Matachica Resort & Spa

Good hotel. The seagrass/seaweed accumulation on the beach is a bit of a drawback, but not a year round issue. The pool set up is good, so I was content, but for people wanting to lie on the beach, this would be a real issue.

Matachica is a very special place in the northern district of Ambergris Caye. We were looking for great service, beautiful natural surroundings, snorkeling and good food. We found all of that!! All the staff are genuinely kind and friendly. They are attentive, but not formal which made our vacation pleasurable and relaxing. I wish I knew every name of every staff member. Egar, Angelita, Chris, Julio, Car, Sher, Archie, and Josue are just a few of those who made our time so memorable. The grounds are gorgeous and very well maintained. Sargassum was constantly removed and did not bother us. The pool is lovely as are the cabanas. We snorkeled on a private tour on three mornings with Captain Mike Hancock. He is a master guide who provided us with helpful information and an amazing experience in the water. He even managed to find a manatee for us to jump in and see. We are so glad we came. Matachica is perfection in paradise!

The view is pretty. The rooms are fine No room service, the continental breakfast is worse than what i have seen. Overall over priced for what you get.

I’m amazed at the number of reviews that point out the sargassum seaweed issue but still award the hotel 5 stars. I echo all the positives of other reviewers. The hotel is welcoming, great rooms, we had beach front cabanas, great service & a good bar and restaurant. All the ingredients for a perfect beach holiday ……. apart from the beach?!? Of course it is not in the hotel’s power to control the influx of sargassum seaweed onto the beach, and they do their best to rake up as much of it each day as possible, but it is a huge negative issue. The fact is, that because of it, the beach is unusable. During our stay I didn’t see a single person sitting on the beach or swimming in the sea. The stench of the rotting weed is enough to make you gag. The sea is thick with weed & brown in colour, we were unable to swim in the sea at all during our stay. We could not sit on the beach due to the smell. It is such a dreadful shame, but had I known about the seaweed at the time of booking I would never have booked this particular hotel as sadly the beach & sea are unpleasant & we spent our days by the swimming pool, which is very nice, but we had chosen this hotel for a beach holiday. I have great sympathy for the hotel but I would strongly advise future guests not to book if they are expecting the beach to be part of their holiday. With climate change, the seasonality of this sargassum event is also changing, so beware if you are told it only affects a couple of months a year.

We felt so well taken care of from the moment we booked our trip. The staff was attentive, helpful, and there for anything we needed. 10 out of 10. No notes!