The Louise

This is a lovely property. All the public areas are spacious and beautifully decorated. There is a great outside terrace with views over valley and is good for roo spotting! We saw several. The rooms (we were in a Stonewell Suite) are very spacious and spotlessly clean. The bed itself is big and comfy and we slept well, although woke early as the sun comes into the room through the window right next to the bed. I suspect the rooms on the other side of the hotel are better as they get sunset rather than sunrise views. The breakfasts were great and the drinks and food arrived promptly. We struggled a bit more with the evening meal. There is a 4-5 course degustation menu with wine pairings, for which you are asked to allow 2 hours. If you dont want this, there is a very limited/basic alternative menu. However, when we asked to have a mixture of things off both menus (as there were things we didnt like on the degustation menu) this proved to be difficult and one night we didn’t get a proper meal. We opted out on our 3rd night and went into Tanunda for a meal instead. I want to be clear this is no fault of the hotel and they tried hard to accommodate our needs, I just think that unless you are a big foodie then you might find several consecutive nights of fine dining a bit much. The staff in general were friendly and helpful, and very knowledgable about the local area and wines. One hint - it helps to have an idea about what you want to do before you arrive. There was some mix-up with our travel agent so the hotel didn’t have contact details for us in advance, this meant we didn’t get the email they usually send out offering you experience options. When we arrived in the late afternoon it was already too late for the concierge to book experiences for the next day, so she had to wait until after 10am the next day when the vineyards open. Thankfully she was able to secure us a wine tasting that same afternoon at Hentley Farm. We didn’t mind where we went for the tasting but if you want somewhere particular then you definitely need to get organised and pre-book. The hotel has complimentary e-bikes to use. These need to be pre-booked and we found these a great way of getting around the local area whilst also being able to sample the wines! Otherwise you will have the expense of a private driver as the local taxi service can be a bit variable. Overall a lovely stay and I have no hesitation in recommending this hotel.

The property is modern looking and makes the most of some incredible views over the nearby vineyards. The rooms are more like suites with little courtyards and outdoor sitting areas. The accommodation was spacious and very comfortable. It is an all inclusive package with breakfast and dinner included with drinks etc. For dinner we chose to take the 5 course menu with wine pairings each night, and the meals were delightful. For breakfast, everything is cooked to order and their bread is terrific. This was a first class experience in every sense.

We had an outstanding experience. Nothing was too much trouble. The staff were helpful, knowledgeable and made us feel like honoured and most special guests. No request was too much trouble. The room was huge, comfortable and really well equipped with everything we needed. The food was outstanding, and the wine pairing delicious and interesting. It was made even better by the interest the staff took in the wine paring. The evening turn-down service was lovely with soothing tea and the kettle already boiled. The swimming pool had a wonderful view and frankly all we can say is that our experience was faultless. We are already working out how we can return (we live in Europe!). I cannot recommend this experience highly enough.

Don’t do it! Unless you’re 100% sure on your booking dates, I recommend a NO to The Louise, or Bailey Lodges in general. Their reservations staff lack any concept of life’s curve balls or extenuating circumstances. A request for a simple date change fell on deaf ears & as a result left me cutting my stay short & attending one sad & lonely evening all by myself! I’ll spend my next $3,200.00 + more weekend elsewhere. Thanks for your understanding Bailey Lodges .. NOT .. shame on you!

Review the louise Nice enough facilities but run by back packers mainly Awkward , difficult moments occur often, where staff are overwhelmed Our room was north facing so 6am sun streaming into bedroom around blinds (see pic taken at 6).facilities otherwise good. Clean. Tiny tv not in main room where bed is, but in side room. Gym laughable. Treadmills(2) so old and weak, when you stood on the moving mat, the Mat would stop because either the friction was too great or the motor was too weak. Both were the same. There was a stationary bike that was literally a low use domestic type of bike. I’m 6 foot three and looked like a monkey peddling it because it was so small. The fact that no Manager had ever checked them out or tried them themselves means the standard is just not Up2scratch I asked for a toothbrush because I forgot mine. I knew the answer before they told me. No The deal at the Louise is that it’s all inclusive. But if you have a cocktail like a Negroni, it’s $25. You can have a cheap house wine or a beer. I am unaware about something like a gin and tonic. Probably extra. At the prices you’re paying at this place. They should be giving you everything because the type of customer comes here doesn’t even drink much. No nuts or chips to snack on in room. Think these have to be ordered from the main desk At the degustation dinner, you have to continually ask for some more wine because the glasses were small and they were not eager to refill them. They also served a white one that was un drinkable by everyone, but we were told it was a Style and we didn’t appreciate it because it was six years old. In my 40 years of drinking wine, I never tasted anything like that. . It looks like a urine sample from a dehydrated person. I asked for some extra bread and I was told there was still one slice in the basket and before she asked the kitchen to make some more bread(apparently they baked it) would I take the last piece instead? My point for asking was that I didn’t want to take the last piece so there was still bread on the table All inclusive should be generously offered I always felt like I was asking for a little more Sadly Won’t be back