Viceroy Bali

Such a beautiful resort. The staff even more so. Could not fault the idyllic location, tranquility, cleanliness, attn to detail and the amazing food. Every meal. The staff were the absolute kindest I have ever encountered. Beautiful weather, 30 degrees every day. Only rained once of an evening. So quiet and peaceful. Highly, highly recommend. 10/10. 🙌🏻🙏🏼🩵

Exeptional service, amazing hotel! Thank you for the wonderful stay! We hope to come back soon. The people who work there are very kind and always do the best so you feel comfortable and happy! We had an amazing time and very reccomended

I was whisked away for my birthday evening and had one of the most amazing stays of my life. It's hard to adequately express the majesty of this place. So much charm, privacy, traditional styling, ambiance, serenity; and then there's the amazing staff always at your service - anticipating your every need. And just when I thought they could not do anything more for me, upon discovering it was my birthday, they treated me with an added gift in the room, a surprise at dinner, and a surprise at breakfast. This all meant so much to me. It did feel like I was celebrating my birthday with family. We sampled food and drinks in all restaurants of Apertif, Cascade and Pinstrip while there, and all was made to perfection with such added flair. I remain amazed at the management and how well they are across everything. They truly have achieved the epitome of a true luxury resort, with a great story of it still being independent from chains which is so rare now. The story of this hotel is inspiring and I loved seeing members of family walking around and even dining with the guests. I surely recommend this as an ideal honeymoon resort, or just for an intimate and unforgettable escape as I needed. Thank you everyone at Viceroy for the unforgettable experience of one night in paradise.

First the good: The setting is gorgeous. The jungle views are great. The infinity pool is lovely. Service was good but not exceptional. Some staff were amazing and some spent times just talking to each other. The shuttle to Ubud center was convenient. The bad or, not all bad but not what I'd expect at a luxury hotel: This is on me for not fully understanding the room. But I would NEVER book a Pool Suite again. I did not understand that the bathroom was outside. It is not "semi-outdoor" as listed in the description. It is outdoor. Let me explain: The main room is locked and temperature controlled. Outside that room is a covered patio which has the pool, a bath tub, sinks, a toilet stall (with a door) and a shower (with no door or shower curtain). Now, there were a few blinds that you could pull down for privacy on the patio but you could not make it fully private. I took the quickest showers of my life while staying here. Also, since it wasn't sealed, bugs (and in particular mosquitos) could come in. I was told not to leave items out because monkeys might come in. I saw ants on the wall. Getting a mosquito bite while you went out to use the bathroom one night is not what I planned for this trip. These are what you would expect in an outdoor setting but not in a luxury hotel. It was also not temperature controlled so that meant when you got out of the shower, you were instantly in full Bali temperature and humidity. It also meant if you had to use the bathroom at night, you had to go out in the humidity and heat to do so. Oh and there is a step down from the room to the bathroom. I don't know how I didn't wipe out while making that walk during early mornings or evenings. I felt like I was at summer camp taking my toiletries in and out with me each morning and evening. The room itself was also not well thought out. It was big and there was a lot of unused space. If you have the bathroom outdoors, maybe you should have a vanity or mirror area inside so you can get dressed inside. None of that existed. The seating area was very small. The overall style was just very cold. This hotel just feels like its from a different era, furnishings and style are very cold and the room I had (the Pool Suite) was not well thought out. I booked this hotel based on the reviews so it seems like some people do like this but it is definitely not for me or anyone that I know.

Stayed here 5 nights. The location is quite special; watching the mist rise from the valley whilst relaxing in your heated pool never gets tiring. The onsite restaurants are great and the food choice ensures you wont get bored during your stay. The gym, is the best gym I've been to within a hotel. The views from the treadmill are epic and there is a squash court. We used the Spa and visited the Pinstripe bar which is very cool indeed. Biggest plus is that everyone on site are super helpful and are great at making you feel welcome. The hotel organised two days out for us, and they have their own cars with a driver to take you on the planned day trip, so no time wasted finding a car etc. One of the best hotels I've stayed at.