Domes of Elounda, Autograph Collection, Crete

Once again, this magical hotel exceeded our expectations. We have been going for many years now, sometimes twice a year. We are unable to fault it. The staff cannot do enough for you, you feel so cared for, as if nothing is too much to ask. Thank you George, Stella and your wonderful team for another truly perfect holiday. See you next year! Xx

We spent a week at Domes of Elounda and it was an unforgettable experience. The hotel itself is of the highest standard from the reception to housekeeping, everything was exceptional. However, the real highlight of our stay was the kids’ club, which is by far the best we’ve ever experienced and we travel about five times a year, mostly with Club Med. The manager, Eleni, took incredible care of us and our 13 month old son. She gave him personal attention, updated us daily on how his day went, and created an environment where he could express himself in the best way possible. Thanks to the care, comfort, and peace of mind the kids’ club provided, we even booked another week for next year! There is truly something magical about this place. All the staff, including Depi, were warm, communicative, and connected with the children on their level. Their professionalism, kindness, and genuine passion for working with kids set a new standard for service. Many places could learn from the way this team creates such a special atmosphere. Highly recommended for families we can’t wait to come back!

The kids club team are fantastic, led by Eleni Arnaoutaki. They are kind, considerate, and extremely caring towards the children. Every day they run exciting activities such as arts and crafts, yoga, swimming and games outdoors. My kids love going to this kids club which is fantastic for us as we can have a break.

We’ve just come back from an overall lovely week at Domes of Elounda as family of 4 (my children are 5 and 20 months). Pros - rooms are lovely and very spacious. The whirlpool bath on the balcony was a huge plus! - buffet restaurant for both lunch and dinner was delicious. My sons have allergies and management were very accommodating and they had lots of options - vilebrequin restaurant was delicious - the location was stunning! - staff were wonderful! - the beach was great especially for younger kids as the water was shallow and calm with no big waves - amazing teen room Things I think they can improve on: - the golf caddy’s were really helpful getting around most of the hotel, that was not the case for the beach. The hill to the beach was quite steep so that made pushing the buggy up and down a challenge! - overall, I think baby/toddler facilities could be improved. For example, was no baby change facilities available when we took the children to the evening activities at the Core area. I asked a kids club staff member where to I can use and I was told I couldn’t use the kids club facilities so ended up having to wait for a golf caddy to go back to our room. There’s also no baby changing at the beach/Vilebrequin restaurant - the cost for water and soft drinks was expensive. I think having some soft drinks on the half board package would have been great - my children did have a great time at the kids club but my eldest son did say the toys were ‘babyish’. - rooms were maintained well apart from one day housekeeping didn’t come until 5pm, we had to ask them to come back by which point it was turn down service so the room wasn’t properly done. Not a huge problem but something to note. Overall, I think this hotel would have been amazing if we had slightly older children. It was a great stay but I have stayed in more child friendly holidays. If you don’t have children, the hotel would have been nearly perfect!

Amazing hotel, the staff cant do enough for you and they have a really good eye for detail here. We stayed in the newer rooms up at the top of the resort and they were fantastic - big, spacious, hot tub, walk in rain shower, lovely bath/shower products too - no need to bring any of your own. This is a large resort but you can get everywhere by buggy - we were there for 2 weeks and never waited more than 5 mins for one, day or night. The 2 pools are excellent and the beach is stunning. We used the watersports on the beach too - good fun! All of the restaurants are great and the Tholos Restaurant was great for breakfast and dinner as part of the Half Board package. Specific shout outs to Rena from the management team, Georgia from the Tholos Restaurant team, Vasilis from the Vilebrequin beach bar and Pericles one of the buggy drivers, although we found all of the staff so welcoming and helpful! Plaka is well worth a visit, 5 mins in a taxi away. Would go back again 100%