Swissotel Grand Efes Izmir

Cafe swiss the hostess gulistan was magnificent in helping us with everything that we needed and also the food was magnificent in regard of eating other places again we thank Swisshotel In hireing great staff like Gulistan thank you and see you again

Rooms are not taken care of , clean but electric problems, electric switches not controlling anything, AC goes off by itself in the middle of the night and outside its 102 F… Front office makes you wait for to hours just because you’re allergic to down feather pillows and you have a 6 month old baby..Plus unnecessarily expensive

From the moment we arrived, we were met with such kindness and professionalism – especially from Ekrem, the bell boy. We had a lot of luggage, and he handled everything with such care and a genuine smile on his face. His gentle and respectful manner made us feel so welcome – exactly what you hope for after a long journey. Ekrem truly goes above and beyond to ensure guests feel comfortable and at ease. His service stood out and set the tone for a lovely stay. Thank you, Ekrem, for making our arrival so memorable – you are a gem!

We stayed at Swissôtel Büyük Efes Izmir, a well-known hotel in the city with a reputation for quality. While our experience had some high points, there were a few aspects that didn’t quite meet expectations. The spa and wellness facilities were excellent—modern, clean, and very well-maintained. The indoor pool, sauna, and hammam offered a relaxing escape from the city, and the treatments available were of high quality. It's definitely one of the highlights of the property. However, the room itself was quite underwhelming. It felt very basic and uninspired, lacking any charm or design character you might expect from a hotel in this category. The layout still reflects the building’s origins as an older hotel, and while some areas have clearly been renovated, the updates don’t fully mask the dated structure and flow of the space. The air conditioning in the room worked, but the corridors were noticeably warm, which made moving around the hotel slightly uncomfortable. Accessing the spa and pool area was also a bit inconvenient, requiring a confusing route through the lower levels of the hotel, which didn’t feel intuitive or guest-friendly. In short, while Swissôtel Izmir offers a solid spa experience and enjoys a central location, the overall guest experience is impacted by the aging infrastructure, mediocre room design, and minor comfort issues. It may suit those looking for basic accommodations with good wellness options, but if you're seeking a stylish or luxurious stay, you may want to explore other options in the city.

I just want to say thank you for the great service at the restaurant here at Swissôtel. The food is amazing, the atmosphere is relaxing, and everything is well organized. Special thanks to Aisha — she’s always smiling, very helpful, and treats everyone with kindness and care. She really makes the dining experience more enjoyable. Keep up the great work!