Omni Amelia Island Resort

Do not be fooled by the Villas at the Omni being advertised as "luxury". It's dirty with a nonworking TV on the wall and a working one sitting in front of it. And basic cable without being a smart TV for logging into streaming services. The color scheme of brown. Stained white towels. I just cannot even describe the rest but it is certainly not what we expected. This is specifically at The Sandcastle. We stayed at the Omni hotel last year and it was great - this Villa experience was not expected.

The staff was unbelievably attentive from the Valet to the front desk to the barista to the bartenders to the golf ranger. Very happy people genuinely interested in my stay. Not sure what kind of brainwashing they are doing on these people but it's working. My only drawback was there was construction debris here and there and the whole property needs a fresh coat of paint. Lots of nooks and crannies that were less than magical. But it's an easy fix and easy to overlook.

Rhi at the hotel bar has been wonderful. For attentive and accommodating. She made our experience so nice. She was able to move over some clients tabs to me and helped me meet some new clients at as I’m here for work

My stay at the resort was very enjoyable. The staff were pleasant and consistently helpful throughout my visit. I would like to commend one staff member in particular, Samara, for her exceptional professionalism. I observed her handle an extremely rude and entitled guest who made an unprovoked and inappropriate comment, asking if she was "stupid." Despite the situation, Samara remained composed and courteous, representing the resort with grace. The property itself was beautiful and carried a nostalgic charm. I especially enjoyed the quaint shops and eateries on-site. While the spa is currently operating from a temporary location, I had the opportunity to see the ongoing construction of the new facility, which looks very promising. I absolutely plan to return to this resort—ideally outside of a conference week—so I can spend more time enjoying everything it has to offer.

My wife Leslie and I just spent one week at the Omni Amelia Island Resort celebrating our 52nd wedding anniversary. It was unbelievable! The experience far exceeded our expectations. The facilities were beautiful, and so were all the people. Folks who wanted us to have a great time. And we sure did! They made us feel like a part of the Omni family. The Parking Valets and Bellhops made coming and going very simple and easy. Checking in and checking out was very organized and quick. The Front Desk was also very helpful at all times with any questions that we had. We enjoyed the Pool facilities including the Pool Cabana and Luxury Loungers. All the food was excellent! Breakfast at FloraBelle, lunch out at the Pool and at Sea Glass, and Room Service rounded out our days of relaxation, reading, and spending time together. The Housekeeping was also excellent. The room always looked great. After being there for 2 of our 7 days, we decided that we were definitely going to come back in 2026. The following are some of the folks that made our stay the unforgettable experience that it was. Experience Planner – Sharon Parking Valets and Bellhops – The Tom’s, Scott Front Desk – Amanda, Kevin FloraBelle – Hadley, Jennifer, Kerrion, Nely, Odin, Janice, Angelo, Jennel, Patrick, Crystal Room Service - Rushell Sea Glass – Jody, Anna, Jessica, Bertram, Trenton, Meyosha, Re Recreation – Max, Melissa, Bailey, Annalee, Sam, TJ, Tessa It was the best vacation that we have had in a very long time! Thank You!