Banyan Tree Phuket

Great experience. Stayed at the double pool villas. Some of the nicest staff you can ever have the pleasure to meet. A big recommendation to Mr. Oat, the amazing bellman at the double pool villas.

Pool Bar was wonderful. Gem, Men, Ton and O really took care of us. Really relaxed, cocktails were beautifully made. Fabulous service, always happy to help. The area is kept really clean and a nice atmosphere. Music is at a nice level and choice is cool 😂

We spent an amazing 11 days at this resort. The resort is very well kept. Staff very professional and welcoming. The food was really good, we especially enjoyed Hojo restaurant. Breakfast buffet very diverse, the staff was very knowledgeable especially when it came to our special dietary needs. All in all a fantastic place to stay at, especially for families with kids.

I stayed in the signature pool villa, which cost about $500 USD per night. While the pool villa itself was nice, most other aspects fell below my expectations: 1. The in-room WiFi was difficult to connect to. I had to call reception to restart the modem, and it took an hour to finally establish a connection. 2. When I used the toilet, I discovered the cover was broken! I called reception, and they said they would send a technician to fix it. They didn't offer any apology. 3. They provided turndown service around 6 PM and closed the window curtains. When I returned to my room after dinner, the curtain was stuck, and I couldn't open it. I had to move a chair to climb up and fix it myself. 4. During checkout the next day, it was raining heavily, so I called reception in advance to request a golf cart shuttle from my villa to the lobby. However, the cart took 30 minutes to arrive, which delayed my checkout and subsequent schedule. Conclusion: For such a high price, this was quite a disappointing experience.

What a wonderful place to visit and stay in such beautiful accommodation with friendly staff , food service and all staff were amazing