Omni Amelia Island Resort

I’d like to recognize Dedria at the front desk for her excellent customer service. We had questions about our bill and were waiting after initially requesting help, but another guest was assisted instead, which caused a longer wait. Dedria noticed we had been waiting and stepped in to help us right away. She was patient, knowledgeable, and took the time to clearly explain everything, making sure all our questions were answered. Her attentiveness and professionalism really made a difference, and we truly appreciated her help.

Our family enjoyed our time at Omni Amelia Island. Our 5-year-old had an exceptional time at Nature Center and Camp Amelia - shoutout to Liam and Anna for giving us a unique and memorable experience. The resort is very family friendly, with many activities to choose from and never a long wait time. The restaurants also offer a good variety of food. Our only complaint is room cleaning was not always done on time and sometimes it's very clear the floor was not vacuumed or mopped.

The resort is great and very clean with many food options. The daily resort fees and the food is little expensive for a family. I love the atmosphere of the resort.

I booked a one-night stay through my credit card, including a pet, and prepaid for the room. Upon arrival, I was informed of an unexpected $200 pet fee that was never disclosed in advance. I was also told that my oceanfront room was no longer available because of my pet and was instead placed in a so-called pet-friendly area that was under construction—something I was not informed about prior to arrival. The room’s view was completely blocked by a construction crane. We ordered room service, which was acceptable overall, but the desserts were hard and clearly not freshly made. Overall, this experience was extremely disappointing and felt misleading. To make matters worse, at checkout I was charged an additional $466 on top of what I had already paid. I feel taken advantage of and very frustrated with how this stay was handled.

Beautiful, family friendly resort. Everything you need is within a walking distance or a shuttle ride. Visit the Nature Center and go for the eco tour - absolutely wonderful! Liam is an amazing guide and very knowledgeable! You will learn so much about the resort and meet some animal friends like 'buddy', the parrot.