Omni Amelia Island Resort

Omni hotel is beautiful! However, our experience fell well short of our expectations due to not having a working toilet in our room for our whole stay. Gross! We flew across the country for a romantic trip away together without kiddos, experience was ruined. I had to call the front desk 4 separate times, maintenance finally came at after 9pm to "plunge" their plumbing system. Maintenance stated that they've been having known toilet issues. Then, just didn't come at all. Omni promised to refund the room expenses then decided not to after all. But, credited back my additional upgraded room expense, ohhh thanks.

Property needs a ton of work, rusty railings and doors, lights out all over the property making stairs around the pool dangerous, and with outdoor access only to rooms, lights out around the elevators creates an unsafe environment. In room dining is limited, quality of the room was poor, peeling paint on cabinets, mildew forming on the ceiling in the shower, paint touched up with paint that didnt match original, fraying fabrics on the couch, mirroring coming off the mirrors in the bathroom, and this was a corner suite. Problems with check in....etc, etc. etc....would not recommend this resort, especially at the rates charged.

Had a great time at the Omni for the day and night. Arrived early and the room was already ready. We spent the day at the beach and had a quick bite by the pool. The next day we spent time by the pool and outside bar. The drinks were awesome and the bartender (Charlotte) was great.

This is a beautiful resort with fabulous views of the ocean. We were able to watch the sunrise right from our balcony. The staff are so friendly and the service is outstanding. They go out of their way to make sure you have everything you need. They are all over the grounds and well branded. The property is very large and you can walk or take the bus to all of the shoppes, restaurants and putt putt golf on the grounds. Loved that everything was right there for us.

Caution to those making reservations, construction will be present (jackhammer, drilling, etc) constantly. Construction debris everywhere...no attempt to clean that up. No notice of construction during reservation communication from staff. My parents bathroom did not have water in the shower or tub...multiple calls made with no resolution. Lots of money spent, basic necessities were not met. The wait staff was wonderful... that was it. Do not stay here at the current time.