Domes of Elounda, Autograph Collection, Crete

Just spent 5 days in this hotel in a glorious setting with unbeatable views of Spinalonga. Despite being a long hike from beach and restaurants, easy to get about thanks to multiple golf buggies - never waited more than 5minutes. Lovely hotel and friendly staff. Slightly disappointed by being able to hear neighbours through linked rooms - would have expected better from a classy expensive hotel. Good variety of restaurants and snack bars, would definitely recommend

Domes of Elounda was a perfect choice for our family holiday of 7 nights. Highlights of the stay were the stunning Villebrequin Beach Club and is lunch offering, the adult pool whilst kids were in the kids club, the beautiful Spinalong views at aperitivo time while kids were playing - the colours were incredible and the lovely family pool area which was so fun for our toddlers. I personally was also very happy with the breakfast offering although busy at peak times. Stella was incredible and offered top service! The private pool in our Suite was just heaven for the girls after a beach day - will be back !

Everything about Domes of Elounda is special. The location, the views, the beach, the rooms, the food..... But what makes it extra special for us is the team. Nothing is too much trouble. Guests are always put first. Management lead from the front, are always present and attentive, and always with a smile. We have now been many times. Always a relief to arrive, a delight to stay and a sadness to leave. Every time we come back, changes are made but always with the guests in mind, to improve experiences. This year a number of really positive changes, including the look around the pool and the beach, which make it feel really 'classy'. But without the pretension of some 'high end' resorts. Food and service were also a notch up this year. Makris, the fine dining restaurant, is truly special. And Blend, our personal favourite and now included in the dine around experience. Great food, service and ambience by the pool. I am amazed at the odd negative review, but like anywhere if a guest goes looking for fault, I am sure they will find it; but go looking for positives, they will come to you at Domes with abundance. And if anything isn't right, the team will do their utmost to put it right for you. For us, it is faultless. Please keep it up George, Stella and the team. We love you! See you next year.

Pros: beautiful location, nice sandy calm beach, clean pools, villages of Elounda and Plaka are nice to visit with friendly locals and cute shops, kids activities and kids club were very good Special thanks to staff members: at the main bar George Jr and Marcos- excellent cocktail making class, very knowledgeable and friendly Georgina at the main restaurant buffet was outstanding and did her best to help us find suitable meals for our son with food allergies Areas of improvement: Our check in process was lackluster, the staff member was unenthusiastic, pricing was confusing, amenities and booking of activities was not clear or always easy. The food options were extremely limited at the buffet and food allergies were a concern- limited options, did not have separate utensils to prevent cross contamination and many times were mislabeled (again Georgina was fantastic, but overall improvements could be made in the options and better training for the rest of the staff and it seems too much for one person to handle all the allergies and dietary restrictions) In general we found the food options to be better outside the resort. The food trucks had the best meals on the resort, although reservations are required which was not clear to us at the beginning Specifically for room 204- the advantages to this room are: proximity to the main breakfast area, beach and lobby, privacy without close neighbors, and a sea view. However, this room also shared a storage area for maintenance staff under the balcony which was an eyesore. We also heard golf carts whizzing by and shining lights in the bedroom window at all hours, heard staff members and guests talking loudly and smoking outside our bedroom which was quite disruptive to our sleep. We felt the balcony off the bedroom was useless for this reason- constant traffic, noise and smoking was really not ideal. Additionally, all the curtains in this villa were cut too small for the windows and didn’t block out the light which was disruptive for sleep. In general the villa did feel a bit dark so additional lamps would be helpful and perhaps a full length mirror. The kids club and pool area are quite nice. We did feel as though they could use an additional pool as there is only one family pool and one adult pool. Due to the number of private pools in some of the villas, these common pools never felt overly crowded, thankfully. With some improvements in the villas and dining options this resort has enormous potential, as it is beautifully located

Eleni and the child care team are exceptional and will allow adults time to actually have a holiday!!! They are one of the main things that has made our holiday at domes so special. We pre booked our 2 boys age 4 and 6yrs into the kids club every other day with very low expectations that they were likely to protest going to kids club, as lots of children often do. They went into the first session reluctant but the team made them feel at ease. The following morning my son actually said to me ‘mummy can we PLEASE go to kids club today, we loved it!’ Those are the words every parent wants to hear on holiday. So we booked them in every afternoon and it has become one of the highlights of their day and holiday. We are still at Domes at the moment, but I wanted to thank Eleni and her team for allowing my husband and I to actually have a holiday. We sit by the pool in peace every afternoon and read and chat, which for any parent with young children, they will know how precious this is. Thank you again Eleni and the child care team at domes, you’ve been amazing!!! I will write another review about Domes of Elounda as a whole when our holiday is finished.