Four Seasons Hotel Alexandria

We stayed in a Beach Villa and overall had a truly wonderful experience. The room was tastefully decorated, the bed was extremely comfortable, and the layout, with two small bathrooms, offered perfect privacy for a couple. There was a nice little terrace where occasionally people might pass by, but it remained very pleasant and offered a lovely sea view. The beach itself was a very nice surprise — beautiful, well-maintained, and very well equipped. The drinks service on the beach was excellent, and everything was delivered with great attention to detail. What really made our stay outstanding was the service. Across all areas, the staff were consistently warm, smiling, and genuinely committed to making the experience special. It made a real difference and created a very welcoming atmosphere throughout our stay. If we were to mention two areas for improvement, we would say that the spa services, particularly the massages, were a little disappointing compared to other Four Seasons properties we have visited. Also, while breakfast was good overall, it was slightly below the exceptional standard we’ve experienced at other Four Seasons around the world. That said, our stay was truly excellent, and we would gladly return — especially for the outstanding service and the quality of the accommodation.

We had a wonderful stay and service was over the top. The staff always friendly, helpful and greeted you with a smile. We were glad to have had the opportunity to attend the Ramadan feast dinner. A truly memorable event. Bedrooms are large and well designed. Bathroom is large with bathtub. Beds are extremely comfortable. We had meals in Fresca, Lebanese restaurant and both were excellent.

It sounds like the company has significant shortcomings regarding guests' health and wellness, particularly with the spa area's location next to the shisha lounge, which compromises air quality and overall comfort. The integration of smoke into the reception and lockers undermines any wellness standards, negatively impacting the experience for guests seeking a tranquil and healthy environment.

Not enough good things I can say about this place! Every aspect of my stay was phenomenal—luxurious accommodations, top-tier service, and breathtaking views. I will definitely be back when the beaches open up. Everyone should treat themselves to a Four Seasons stay in Alexandria at least once in their lifetime. It’s an unforgettable experience on every level!

What a pleasant stay, despite very cold weather and rain, but that's the season. The breakfast buffet was one of the best I have ever had. Excellent choices and extremely friendly service. The nicest part of the breakfast restaurant was for smokers unfortunately but this is Egypt. Our room keys kept having to be replaced so that should be addressed. The room was light, well maintained and a pleasure to be in. We didn't use our balconies partly because it was so very cold and partly because the traffic noise was a Cairo cacophony! The double glazing on the balcony doors was super effective however. One day when my daughter was feeling unwell and was unable to join the tour which was scheduled for that day. The hotel concierge provided us with a complimentary hotel car to go to the Museum of Royal Jewellry - so very kind. One great surprise was that there was an entrance just off the lobby to an enormous shopping mall! It was like "open sesame" for my grandson. Such fun. The view out to the sea was splendid and the busy road beneath the hotel couldn't even be seen from our balcony. We were using the hotel for daily excursions arranged by our travel agent so I didn't have time to explore other facilities although the younger members of our family assured me that the indoor pool etc was wonderful.