Grand Hyatt Amman

We had a wonderful stay at Grand Hyatt Amman in December 2025 and January 2026. We stayed here twice in a span of few days while travelling throughout Jordan. The rooms were very comfortable, and the overall experience was good. A heartfelt thank you to the housekeeping team, especially Ahmed and Shadi, who kept our room spotless every day. it was always a pleasure to come back to such a clean and well-maintained space. We would also like to acknowledge Hassan Quasai and Waleed at reception for their professionalism and willingness to help at all times. Even though we may not remember everyone’s names, the entire reception team was fantastic. A special mention as well to the gentleman welcoming guests with dates and coffee . It was such a warm and thoughtful touch. Breakfast was another highlight of our stay. A big thank you to Hamza, Khaled, Sami, Ali, Ahmed Domara, and Mohamed Abdelhadi. Their service was exceptional. They were always friendly, attentive, and ready to help with a smile. Nothing was ever too much trouble. Overall, the hospitality and warmth of the staff truly made our stay special. Thank you ! Shah family

My experience here was great! The customer service from all of the employees was magnificent. I want to highlight and recommend everyone who visits to get a relaxation massage and mud treatment from Chhanchhani. Her expertise in her work is very noticeable hitting all of the right areas during the service. I travel quite often and receive relaxation massages frequently, one of the best !

Nice hotel, good food, good service, comfortable bed, quiet room. Location feels a little isolated with some stores nearby.

This is an excellent hotel. The staff is so kind, so welcoming – and the breakfast was superb. We went to the buffet, and that was excellent as well. Our room was very clean and well appointed.

We have stayed several times at Grand Hyatt Amman and all of them were nothing but perfect. On our recent stay we arrived after midnight and were welcomed by Mohammad at the reception and he was accommodating, helpful and efficient. The room was clean, spacious and has all the needed amenities. The breakfast was varied, fresh and tasty. The food and beverage team were attentive.