Kempinski Hotel Ishtar Dead Sea

Wonderful hotel, wonderful staff, wonderful food, wonderful house keeping -Jareene did a fantastic job!! Twice a day cleaning our room !! It was super fantastic! Definitely recommend it.

The Kempinski Hotel at the Dead Sea is a well appointed and excellently laid out hotel. The rooms and facilities are excellent. The staff are exceptional. They are friendly, warm & helpful. Special mentions to the incomparable Ivan, Melvin (in The Edge) & Era. However, I would say that the whole feel of the hotel was not what you would expect of a 5 star hotel. Examples include football being played in the lobby on arrival, blaring house music played 12-6pm every day which can be heard throughout the hotel & allowing people to play their own music at the pool very loudly through speakers. I do completely understand that, since the wars in Gaza & Iran/Israel, all Jordanian hotels have had to pivot to different customer bases, but this has definitely had an impact on the ambience.

This hotel is just insane. From the reception, to the room, pool, beach, architecture, views... u name it. The hospitality is another level. Worth every dollar spent. Shoutout to my guy, Mohammad HK from room service as well. The guy tidyed up my room better than my mom does. Thank you habebeee. Not to forget, Ivan from the reception. The friendly filipino elegant man. Very helpful guy. Def coming back again in the future. Abdul khouja

I would like to express my sincere appreciation for the outstanding service we received upon our arrival at Kempinski. Special thanks go to Wasim, who was exceptionally professional, courteous, and supportive throughout the check-in process. Despite our early arrival and the short notice, he went above and beyond to ensure that our rooms were ready in a timely manner, and even surprised us with a wonderful upgrade — a gesture that truly made our first stay at Kempinski memorable. Wasim’s professionalism, warmth, and attention to detail left a great impression on me and my family. In fact, the entire staff we encountered was equally friendly, attentive, and welcoming. It’s rare to feel this level of genuine hospitality, and it certainly set the tone for a great stay. Thank you once again, and we look forward to returning soon!

Had a great time,after a few years was a wonderful feeling to get back to mi favorite hotel on Dead sea!!everything was perfect 👌. The staff verry helpful, ready for everything always smiling!!food was great !I had a lovely 4 days.Special regards to the guy in red,the heart of the hotel,always there!!Can't wait to get back!!Big Thank to all guys!!