Qasr Al Sarab Desert Resort by Anantara

Even before I arrived, I got a message on WhatsApp from Yassine, which instantly got me super excited about the trip. It’s such a nice touch when the experience starts before you even get there. Once you arrive, it’s honestly something out of a dream. The place is so far removed from your usual resort experience, you feel like you’ve stepped into another world. I genuinely felt like a princess the moment we walked in. We booked the villa with a private pool and I highly recommend doing that if you’re staying in summer. You can just dip into the cool water, relax and really enjoy your own space and quiet time. Michele, the resort manager was there to welcome us when we checked in and also came by to say goodbye when we were leaving, which honestly made the whole experience feel that much more personal and memorable. One of my favourite moments was watching the sunset from the infinity pool, it was just unreal. Like something out of a movie. And I loved that they had an adult-only pool. it’s such a plus for when you just want to zone out and enjoy the view in peace. Amy, Antuan, James and honestly the entire team were just incredible. So helpful, welcoming and really attentive to the little details that make all the difference. Definitely one of the most unique and beautiful stays I’ve had. Can’t wait to go back.

What an amazing experience once again, from being welcomed as you drive in to having your car cool and ready when you leave they have not missed a beat. The atmosphere that all the staff create for each and every guest is that of being in your second home. From personal conversations to personalized experiences every person we had the pleasure to deal with made this trip more special. The last time we came here my wife was pregnant and now we had the joy of having or son with us this time and he could not stop smiling. The pool villa once again did not fail to amaze, amazing views of the dunes with your own private haven. But to say this place is amazing is just not enough, a special mention to all the staff that make the experience what it is and especially to Shubham Kumar for his constant support and attentiveness. Also a big thank you to Michele Giraudo who constantly made sure we had everything we needed and is a true testament to what creating a 7 star experience is all about. Thanks

We were really looking forward to a memorable family stay at Antara Qasr Al Sarab, especially after a 3-hour drive from Dubai with excited kids. Unfortunately, the experience fell far short of expectations. Upon arrival, we had to wait 30–45 minutes at reception while other guests who arrived after us were checked in first. We had booked through their official website and were promised a free upgrade – only to be told upon arrival that it wasn’t available, though a paid upgrade could be offered instead. The website clearly mentioned the complimentary upgrade, so this felt misleading. Even the room manager seemed indifferent when we raised our concerns, simply saying his team would “look into it” with no follow-up. When we finally reached our room, the garden was unkempt with dry leaves scattered everywhere. The heat inside was unbearable, and when we asked to adjust the air-conditioning, we were told it could only go as low as 19°C – which was hardly cooling given the desert temperature.room TV wasn't working We've stayed at many luxury resorts worldwide, and sadly, this was not on par. Overpriced, overrated, and poor service – we won’t be returning, and we wouldn’t recommend it.

This was the most amazing place! It's so beautiful and relaxing and the sunrise walk in the desert was so wonderful, relaxing and beautiful. The camel sunset ride was also amazing and beautiful. Took a tour of the ezbah (animal farm) which has so many wonderful animals but also has date trees, flowers, herbs etc that they use in the restaurants so you definitely get amazing ingredients. One of the best things at this place is the staff. Super wonderful, helpful and very nice! They made the experience that much better! You will definitely remember this place forever!

Excellent, despite the hot temperature. Great staff in the hotel at all levels. Outstanding food in all restaurants.