Omni Amelia Island Resort

Beware of construction - it wasn’t disclosed and ruined our trip. The entire pool area + room accommodations experienced the constant noise of construction - mind you this was on Thursday-Saturday. Days in which you’d imagine they’d have the highest capacity.

Over priced resort for quality you receive. Pros- grounds are beautiful, nice pools, beautiful beach, friendly staff. Cons- very dated hotel, lumpy beds, no pool activities, had to ask if there was even music by the pool. Beach chairs are not included. Poor instructions at check in, confusing property around construction areas, no night life or activities. Food was overall terrible quality and way over priced. Would not recommend or return.

Stayed there for a reunion with my mother-in-law, who is 85. I had 4 rooms booked. My room had the crown molding broken, the chest of drawers worn and in need of repair, and the shower with scum so thick I refused to get in it. Went to their loyalty program manager who was lovely and she explained they were in the process starting that weekend of doing major renovations. I wish I had known that before My son booked it I had stayed at the very old Disney Contemporary Hotel the night before and the place was immaculate I also joined the Loyalty program before I went and with four rooms booked, they only gave me credit for 2 rooms and said it is their policy only to use the highest spending 2 rooms. (Could not find it in the program details and if there I totally missed it. ) I booked 4 rooms and spent 10K You would think they would give the whole credit since it was all paid for by me. Gave it 2 stars and could have been 3 just because the staff was phenomenal the fireplace, pool and sights of the ocean terrific and the Verandah staff and food was excellent. Very well trained staff there and we really felt special for my son's and my mother in laws birthdays.

Elise from the cafe was a sweetheart! Brightened my mornings while preparing my daily coffee. She takes good care of her customers!

Would have given 0 stars but that’s not an option. Although Omni says it is a “pet friendly “ resort, they are not. We had reserved a suite and paid extra for a room on a high floor for the views. Recently found out our arrangements for our 10lb 16 yr old dog fell through. I had no problem paying the $200 pet fee, however Omni informed me pets were only allowed in first floor rooms. I was willing to give up my room with a view only to be told they do not allow pets in any suites, just standard rooms. That was when I decided it wasn’t worth the money especially after reading how dated the rooms were. Omni treats pet families poorly. Not pet friendly at all. Ended up booking at a newer resort in suite with a view.