Omni Amelia Island Resort

Room and properly were so lavish and beautiful. The seclusion of it all is so peaceful. Even during the busy season, I felt a million miles from the hustle and bustle of life. You can literally park your car and let them take care of you

I had the most amazing experience during my stay. All of the staff we encountered during our stay was extremely kind and helpful. We were celebrating our baby moon and we felt special and celebrated the entire time we were there. The property is huge and has amazing amenities, like a super easy and convenient tram to take you anywhere on site. There is a large variety of restaurants on site, which means you truly get to disconnect and never really leave the property. The hotel is beautifully decorated, modern, clean, and very well maintained. I would without a doubt, stay at the Omni Amelia Island again!

Felt compelled to write a review for our amazing bartender, Luis, down at Tiki Social. I've been coming to Amelia Island since I was born, nearly 40 years now, and I've learned that what makes this place so special isn't just the beautiful beaches, it's the incredible people who work here. Luis was behind the bar throughout our visit during one of the busiest weekends of the year, the Fourth of July. Even in the blazing heat and nonstop crowds, he never lost his smile. He was kind, professional, hardworking, and genuinely made every guest feel welcome. You could tell he cared about giving everyone a great experience, no matter how busy things got. It's easy to overlook the people working tirelessly behind the scenes during a holiday weekend, but Luis deserves to be recognized. He represents the kind of hospitality that keeps families like mine coming back year after year. Thank you, Luis, for your outstanding service and for being such a memorable part of our trip. Amelia Island is lucky to have you!

I wanted to love our stay here, but a disastrous check-in experience and a few major resort policies really put a damper on our trip. We paid extra for a guaranteed early check-in because we were traveling with two small children. When we arrived, our room wasn't ready. After waiting an hour, we were told our room was a "priority," only to find out we were actually 18th on the waiting list. Throughout our wait, I sat there watching multiple other families comfortably check in ahead of us. It was blatantly obvious that the resort prioritized a large conference that was in town over regular paying families. To make matters worse, an assistant manager spoke to me as if he were doing me a massive favor by waiving the early check-in fee, stating my check-in now automatically reverted to 4:00 PM. That is completely unacceptable for something explicitly sold on their website as a "guarantee" (as you can see in the screenshot attached), and it entirely derailed our travel plans with the kids. There were several other negatives during our stay. Everything on the resort carries an exorbitant cost compared to the rest of the island, which is much more reasonably priced. They want $65+ a day just for basic beach chairs—no cabana, just basic chairs. On top of that, they tack on a mandatory 20% service fee for pickup food orders at the pool. The property is also massive and very difficult to navigate until you get your bearings; our room was at the far end of the hotel, making for long walks. Housekeeping was incredibly slow, requiring multiple follow-ups just to get extra blankets. Lastly, the location isn't very convenient if you want to explore, as it's far from downtown and the rest of the island’s main activities. On the positive side, the grounds are beautiful, and having the pool right next to the beach made it very convenient to go back and forth. The frontline staff for the remainder of our stay were very friendly and tried their best to be accommodating, even offering us complimentary beach chairs for a few days to try and make up for the check-in mess. While the staff and property itself are nice, the lack of accountability regarding paid guarantees and the relentless upcharging mean we won't be returning.

This hotel is a true 5 star resort we heard several people saying it was nicer than the Ritz Carlton a mile away. Our room was not in the main building but we were on the 8th floor in a suite it was beautiful! I can’t say enough about how nice everyone was. Kelli in the lobby bar was so nice she made sure our night cap was perfect. We were lucky it only rained at night. This hotel is worth every penny ! The food at the Falcons Nest and Florbelle was really good.