Omni Amelia Island Resort

Aw man- this was our third trip here and we were so excited. We love this place so much. Overall, we had a great time but we had three really bad meals. I’m so disappointed. The restaurants on site seem to have gone way downhill. Marche Burette is no where near the quality it used to be and the prices have gone up. The new restaurant, Nonna Mia, is very nice but two of our dishes were extremely bland. Funny enough, our server tried to warn us that those dishes weren’t very good and suggested we might add salt, pepper and Parmesan cheese. This was very odd for such an expensive restaurant. Our last night, we ate at Falcon’s Nest. They forgot to add us to the wait list so we waited for 30 min without knowing we weren’t advancing in the cue. Once we figured that out, the hostess did advance us to the front of the wait and we got a table within 15 min. Once seated, our waitress was lovely but she forgot to put in my drink order. 30 min later, the drink arrived and it was terrible. I asked for a replacement which I never received. Our chicken wings were under cooked and pink. And my burger was unappetizing. Our waitress took the burger and my drink off the bill which was very nice but it was really not a great meal. We took our kids for ice cream at Natural Slice. The self serve station was an absolute mess with toppings and melted ice cream all over the counters and floor. I cannot express how different this experience was from our past two trips! Of course, we loved the beach and the pool and the beautiful property so not a wasted trip but I would be hesitant to return given the food. I am so bummed!

Absolutely wonderful stay - big shout out to one member of staff Sarah Rojas who works in the pool area and went above and beyond with her customer service. Congrats Omni. You did a great job!

The adult pool was warm and relaxing. What made my visit great was our service. Fanni was awesome!! She went above and beyond to make sure we enjoyed our time. I highly recommend her!!

The staff is very attentive and polite. The beach is beautiful. The property could use some refreshing. The caulk was cracked in the bathtub and scuffs on the furniture in our suite. We paid for a higher floor room, but were given a third floor room. They did refund the difference, but it was very disappointing.

The property is lovely. My room decor was a little tired. Several TV channels were unavailable due to weak signal. The overall food quality was good. However, for a 1000+ person conference, I thought Food and Beverage was unprepared. This is a boozy conference, and you had restaurants literally run out of wine.