InterContinental Adelaide

Toilet paper feels like sandpaper Next time I am bringing my own. The view was the city.

Hotels always insist on an email and phone contact. I hate giving this information because they invariably add me to their marketing lists, despite me saying every time I check in that I do not consent to marketing emails. They tell me - as this hotel did - that the only reason they need my contacts is to send me the invoice. But many - like this hotel last week - promptly add me to their marketing lists. In fact, even after unsubscribing I continue to get marketing emails. When will you guys learn? This doesn’t “build engagement”, it just annoys your customers. It’s a scourge.

Never again!! Food is overpriced and disgusting! Might be best to avoid if you really want to there! Excellent meals and good service and value! Casino and is the go to place. The hotel across road has great meals and excellent service! Well priced.

We have never been to such a graciously managed hotel! The staff all went out their way to make our stay perfect. In particular Andras the concierge, was outstanding, going to extra effort to assure our comfort. We were so impressed by his kindness and professionalism and also by the other front desk and housekeeping staff . The rooms were at the highest standard and we will definitely return anytime we are in Adelaide. We’ve always been impressed with all the intercontinentals, but this one is our favourite!

This hotel is well located. I was there for conference in the convention center. The tram is across the road and it’s a short walk to Rundell St., Mall and many restaurants and bars. However, this hotel has not been renovated.I think since it was built late 70s to early 80s. It is still salmon pink everywhere with a ridiculous arrangement of louver, wardrobe doors and bathroom doors. I don’t think a large person would easily access the bathroom. The service at check-in was questionable. The woman who checked me in said they would take a holding deposit of a dollar. $101 went through on my credit card. When I rang reception to see what had happened as my accommodation had been paid in full, she apologized , however didn’t seem to know what happened. The breakfast I would say is edible but lackluster. Nothing stood out about it. To be honest, I’m surprised that Intercontinental happy to include this hotel as part of their brand as it is desperately in need of a makeover. I was also upset that on the second day when I had left my room at 8:30 in the morning and returned at 2:30 in the afternoon, the room had not been made up. Housekeeping turned up and told me I could sit inside the room whilst they worked, which I found quite rude.