Locanda in Tuscany

Now the hotel is quite literally in the middle of nowhere - 25-30min drive from nearby towns like Pienza, Montalcino etc. However it's a great choice if you'd like to experience the typical Tuscan countryside. The room style is rustic charm, the interior is simple but rooms are all very well-maintained. There was a big temperature drop when we were there, so I especially appreciated the warm water in the shower, perfect after a day of exploring Tuscany. The heater/AC worked perfectly as well. Our room also came with an outside terrace, so it was nice to chill outside during the day and enjoy the sun. The hotel is small, only a few rooms, so public facility is limited. Breakfast is served in the restaurant (also small), but the food is very fresh and tasty. My only critique would be that because the hotel is small, the dinner options in the restaurant was quite limited, only a few a la carte pasta/meat options. But to dine outside would mean driving 30min to a nearby town, so keep that in mind if you do not like driving at night, especially because there are no road lights on the highways so it would be completely dark.

Exceptional location and team. Marco and Natasha were super attentive to all of our requests and helped make our stay magical. Would definitely recommend if you want to immerse yourself in the heart of Val d’orcia

This place has been on my list of stays… and it did not disappoint! It was the perfect agriturismo stay I wanted in Tuscany- from the food, to the rooms and everything in between. The location was 10/10- as we rented a car (highly recommend) we had a list of places to visit. Locanda was the perfect stay to drive from, wake up to beautiful views, a wonderful place for breakfast and lunch (didn’t try dinner), and relax by the pool! Thank you for the lovely memories :)

We had an awful experience - you had sold our room to other guests, offered us an upgrade which didnt suit our needs because of a dog, and then refused to refund us. As my partner has not got a right of reply, I thought I would leave my own review and challenge some of the mistakes in Claudia’s response You did offer us an upgrade on arrival but it became apparent almost immediately that this was because you had sold the room twice that we had reserved and paid for a week beforehand. This room was a lovely room but did not suit as we had a dog and needed outside access. You did offer us alternative rooms with outdoor space but they were in a lower price bracket than the room we had selected. And to be clear they were disappointing rooms – one was very small but with a nice view, the other had a view over the car park. You weren’t present so perhaps this is the reason for your error – we viewed all the rooms that were offered except the one with the car park view. They were not suitable. We never completed check-in – this is correct – I asked for a refund for the money we had paid for the room that we had selected and you had already sold. Why is this an unreasonable request – you had sold the room we had purchased? I didn’t request that you compensate me for my wasted travel expenses and time? You point blank refused a refund. At no point did you offer an apology for selling our room. At no point did you offer the people who you had sold our room to, the upgrade that you offered us so we could use the room that we had booked and paid for. At no point did you offer us a concession for the fact that the room we had booked was no longer available because you had sold it to someone else. So my partner’s review of your hotel is based on our experience…you resold the room we had booked a week earlier. The rooms we saw with outside space were small and without great views, the service we experienced was worse than we have ever experienced before and finally, having visited many hotels in Tuscany and Umbria, this hotel for the price was in the bottom quartile of value for money even if the service had been better.

I have been meaning to write this review since our trip last summer, in July 2024. We loved Locanda - the views, rooms, pool, and food are all excellent, but to this day we talk about how amazing Andrea was. He serves dinner and drinks/food by the pool, but he also has amazing knowledge about the region and Italy in general. We were so impressed with him and looked forward to seeing and chatting with him each day. We had an amazing stay at Locanda, in large part thanks to Andrea, and look forward to returning soon!