Four Seasons Hotel Abu Dhabi at Al Maryah Island

Hi , I was on Business Trip , I want to extend an extra night on Tuesday 23 June until Wednesday 24 June , I went to check with the receptionist, there was a gentleman I believe he is a Philippino was very rude to me and he want to sell me the room in a very high price , I told him I find the same room much cheaper on the website he ignored me and he said if you find cheaper I don’t care I will nor keep you in the same room he said it in a very aggressive way . I was really upset from him a lot . I ask to speak to his manager she came to speak to me and she apologised about what he done to me .

This is a fabulous hotel. The staff go above and beyond. Feels very new conveniently attached to the posh Galleria mall. The room is fantastic, but given it’s a Four Seasons, it would be surprising if it wasn’t. They gave me some lovely treats in the room when I checked in and some fruit at turn down. I had a really early flight and the staff packed me some croissants.

I have spent a great deal of my life in hotels, thanks to a career in consulting and a lifelong passion for travel, and feel that I have a finely tuned sensibility for what constitutes exceptional hospitality. The Four Seasons Hotel Abu Dhabi at Al Maryah Island certainly delivers it and stands among the very best hotel experiences of my life. The staff at the hotel elevates the guest experience to a level rarely seen, even in the finest of properties. Smart, knowledgeable, and efficient, they radiate a positive energy that feels genuine rather than rehearsed. The front desk, concierge, restaurants, housekeeping, and bell desk teams, and everyone else I dealt with, appeared incapable of getting anything less than perfectly right. I was upgraded to a premium room that was large, exceptionally comfortable, and beautifully appointed, with an Oliver Hemming Bluetooth speaker among its many wonderful touches. The bathroom was spacious, elegant, and beautifully finished. It was stocked with the excellent Frederic Malle toiletries that I greatly enjoyed using during my stay. My rate included breakfast at Crust, which offers a select spread of breads and pastries alongside an a la carte menu, which was very good but did not include the Masala Dosa that I was craving. The very accommodating chef was happy to prepare the off-menu item especially for me. The hotel has an extraordinary art collection. The General Manager, Bob Suri, told me it consists of more than 2,500 works. I fell in love with Italian sculptor Lorenzo Quinn's awe-inspiring piece, Infinite Love, in the lobby. As an art collector myself, I took my time exploring the collection and discovered some remarkably talented artists from the UAE in the process. I will admit to a twinge of envy standing before some of the works of art. My flight was scheduled to depart from Zayed International Airport at 2:30 am. The front desk staff graciously extended my checkout to 6:00 pm and made the business center available to me for several hours afterwards. This allowed me to clear my emails and get other work out of the way before heading to the airport. I appreciated the gesture greatly. The Galleria Al Maryah Island, a very elegant mall with excellent shopping and dining, is attached to the property. The convenient access gave me the opportunity to do some shopping, especially at the wonderful Zahi store, and enjoy some very good food. The Four Seasons Hotel Abu Dhabi at Al Maryah Island, by all measures, afforded me an exceptional experience. I look forward to returning and recommend it highly.

Had an amazing brunch at Crust at the Four Seasons Abu Dhabi. The quality and variety of food were outstanding, especially the generous seafood selection—fresh, flavorful, and beautifully presented. The dessert selection was fantastic, with so many delicious options to choose from. The atmosphere is elegant yet relaxed, and the service was truly exceptional—attentive, warm, and professional. A perfect spot for a refined weekend brunch. Highly recommended!

nice modern hotel. very nice view. big room. close to museums. adjacent to the mall. excellent breakfast. we had some problem and were professionally helped by ms. valentina jovicin like a four seasons should be. thank you very much !!!