Grand Hotel Convento di Amalfi

The staff are incredible. Friendly, helpful and very authentic in how they interact with guests. The chef Claudio, Angelo and Juliette get our shout out for a perfect evening celebrating our anniversary!

The most beautiful view of almost every room impressed for long time. Service and comfort was outstanding but regarding the price necessary. The arrival zone was difficult to manage during traffic times but the friendly employees compensate this with their high level of attention affability.

The overall experience with wonderful. This is a couples paradise. I would only say that the bathroom showers need to updated.

Stayed 5 nights. Amazing views of Amalfi Town and the Sea. Service levels pre-check in and during the stay can be improved. Currently, not what I expect of a 5 or 6 star hotel especially for the Anantara Brand and the exorbitant rates. The guest relations manager did her very best to address my concerns (communications, responsiveness, shuttle) during the stay and she was very open to my feedback. In fairness, the staff at the restaurants and the pool were excellent. In terms of hardware, the Hotel's facilities (pool) are generally good. The rooms are large as the convent/monastery it an old historic building. But as with old historic buildings and the nature of the architecture, the wifi can be inconsistent at various parts of the room. The plumbing in the shower area can also improved, as there can be a smell that also attracts flies. I did not raise this because it is the nature of old historic buildings. Overall, amazing views, high in Amalfi, from an old historic convent/monastery. Hope the service levels improved as it is a fairly new hotel.

The experience my partner and I had at this hotel was absolutely wonderful. The entire staff is incredibly kind and welcoming -and that, to us, is the most important thing. Of course, the hotel itself is beautiful, but what truly makes the difference is the people. We felt genuinely cared for from the moment we arrived. At reception, Martina and all the ladies were amazing -always smiling, always polite, with such great attention to detail and to the guests’ needs. Breakfasts were exceptional, and the staff was always ready to serve with professionalism and warmth. At the spa, a special mention goes to Chiara, who gave me an exceptional massage. She has golden hands and a rare sense of empathy and care -I was deeply impressed by how attuned she was to the client’s needs. My partner and I had a couple’s massage, and while I was with Chiara, he was with Maria Antonia (or possibly Maria Antonietta, I’m not sure). Both were excellent. I highly recommend the spa and especially Chiara -truly a beautiful experience. We had a fantastic time and will definitely return. This was a five-star welcome and stay in every way.