Encanto Acapulco

Very beautiful view! The room service was great.

Had a great stay at this hotel! The view is gorgeous and the service is excellent. It has a lovely aesthetic and is very thoughtfully decorated, and also boasts a restaurant with good food and reasonable prices. My only concern is that while the rooms are very nice, they are aging (for instance: rusted hinges). Doubtless, Acapulco's intense humidity is partly to blame. Needless to say, I would wholeheartedly recommend staying at this location.

An amazing place the views and the food are fantastic. The rooms are spacious and comfortable. All the staff are very friendly and always willing to help. It’s totally worth it!

Our stay at Encanto Acapulco exceeded every expectation. The hotel itself is absolutely stunning. The views are breathtaking, the rooms are beautifully designed, the food was fantastic, and the entire property feels like a peaceful oasis overlooking the bay. It was the perfect place to unwind. What truly made our experience unforgettable, though, was Karen. I unfortunately got a terrible migraine during our stay, and Karen showed me a level of kindness that I will never forget. Without hesitation, she brought me ice for my head, helped me get medicine, and kept checking in to make sure I was okay. It’s easy to provide good customer service when everything is going well. It’s another thing entirely to care for someone when they’re having a difficult moment, and Karen did exactly that. Throughout our stay she consistently went above and beyond with warmth, genuine compassion, and incredible attention to detail. She made us feel so welcomed and cared for, and her kindness left a lasting impression on both of us. Karen is an absolute gem, and Encanto is incredibly fortunate to have her on their team. She embodies true hospitality. Thank you, Karen, for making our vacation so special. We will always remember your kindness, and because of people like you, we cannot wait to return to Encanto.

We have traveled through many countries and visited some of the most iconic hotels in the world. We are truly impressed by what we found here: the most refined aesthetic, the kindest and most attentive staff—with special mention to Bety and Luis—the excellence of the cuisine… and above all, the harmony that its owner and architect, Miguel Ángel Aragonés, has achieved in this masterpiece. We wholeheartedly recommend Hotel Encanto as the best destination in Acapulco and one of the finest in Mexico, where the peace and the beauty of colors and forms create a magical atmosphere that invites you simply to “be,” without longing for more, without the urge to seek anything beyond. It is admirable to see the deep understanding of a traveler’s needs that Aragonés demonstrates. Every detail, every shape, every stone, every piece of marble, every plant, every flower forms a perfectly orchestrated symphony designed to delight all five senses. Bravo, Architect Aragonés; bravo to the entire Encanto team. You have managed to touch our deepest core. From today on, we are your most devoted ambassadors in the world.