Tivoli la Caleta Tenerife Resort

Would for sure return to this hotel. Staff are so nice and friendly and very helpful. Rooms are very good with excellent bathroom, shower etc.... Hotel has a nice feel, very clean and tidy, always staff working to keep clean.... lovely hotel.

Having extensively travelled throughout the world on business trips (and become a fussy old so & so..!), I can honestly say that Tivoli La Caleta is up there in my top 3. It is a hugely impressive hotel. The grounds are immaculate, hotel rooms spotlessly clean, but for me, the ‘cherry on the cake’ is the friendliness of the staff. There is always a smile and ‘hola' for everyone. I want to especially mention Gloria @Reception for the warm welcome we received, Cristina @Concierge for being so very helpful (especially with a dental issue(!)), Inma @Breakfast & @Guilty for her friendliness and warmth, and Joe @Guilty whose ‘Good morning folks’ never failed to bring a smile! Thank you very much for making our holiday so enjoyable and memorable - we will be back!

I am not even sure where to start on this review, because its a review of 2 halves!! Both of which are equally as good. My husband and I stayed for a week and had the best holiday ever! The hotel is way beyond expectations in every single area. Our room was clean, well maintained, luxurious and huge. The food was outstanding (breakfast and evening meal buffets). The swimming pools were fabulous and the areas around the pool clean and tidy. The poolside service was prompt even at busy times. Every single staff member we met were amazing, helpful, smiling, kind and nothing was too much trouble. I cannot recommend this hotel highly enough We will definitely return…. In fact I returned earlier than planned and this is the second half of my review, My husband was taken unwell on the flight home and was taken to Hospiten Sur. I was not allowed to stay with him and had to leave the hospital. I had nowhere to stay and had to find accommodation quickly as it was apparent i would be staying for days. I called Tivoli directly, in tears and they had a room spare despite them being incredibly busy that weekend, and when I arrived back at the hotel in an awful state, they met me with best of human kindness and totally sorted me out. They blocked off the room for the following week for me, and really really looked out for me. All staff were made aware of my situation and all staff knew my name. They treated me with such kindness I was moved to tears on many occasions. The advice from management was invaluable as they are well versed in the hospital and travel insurance protocol. I have struggled to limit my words on this review because I could go on for ever. Dont hesitate. Book it

Elegant,with its own style,first impression wow effect,new,renovated hotel,pleasant smell,cleanliness We had a room with a partial ocean view,I reccomended it,the room is fresh ,pleasant in warm Morrocan tones,just like hotel itself Tenerife has a very comfortable climate,refreshing in the evening and mornings,you can spend the night with an open balcony and hear the sounds of ocean Breakfast and dinner at a good level,special thanks ❤️to Chiara for the delicios morning coffee,she always takes care of it,overall all the staff are smiling and helpful We used adults only pool(suit room only) but we stayed there,because hotel wasnt crowded,thank for that,quiet and relaxing atmosphere,otherwise it could be a bit noisy,because of children,but if doesnt bother you,no problem,anyway there is nice atmosphere by pool The hotel is on the promenade,you can wolk along the beach,they hawe own beach bar,with DJ sessions Thank You Tivoli for nice memories🫶

We decided on a last minute getaway to the sun, and chose this hotel based on a recommendation from a friend. We didn't know what to expect, but this hotel is one of the best we've stayed in and compares to those in a higher price bracket. We are still staying here and are 3 nights into our 5 night getaway, we're staying in room 246, and I must say that the rooms are spacious and very clean and professionally looked after. We arrived on Thursday, first impressions were very good, informative and helpful reception staff who couldn't do enough for you. Everything and everywhere in this hotel is spotless and an eye for detail is seen in every location. Breakfast is of very high quality, to date we've not eaten in the restaurants, but looking at the food of others, it looks superb. The pool area is maintained to a high standard, and sunbeds are plentiful, even at 10.am, no sunbathing wars or getting up at stupid o'clock thankfully. Drinks and snacks are not cheap, but you really do get what you pay for and it's a quality product. Service for breakfast and around the pool is fabulous, staff are pleasant, engaging and helpful, they have everything in had and nothing is too much trouble. Location is spot on, turn left for Costa Adeje and right for Caleta. So, with the above in mind, would we come again, the answer is simple, DEFINITELY, and will be looking to returning in September/October to room 246. A totally relaxing ,tranquil environment and a little piece of heaven in Tenerife.