Billesley Manor Hotel
Stratford-upon-Avon, England
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About the Hotel
In the heart of Shakespeareâ€(TM)s homeland, Billesley Manor Hotel immerses you in the romance of historic England. This beautiful Elizabethan house is set in 11 tranquil acres just outside the bardâ€(TM)s birthplace, Stratford-upon-Avon. Each element of the estate captures the essence of the region, from gourmet dining at Stuart Restaurant to accommodations that include romantic 4-poster bedrooms. While here you can indulge in the privileges of landed gentry, such as tennis, spa treatments or a game of croquet on the lawn next to the topiary gardens.
Location
Billesley Manor Hotel
Near Alcester
Stratford-upon-Avon, England
B49 6NF
Nearest Airport: LHR
Features and Amenities
Reviews for Billesley Manor Hotel
Very pleasant stay at this historic Manor hotel.
Husband and I went for a 2 night stay on a virgin experiences voucher. The hotel was lovely. Beautiful old building. Our room which wasn't in the original old building was clean and comfortable. Breakfast was good. Enjoyed a swim in the pool. Loved the garden even in November and the cute old church and remains of village in grounds were interesting. Altogether a really nice break and wouldn't hesitate to recommend for a weekend away in Stratford area.
Lisa S - Berkshire, United Kingdom
Disappointing
Tldr: put in the wrong room, and the room was mouldy. The staff didn't care. After waiting 10 days for a response to my complaint, I got £50ish worth of points as an apology. Really disappointed with this one. I was very exited to visit for a relaxing weekend, and as we drove up the drive it appeared we had picked well - first impressions are great. But it turned out to be a complete let down. When we arrived, the room wasn't ready - fine, we were early - but I could see on my Bonvoy app that we had been moved from a king room to a twin. I enquired at reception, assuming this was a mistake, but was told it was in fact an upgrade (I was told this was to "balance the rooms" mind you, just in case I had thought it was a perk). I asked if we could be put back in to a king room as booked, but was told this wasn't possible. Not a great first impression, but I had places to be so left it. When we got in the room that night we found a bathroom with black mold on the ceiling, a filthy carpets, a rotten window, and bedside tables with drinks rings which hadn't been wiped since the previous occupant. My partner was too tired to faff about changing rooms that night, so I informed reception in the morning - but was really disappointed to be told just that "housekeeping would be informed". It's a little offensive to act as if this was just an undusted sideboard. I asked for an email so I could follow up and was just told to email reception. I did end up getting an apology from the hotel by email, but it just again gave me the housekeeping line. I responded with photos of the state of the room, and after 10 days and three unanswered follow up emails, I finally got a response offering me some Marriott points in return for a spoilt weekend. This isn't the quality I'd expect from Marriott or a supposedly luxury country hotel. Based on other rooms I can only assume they shoved me in one of the crap rooms as I was visiting on reward points. I won't make the same mistake again. On a positive note, breakfast was nice and the F&B staff were great.
jamesfG2091LT - Lytham St Anne's, United Kingdom
Too many issues
We just returned from a two night stay feeling a little let down by several issues we experienced. Firstly though, I have to say the hotel is beautiful and the rooms large and spacious and many of the staff are friendly. However, we checked in on Friday and were given room 36, a beautiful large room but the smell of bleach as soon as we opened the door was overpowering. I opened the windows, flushed the toilet and ran the taps on both the sink and bath to try and get rid of the bleach, but an hour later the smell was still there and gave us both a headache. I approached reception to report the problem but the receptionist just made a note. We went back to reception a little later when we were approached by another lady who kindly offered us another room. Although the room was a little smaller it did not smell so we moved our belongings and accepted the room. On Saturday morning housekeeping tried to get in around 9am, luckily we had the latch on, We went down for breakfast, this again was a little disappointing. The food was cold, the scrambled eggs were powdery and dry, obviously not fresh eggs, and the bacon hard. We headed out to Stratford Upon Avon which is very close and easy to get to. We returned to our room around 2.30pm only to find it had not been serviced so had to call down to reception to ask them to arrange cleaning while we went to the pool. This was done but no bins emptied and not enough clean towels left ! Now the pool area ! It was very busy with nowhere to sit, there were large groups of ladies who were obviously on spa days. We found somewhere to drop out towels and head into the pool but the water was so cold I was shivering. Apparently they had a problem the day before, so don’t think this is normal but it was still another disappointment. At 4.30pm they allow families in, fair enough we thought, until several families arrived who seemed to all be together. The children, mostly boys ages ranging from around 8 to 12, just kept shouting, jumping in and being encouraged by their parents to continue this bad behaviour which caused other guests to get out of the pool. Then the adults started getting in and acted no better by racing up and down the pool with little regard for any one else. They took over completely. A young man on reception came in a few times and just said to them not jumping in, he was completely ignored by the whole group. We decided to leave and on the way out I said to a young lady at reception, are they not supervisor ? Her reply was quite sharp saying my colleague has been in ! We’d had enough by this time. I paid quite a bit for our two night say and quite honestly expected better from a Marriott group hotel. If we had not encountered so many issues, I would gladly stay there again but quite honestly so many issues has really put me off returning.
Elizabeth P - Cheshunt, United Kingdom
fantastic experience
What an amazing day! I wanted to leave a review as my friend an I have just returned from a day here, to celebrate my birthday. We have had outstanding attention throughout the day. Loved the spa facilities- we really enjoyed our back massages. loved the Molten Brown products, fluffy dressing gowns and soft white towels. We had afternoon tea; with friendly, attentive and chatty staff finished with a walk around the well kept gardens. What a find! We shall be back in the new year. ps thank you for my special little birthday care- how thoughtful!
Safari678111 - Epsom, United Kingdom
STUNNING
Stunning grounds, beautiful warm fire places at night keeping you cosy in the bar. Nice spa . Would 100% return. Staff also very polite and food was good.
David2693 - Stoke-on-Trent, United Kingdom
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We spent 4 glorious November days in the English countryside near Stratford Upon Avon in the Billesley Manor. It was everything and more than we expected. When we arrived, we were immediately greeted and sent to our spacious manor house room overlooking an English garden. Each morning the English breakfast was delicious. The Billesley Manor's location was perfect for our exploration of England and we would recommend it highly.
-P. Allison
