Tivoli la Caleta Tenerife Resort

We are a family of four and have stayed in many 5-star hotels in the area over the years. For the last few years, we had visited SEEN for lunch and drinks, and this year we finally decided to take the plunge and stay in July 2026. All I can say is that we made absolutely the right decision — in fact, we enjoyed it so much that we have already booked our stay for next year! Normally, when we stay somewhere, we like to head out during the day, whether it’s for a walk, lunch or to explore the area. However, we enjoyed the hotel so much that we actually never left! The atmosphere, facilities and overall experience were just fantastic. From the moment we arrived, the staff were exceptional — friendly, welcoming and attentive throughout our stay. Our room was beautiful and everything was exactly what we could have hoped for from a 5-star hotel. A huge thank you to the entire Tivoli team for making our stay so special. We absolutely loved it and cannot wait to return next year. See you in 2027! ❤️

This hotel definitely exceeded our expectations. It is big, bright and clean and all the staff are very friendly. Don't be fooled by the marketing materials that may make it seem like an exclusively adults-only venue; the hotel is very family-friendly. There is a nice beach just a few minutes' walk away and various restaurants and shops around. I wanted to call out our experience with my daughter's multiple food allergies (dairy, nuts and sesame). We stayed on a half-board basis and had every breakfast and dinner in the buffet restaurant (Gusto). The buffet has allergy labels on most items, which is already a great start. But having informed the hotel of her allergies in advance, the front desk of the restaurant met us every visit, asked what she would like to eat on that visit, and then went to the kitchen and got them to double check the allergens on all the items and prepare a fresh dish for her to avoid any cross-contamination from the buffet. She was able to have specially made dairy-free pancakes every morning, and was able to try a good sample of the evening dishes over the course of the week. Best of all, they always brought out a special surprise dessert for her at the end of every night - and some of these desserts looked (and tasted!) incredible, like Michelin-star quality! This level of service is more than we could have hoped for, and we were truly grateful that our daughter felt so included in all the meals over the holiday. She felt very safe throughout and definitely very pampered.

The most beutifull hotel in the world!!! Employees are so kind !!! Rafael, Edmundo, Paolo. And at the pool restaurants Iker, Jurgen, Inma. I love them all. Very good food, spacious and elwgant rooms and very clean. Verey good situation with the beach 1 minute waking in front of the hotel

A truly beautiful hotel, very luxurious, with spacious rooms, great facilities and brilliant location. Staff are all very welcoming and helpful. Concierge team are very good and go above and beyond to personalise your stay. Carly was exceptional. Great location - out the front of the hotel there is a supermarket and a small group of restaurants. If you exit the hotel down by the beach, you can walk 15 mins left down the promenade towards Plaza Del Duche with it's shops and lovely eateries and white sandy beaches. If you turn right instead you can stroll 15 mins down the promenade to the small fishing village of La Caleta. Beautiful. Restaurants on site are all lovely. Seen is very popular across the island. We stayed 11 nights and could have stayed longer., Siam Park water park is brilliant day out - worth paying for fast passes! 10 minutes in a taxi. Los Cristianos is 15 mins by taxi. Playa de las Americas is 10 mins by taxi. Big Smile Charters are great for whale and dolphin watching, Safari Submarine is 20 mins by taxi and also very good, We also did the Knights Castle evening show at San Miguel and that was great - our son lovely the show and was very animated all night but the food and entry queueing system was not good!! But still he enjoyed it. Not sure the VIP element was worth it on that show as we only benefitted from front row seat and I don't think we needed that! Fantastic holiday!!! Thank you

We enjoyed a wonderful stay - everything was great: the huge bathroom, one of the best I’ve encountered at a hotel, the serene adult pool, the breakfasts with the fresh orange juice, our room and most importantly the staff, everyone we encountered was friendly, warm, professional and welcoming. Couldn’t find any faults, not that I was looking, and will most definitely return. Highly recommended.