Shangri-La Qaryat Al Beri, Abu Dhabi

A lovely hotel, in good location. Excellent service from concierge, housekeeping and the pool, who must all be recognised for this. Reception staff slightly cold, we were missing the third pre-booked bed on arrival and had to speak to our travel agent to get this resolved. Sofra restaurant has a great choice of food and staff are very friendly, just takes a while to get a drink in the evenings with dinner. There is some air traffic into the local private airport behind the mosque but only a handful of planes during the day, which didn't affect our stay. We have fed back and had a reply, thank you. Overall we wouldn't hesitate to stay again.

I spent three wonderful days at the Shangri-La Hotel in Abu Dhabi. Everything was perfect from start to finish: the warm welcome and the quality of the service. I place was really beautiful. I would particularly like to thank Brahma, for his excellent work, kindness and his daily smile ! I would also like to thank Usman, for his impeccable service and always smiling welcome. Their professionalism and friendliness really helped to make my stay even more enjoyable. Thank you again to the entire Shangri-La team for this amazing stay. I'll be back with great pleasure!

Everything went super well… the team at shabgri-La were extraordinarily supportive, respectful and would do anything to ensure customer satisfaction Muluken was the one in charge of the meeting room and he was super professional and supportive Thanks to the experience and looking forward to repeating the experience again

This is my second time staying at this hotel. It's a great place. The hotel is located in a quiet part of the city, which creates an atmosphere of peace and comfort. The hotel takes care of its guests. The girls at the reception, Maria, Nikki and Alissandra, are especially friendly. And the food there is simply fantastic. This is the best place to relax.

We had an absolutely exceptional 5-day stay at the Shangri-La Abu Dhabi! From the moment we arrived, the service was truly outstanding. A special thank you to Hu, Monsaaf, and Risham at the reception for their warm welcome and incredible professionalism. Pooch and Ruvi at the Executive Lounge went above and beyond every day to make our experience unforgettable. A big shout-out to Shyamali and Shiwaly from housekeeping for keeping everything immaculate with such kindness and attention to detail. We’re also extremely grateful to the pool staff and the breakfast team — their friendly service and dedication made each day start and end on a perfect note. Thank you all for making our stay so memorable. We can’t wait to return!