Il Borro Relais & Chateaux

Il Borro is absolutely beautiful, with stunning views and a charming medieval village atmosphere. We appreciated the honeymoon welcome gift of wine in our room, loved the private horseback tour of the estate, and enjoyed the winery tour and wine & cheese pairings. The breakfast buffet was also excellent. Unfortunately, the service did not match the property’s air of luxury. The spa was unresponsive despite multiple attempts to book treatments, shuttle service was inconsistent, lunch took over 90 minutes to arrive, and my husband’s dinner entrée of white fish was initially served raw and then returned overcooked. Staff offered small bill credits and were apologetic, but these issues were tough to overlook. We left feeling that the property itself is breathtaking, but the service and experience fell short of expectations. While we had hoped to return for the horses, wine, and scenery, the overall experience didn’t justify the cost of our time or the money we spent.

We have just returned from an unforgettable stay at Il Borro Resort, and I cannot recommend it highly enough. The estate is absolutely vast and breathtakingly beautiful, surrounded by lush green vegetation and offering stunning panoramic views over the Pianura di Valdarno. We stayed in Il Borgo, a charming small medieval village within the estate, made up of restored country houses that have been thoughtfully converted into luxury suites. Our suite was wonderfully spacious, with a generously sized bathroom stocked with a wide range of premium amenities. The bed was supremely comfortable — exactly what you want after a day of exploring. A special mention goes to the Ferragamo bath products, presented in large refillable bottles rather than small plastic ones. As someone who finds single-use plastic miniatures a real pet hate, this thoughtful, sustainable touch was very much appreciated. I would like to commend the entire team at Il Borro. Every member of staff we encountered was knowledgeable, welcoming, and genuinely helpful. Their warmth and professionalism made our stay truly memorable. We dined at the resort throughout our stay, and the restaurants consistently delivered a truly delicious menu, showcasing the best of Tuscan cuisine with elegance and care. The pools, spa, and horse stables were all immaculately maintained — a testament to the high standards upheld across the entire estate. If you are looking to recharge, dine exceptionally well, and immerse yourself in one of the most beautiful corners of Tuscany, Il Borro Resort is an outstanding choice. I wholeheartedly recommend it to anyone seeking a luxurious yet authentic countryside retreat.

Our stay in Il Borro was an absolute disappointment - we hoped for a relaxing couple of days but ended at a noisy place with no privacy at all. The biggest part of the property is situated in a so called medieval village which has an interesting concept before you realise that your room is in the middle of a touristic attraction and a place for people from the villages nearby to come for a walk. That means it is noisy all day long and you just wonder how you ended up there. That was not mentioned during our booking and I can hardly imagine we were the first to experience that bizarre situation. That was not at all a 5 star accommodation. The staff are not engaged and many of them hardly spoke English. Absolute lack of organisation and no feeling of being at a secure place. The location is also remote at the very eastern part of Tuscany, the inly place which is less than an hour drive is Arezzo. It was a very disappointing experience for us and could not at all recommend the place.

My family and I just returned from a magical stay at Il Borro, and I cannot recommend it highly enough. The property itself was spectacular, and our time in the medieval village was unlike any experience I've had. The culinary program was astonishing, the wine tour was among the most unique I've ever seen, the service was outstanding, the grounds were superior to any I've seen (even in very early Spring), and the commitment to sustainability is wholly impressive. The views, people, and special place that make up Il Borro are incredible. We cannot wait to come back.

The hotel is set in a beautiful environment that feels incredibly peaceful and relaxing. The food was excellent, with great attention to quality and presentation, and the service was impeccable from start to finish. The wine and alcohol selection is good, though prices—like the restaurant overall—are on the higher side. The overall experience, atmosphere, and service make it a memorable and high-quality stay.