Alaia Belize, Autograph Collection

Beautiful hotel! Eric was incredibly kind and helpful! Made our stay worth while. The breakfast was incredibly good. Everyone is so amazing

Our family of 5 just returned from an amazing week at this resort. We stayed in the older section in a 2 bedroom 2nd floor unit. The room was spacious and clean. It lacked some color and decor even artwork. The furniture was very cheap and flimsy and there was no color. If they would add some decor, color and better quality furniture it would make a huge difference The staff makes this resort We were so impressed with the amount of staff they had. Each person wanted to make sure we were enjoying ourselves and they went above and beyond with a smile. This really made the difference. Marlan, the restaurant manager was so helpful and always there to make sure we were taken care of. Nick, who does a magnificent job on the morning juices has a big future in the food industry. He is meticulous with his details and takes so much pride in what he does which makes all the difference. His presentations are beautiful. Kenyon at the pool took extra care of our special needs son - Kenyon always had the biggest smile on his face and greeted our son with a hug each day. He is truly amazing All of the resort restaurants were amazing- better than many we ate at off the property. The staff makes this property so amazing- the bellman gave the best dining tips, the housekeepers left us special flowers that we appreciated. One thing is do not expect a beach you can swim in on property which was our only complaint but this is common on the island.

We stayed here for a week with our two grandaughters in a Reef two-bedroom Villa. Important note when not traveling with your own kids, Belize and Southwest Airlines need a notarized permission slip signed by both parents or the will not let you on the plane or in the country. We flew into Belize city and the hotel arranged a puddle jumper flight to San Pedro airport on Ambergris Caye where the hotel is located. Cost is $225 USD each round trip. We were met at the airport by the hotel van which conveyed us to the hotel where we were checked into our Villa. The Villa was spacious and well maintained. Over the next week we took 3 Hol Chan and shark snorkeling trips (Nichelle), and the mainland Mayan Temple, Cave and zip line tours. All tours were arranged by the hotel and executed flawlessly - even with the rain. It rained several times a day, but the showers were passing. Because of this we ate on the property every day. We rented a golf cart from the hotel although every cart had ripped seats that soaked up the water that squished out when sat upon. With the exception of a meal at the Sea Salt dining room (ran out of our entrees), the food was great and well prepared. After a mix-up at the Terrace, the correct Mahi-Mahi arrived and was truly exceptional. Kudos to the grounds keeping and the room servicing attendants and the management staff; the results of their efforts are apparent. The sands are literally raked every day. It is true that there is no entry from the property beaches into the water, but the heated pool more than make up for it. All in all it was a fantastic vacation enhanced by the friendliness of the staff and Belizean people.

So we arrived, check in was smooth with Eric taking us to our room. The food was good in all the restaurants, we ate at each one of them. When we talking about professional, outgoing and well groomed always, look for the head of Restaurants Akil, such a gem, always everywhere, even day time at the pool. He always smiling and never seems to be tired. He would always ask us about our experience not only about his area. Akil also recommend fun stuff to do on and off property. Our stay was amazing and we’re already planing our next trip to Belize. Thank you Akil for your service and hospitality.

Had a great Christmas holiday at Alaia. Dive shop was great and best snorkeling we’ve done! Eric welcomed us and was fantastic. Christie kept our room looking great.