Swissotel Grand Efes Izmir

My husband and I stayed here for a night on the tail end of a three week trip to Turkey. The staff here is excellent. Check-in and check-out were a breeze. Everyone was very helpful. The room was large, clean, and bright. There was plenty of room for all our things. The bed was very comfortable, as were the pillows. The bathroom was large with plenty of towels. The shower had lots of hot water and good water pressure. As a guest, there is complimentary access to the spa and gym. My husband and I took the opportunity to take a steam shower and a sauna. Very nice. The breakfast buffet was huge! Everything was fresh and homemade, not something frozen and thawed out. We would definitely stay here again.

Came into the rooftop sky bar for a few evening drinks. Service by Burak was perfect. Really attentive and helpful. Most lovely place to sit for food/drinks and watch the sun go down

4.8 (16.5K) · 5-star hotel · Eco-certified Google review summary 4.8 16,476 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Reviews Search reviews Peggy Romer 4/5 just now on Google PUANLAMA RESTAURANT REVIEW We had dinner at Puanlama last night and it was a real mix of highs and lows. First of all, a huge thank you to our waiter/host Burak, who was absolutely wonderful – attentive, warm, and genuinely made us feel well cared for throughout the evening. The food itself was delicious, with the starters and desserts standing out more than the mains, and the cocktails were fantastic. That said, the pacing of the meal was a real issue. Our three courses took three hours, with long waits between each dish, and at times it felt a little chaotic with staff struggling to keep track of orders. My dessert even arrived a good 15 minutes before my partner’s, which was disappointing. The atmosphere also shifted – it started off calm and peaceful, but later became noisy and a bit overwhelming, especially once the live music began (which for me was far too loud). Overall, a lovely spot with great food and exceptional service from Burak, but the timing and atmosphere let it down.

Had a lovely time at the Swiss hotel Izmir Hotel is beautiful all amenities perfect. And thank you Trem on reception for all your help she is amazing. Definitely would recommend this is the second time I have stayed here.

As a well travelled diplomat around the world, I had the privilege of staying in many fine establishments around the world, I wish to express my deep appreciation for the consistently outstanding service at Swissôtel Büyük Efes in İzmir. I return to this hotel every year, and each time I am impressed anew by the professionalism, warmth, and dedication of Büyük Efes team under the excellent guidance by Director General Ali Riza Elibol, which is truly second to none. In particular, I would like to extend my sincere gratitude to Director Mr. Süleyman Kurucay, excellent professional assistance by Ms. Ilgın Gul Talak, and Ms. Melike of the Executive Lounge, also the , entire reception staff whose attentiveness and professionalism exemplify the very best of Swissôtel Büyük Efes hospitality. Yours sincerely, Jay Alparslan, Australia