InterContinental Adelaide

Staff were wonderful, room was clean, breakfast was great. However the Riverside restaurant was disappointing. Food was average. On one occasion I was sat at a table, sat there for 45 minutes and no one came near me. I wasn't offered water or a drink. After 45 minutes I walked out.

We had a fabulous 3 night stay at the Intercontinental Hotel, Adelaide last week. The staff really valued added to our experience, especially Kimberley at Reception who helped us find the best room for our stay, Loreyn in the Club Lounge and Karthik and all the staff at High Tea on Sunday who made us feel so welcome!

We have been in the fortunate position this year to use The Lounge at the InterContinental Adelaide numerous times. Each time Daniel has made us feel very welcome and has remembered details about our needs and preferences. His service is exceptional and makes our stay every visit. He is definitely a member of staff who should be rewarded for his outstanding attention to guests.

Classy, retro 1980's five-star hotel. Weird octagonal shaped rooms, trendy at the time I suppose. Old school slide-controlled air con adjusters. But, this hotel oozes class. The rooms are large and well equipped and have large, beautiful faux-marble tiled bathrooms too. The common areas of the hotel are first class and the staff are on top of their game. Upon check-in, I mentioned that we were unable to take advantage of our breakfast inclusion one morning due to a very early departure the next morning for an excursion to Kangaroo Island. No worries, a breakfast pack was provided for us instead which I picked up from the lobby at 5am, consisting of sandwiches, muffins, juice and fruit! Thank you so much for that! ❤️ We didn't dine here apart from breakfast on the other two mornings of our stay, but we found that to be over and above what we normally experience from other so-called five-star hotels that we have stayed at in Adelaide. Much more comprehensive.

The staff here are excellent. Great location in the CBD. Hallways and rooms seem dated with many carpet stains. Service in the lounge was somewhat slow given the small number of customers when we were there. Overall a great experience in spite of some shortcomings.