfect way to end our stay. Their outstanding service and genuine hospitality made our visit even more memorable.

From the moment we arrived to the time we left, nothing was too much trouble for the team at the Beau-Rivage. We had a very unfortunate experiance between the airport and Geneva Station during which passports, credit cards and a bunch more was stolen and the Concierge, Guest Relations, in fact the whole Hotel staff could not have been more helpful. Thank you to all for a wonderful few days.

It was a truly wonderful stay. From the moment we arrived, it was clear how much thought and care has gone into every detail. The hotel is exceptionally well organised, presents itself in a truly first-class manner, and beautifully preserves the history and character of the property. You can genuinely feel the unique spirit of the house throughout your stay. The reception team was outstanding—professional, welcoming, incredibly helpful, and with impeccable manners. They made us feel valued from the very beginning. The concierge was a little reserved compared to the rest of the staff, although this may simply be part of the style or atmosphere he aims to convey. We also had an excellent lunch at the Brasserie on the terrace. The entire team there was exceptionally well trained, attentive, and courteous. Their professionalism and warm hospitality remained impeccable, even in temperatures exceeding 30°C in the shade. It was one of the highlights of our stay. The only aspect that did not live up to the otherwise exceptional standard of the hotel was the breakfast service. The breakfast itself was of very good quality, but unfortunately the service experience was disappointing. The breakfast staff appeared to be insufficiently trained. We had to wait an unusually long time for hot drinks and our omelettes. In fact, we had to ask for one omelette three times, and it took almost 50 minutes before it finally arrived. We also noticed that staff members frequently spent time talking among themselves while tables remained uncleared. They often walked through the restaurant empty-handed instead of clearing plates or assisting guests. At one point, we even moved our own plates aside ourselves to create space. The breakfast team would benefit from additional training, particularly regarding efficiency, attention to detail, anticipation of guests' needs, and proactive service. Given the outstanding standard of every other department, this difference was quite noticeable. Overall, however, we had a fantastic stay and would gladly return. With some improvements to the breakfast service, the experience would be nothing short of exceptional. Thank you! Lars