Beau-Rivage Palace

Everything was perfect from arrival to departure! The entire Team is so welcoming, professional, caring and full of gentleness. Everything to be expected from this awesome Palace hotel, turning my stay in to an unforgettable memory. The room was spacious and elegant with a huge bathroom; the bed linen so soft and agreeable, with awesome pillows, perfect for a restful night. What a treat! The outdoor swimming pool is just stunning, as well as the outdoor activities around the amazing gardens with an interesting display of sculptures. There is a fabulous outside seating area in extension of the lounge, perfect to enjoy the last summer days, sipping delicious and refreshing cocktails. Although breakfast was great with a large selection of bread and bakery, fruit, salads, cold meats, fish, cheese, and much more, it was somewhat unclear what kind of hot dishes were included in the basic breakfast as everything was on order A la Minute and came with an additional surcharge even for a simple soft-boiled egg (à la coque); a bit much for a hotel of this standing. In passing, I must make a note for the terrible « cuchaule » (a traditional weekend sweet bread) on the buffet - and one of my favourite - that was displayed under-baked with an unleavened dough. In this case it should not even come out from the kitchen. Last but not least, we also had a nice dinner at the Anne-Sophie Pic restaurant, which admittedly was great but did not take on me the same culinary « Voyage » as experienced at the original restaurant in Valence a couple of years ago. The female sommelier was absolutely awesome and her recommendations perfectly paired each dish. Thank you to the entire Team across all departments for such a lovely stay in one of the most beautiful hotels.

Great experience. The kids club needs to be rebuilt to offer more space and activities. Our child dud not want to stay longer than an hour. We would love to come back again as a couple. We had a night cleaning service the first night and after that we had to call housekeeping to come and prepare the room for the night. Reception, concierge and the doorman Florent were amazing. We are grateful for the upgrade to a lake view room. Next time we would request a late check-out to ensure our child can have his small lunch before the trip.

We felt that receptionists were not well trained. Longlasting registration process at arrival. Poor service at departure. Quite arrogant!

Premises are perfect for conferences. Many conference rooms fully equiped dining rooms inside are gorgeous. High qulity food

really like the hotel in a great location with highlevel facilities and service, good time for business and leisure