Victoria House Resort & Spa

2 bed luxury villa for 4 nights - faultless. The rooms were spacious and comfortable, breakfast lunch and dinner all very good. Service was impeccable with staff really going the extra mile to ensure every need was catered to. Concierge on WhatsApp really helpful with restaurants and taxis. Everyone was friendly and professional. Attention to detail and cleanliness around the resort was excellent. We hired a beach buggy a couple of days and also took the complementary bikes out which was fun. The pools were both really nice and although the hotel was quite full it didn’t ever feel crowded. Good location about 10 mins south of town in a buggy.

Impeccable staff, beautiful well appointed rooms, blissful location, excellent food. Your resort had everything we were looking for to explore Ambergris Caye. The restaurant quality exceeded our expectations, but the prize winner was the friendly, professional staff.

The most beautiful and stress free vacation I have ever had! The staff was so friendly and helpful! The grounds were immaculate, the Casita was cozy and clean. I will be back next year with more friends and family!

What a lovely hotel! We spent a splendid 5 days here. It’s so peaceful and relaxing in a very beautiful environment, the lush green vegetation contrasting wonderfully with the turquoise of the Caribbean Sea. The staff are very engaging, unfailingly polite, cheerful, welcoming and charming. It is almost unfair to single out a particular member of staff, but Jeremiah the restaurant manager was such a joy, always ensuring we had the best possible experience. We had a 2 bedroom 2 storey infinity suite, sleeping 4 people. The accommodation is not equally distributed. The first floor has a very large bedroom with a comfortable seating area, walk in wardrobe, a very generous bathroom with two sinks and two terraces. The ground floor has the kitchen/sitting room, resulting in a rather small double bedroom and very small bathroom. Both floors have terraces front and back. The accommodation was spectacularly clean and well maintained. Beds and pillows were super comfortable and there was good outside furniture on all 4 terraces. The common areas of the hotel and grounds were immaculately kept and the maintenance team responded very quickly when any repair was needed. The reception staff were always on the front foot, super speedy in their responses and wholly reliable in their arrangements. We were very well looked after. The spa treatments were truly excellent. Food was very good, though portions were rather large for our European appetites. There were some fun beach games, ladder golf and cornhole were our favourites. We left feeling very relaxed and happy.

Truly wonderful place. Incredibly warm, attentive staff, beautiful property, great food and drinks. Lots to do if you want it. We fly fished, reef fished, and had a special BBQ on a secluded beach. We missed diving because of unusually strong winds. We truly enjoyed ourselves and would come back in a minute.