Omni Amelia Island Resort

Horrible from the beginning! They talk to you like children! Reservations were not what we requested and they refuse to give the general managers number!

Check in at 11:50pm on 08/21/2026 and check out within 20 -30min due to the following - Hotel didn't provide the room type and bed requested when booked. The room was dirty. There were spiders and bug on bed. The shower floor has mold on it. My wife was bit by a spider on her leg and full-head just by standing on the floor. We stopped at the front desk to report the incident and left the Hotel immediately. We drove back home - 6 hour drive too and back home. Our 34th Anniversary was a major disappointment. Elevator 6-8ft frame has separated from the push button panel. HVAC has Mold presently within the air vent.

We spent 10 nights at Omni Amelia Island celebrating our 10-year wedding anniversary, and it was truly an unforgettable stay. The resort is beautiful, the food was fantastic, and our days by the pool were perfect—but the people are what make this place exceptional. From the moment we arrived, our family felt genuinely welcomed and cared for. Throughout our stay, there were countless thoughtful gestures, surprises for our children, personal touches for our anniversary, and staff members who knew us by name and took the time to get to know our family. By the end of 10 days, it truly felt like a home away from home. There is a difference between great service and genuine hospitality, and Omni Amelia Island absolutely embodies the latter. We left feeling incredibly grateful for the memories made and genuinely sad to say goodbye. We cannot wait to return!

This place deserves a 10/10! We ventured here for our 30th wedding anniversary for the first time, and it couldn’t have been more perfect. From working with the concierge, months in advance, to arrange travel to and from the Jacksonville airport through YellowJacket Transportation, dinner reservations and a spa day, to everything that happened once we arrived at the resort. Everyone we met greeted us with a smile, asked about our stay and offered their assistance. All 4 days we were there we experienced the same level of hospitality from the front desk, the bartenders, the waitstaff, cabana assistants, even the beach chair set-up team when we walked by their station. Nothing but welcoming smiles and happy to assist us. Our room was spacious and had an ocean view with a balcony, and the bed was comfortable with soft linens. Our spa day consisted of a couples massage, followed by a dip in the cold plunge and hot tub, making for a perfect experience. Everything is in walking distance by trails, but the hotel shuttle will take you anywhere on property too. You can also rent a golf cart or bike. Golf courses, trails, an adult only pool, multiple restaurants and bars, onsite supply store, coffee shop, clothing stores, a sports bar and evening fire side seating offered everything we could have wanted on property. We also went into Fernandina one day, which deserves a different review. It’s the most beautiful little town full of shops, restaurants, art museums and more. We could have spent more time there and will return. In addition, we took a kayak trip from Fernandina to Cumberland island to see the wild horses, it was a great experience, but definitely not for beginner kayakers, and I’m pretty sure we will never tandem kayak again, singles from now on. The resort property is big, plan to walk a lot. It also had a great conference center and looked like it was well used. There were so many upsides to this property, the people, food, and our overall experience. My only observation and complaint is that there were a lot of families with young children (under the age of 5) and the room walls are not very thick. We were there to enjoy our anniversary and had to listen to a screaming or crying child/children everyday coming from the room next door. For a place this amazing, I would suggest, like the adult only pool, have an entire wing that is adult only. I would have paid extra to not have kids in the next room on our anniversary trip. Over all we loved the property, we love Amelia Island and I think we have found our new escape destination.

The continuous attention to detail is why we keep coming back. We rented an umbrella and chairs today and mentioned to Kevin and Gabe and Pearce it was our 40th anniversary. Kevin took us to our seats. Adjusted the umbrella for us and was very attentive. He later walked back with some sparking wine, and two appetizers to celebrate our anniversary. For young men to pay attention to that displays the type of people that surround this hotel. We have been here several times and everytime has been better than the last. Kevin made it very special today. Treating people like this is why we will continue to come back.