Waterford Castle Hotel & Golf Resort

I visited here with a group of friends and stayed in the lodges. The beds were very comfortable and there was loads of room in the lodge. They were also very clean. The island is well kept and the ferry staff are lovely! The only reason I gave it 4 stars instead of 5 is because of the breakfast. It's an extra €30 and it just wasn't worth that. No freshly made tea or coffee. There was a a shortage of some of the food items but that was sorted. I'd definitely stay again but I'd pop into town for the brekkie!

What stands out more than anything are the staff, location and the food. My daughter had her wedding there in August. Gillian, the event coordinator was amazing. Her calm, competent manner throughout the process set the tone and made it a wonderful experience for all of us. It is also impeccably clean. The staff was so friendly and attentive. The food was outstanding. I’m still thinking about the breakfasts. And you can’t beat the beautiful surroundings and amenities. I would definitely recommend to anyone who wants a unique and memorable experience.

We honestly couldn’t have picked a better place for our wedding than Waterford Castle. Having all of our family and friends together in one place made the whole experience so special. Everyone loved the castle, the grounds, and the accommodations, and we loved being able to spend so much time together. The staff were amazing from start to finish. They were so helpful, responsive, and easy to work with, which made a huge difference—especially because we were planning everything from abroad and had never even seen the castle before our wedding. Somehow, they made the entire process feel easy and stress-free, and we always felt like we were in good hands. Our wedding weekend was everything we hoped it would be, and we’ll always have such great memories of Waterford Castle. We’re so glad we chose it.

Waterford Castle is a truly special place. From the moment we arrived, we were impressed by the beautiful surroundings, peaceful atmosphere, and the character of the castle itself. The grounds are stunning and make the whole experience feel like a proper getaway. The service was warm and welcoming, and the attention to detail really made our stay enjoyable. It’s the kind of place where you can relax, switch off, and enjoy your surroundings. I would definitely recommend Waterford Castle to anyone looking for a memorable stay in a beautiful setting. We had a fantastic time and would love to come back again!

As soon as we got to our room, around 4pm, we noticed a 20 x 10cm pool of water by our toilet. We notified the front desk and were assured maintenance personnel would attend to the matter. No such thing occurred. After showering around 930pm, the water in the shower would not turn off. After several attempts, I called down to reception. Tara came up, and she could not turn the shower off. The head waiter was called but he could not turn off the water. At around 1040pm, we had maintenance attend to the shower. He left right before 11pm. During that time, I called Tara for towels to clean up the floor. She brought them but no one offered to assist us cleaning up the sopping bathroom floor. We had also asked to change rooms, but were told repeatedly to give it more time. Around 11pm I noticed our toilet then did not flush. I called down to the front desk and the line rang and then disconnected. Second and third attempts were the same result. IN MY PAJAMAS, I then walked down to reception only to find reception leaves at 11pm. I HAD TO SEARCH THE GROUND FLOOR, to find anyone to help. I walked towards the bar and explained our situation, and a server called the head waiter who called maintenance. Finally, at 1130pm our water troubles were solved and we could go to bed. To be honest, I’m not even upset about the shower. Plumbing in a castle is certainly old. I’m incredibly frustrated that there is no forwarding line past 11pm and I had to seek help by searching the ground floor for a staff member. Additionally, I asked to speak to a manager, was told there is no on site manager. After a follow up email from myself, I finally heard back a week later and was offered a 10% refund for the inconvenience. Buyer beware