Omni Amelia Island Plantation Resort

So we book this hotel with an Oceanview room and we ended up with a pool view room. When I called the front desk they said I was upgraded. When I asked how was I upgraded with a pool view instead of an Oceanview room I was transferred to a manager. The manager did nothing. It’s like the Seinfeld episode with the rental car. The reservation holds the Oceanview room! Very dissatisfied with the hotel, room and the facilities. They charge you even to get chase lounges on the beach as well as charge you a daily resort fee plus a parking fee.

Overall great trip, location is nice and relaxing. Staff was friendly and helpful. My negatives being the rooms could use some updating and maybe more food variety that does not require driving.

Another amazing time having been my 10th year visiting this property on our annual beach trip. I stay at many Omni properties in my yearly travels. This property is my absolute favorite due to the great resort setting, great staff and laid-back beach scene. Tip: Ask for a high floor center over pool. I want to give a shout out to the incredible staff on site that bent over backwards making our trip so pleasurable. Gerie the loyalty Ambassador went overboard in welcoming us- she is amazing! Hint: Always call and talk to the loyalty ambassodor before arriving to discuss your needs. Scott the porter, Myles at the beach bar, Scott and Alexis at the beach umbrellas, and special thanks to Samurai at the Ocean Side beach restaurant for outstanding service. Be sure to visit nearby town Fernandina Beach for shops and lunch. Peppers Mex is great. The Omni breakfast is a fantastic buffet. Loved the Orange juice crusher machine. The Omni gym is equipped well for us gym rats. Harris Teeters grocery store nearby has all you need for snacks, food to go and refreshments. I cannot recommend this property enough for couples, families and anyone one who loves the beach. Grounds are in a forest park like setting with walking trails. Next year will bring the grand kids. "Life is simple - Just add Water"

We had the best time at Marche Burette. It was Steak Out night. You pick your steak and sides then it's all cooked on the grill. Dorcas Brown served us with perfection. A smile that lights up the room. A fitting dinner for our 15th Wedding Anniversary!

The hotel was nice, the pool was great, breakfast at Florabelle was phenomenal. The view from our room was absolutely beautiful.