Andaz Amsterdam Prinsengracht

The Andaz is in a great location, with the canals, shops and restaurants all within easy walking distance. The staff were friendly and helpful, and the quirky room decor gives the hotel a lot of personality. We stayed in a terrace room, which was a nice feature. One thing travellers should be aware of if they are not travelling solo or as a couple is the bathroom layout. The toilet is in a separate room, but you can hear everything when someone is using it. The sink and shower are in the main room with the bed. The shower has one-way glass, so you cannot see the person inside, but it is not completely private. Unfortunately, the noise from the adjoining rooms made this a very disappointing stay. The soundproofing was extremely poor and we could hear almost everything happening next door, including conversations, room service deliveries, coughing and sputtering, laughing and talking late at night, and the opening and closing of the adjoining balcony door at all hours. When guests were using the neighbouring balcony, we could hear their conversations clearly in our room. We stayed for five nights and were woken by noise from the adjoining rooms every night. I am a relatively light sleeper, but my husband is a very heavy sleeper and was also woken on at least four of the five nights. On one night, the noise continued from around 1:30am until 4am. For us, this completely outweighed the hotel's positives and is why we rated our stay as terrible. Overall, a great location with friendly staff and a fun, quirky design, but the extremely poor soundproofing made it difficult to get a good night's sleep.

Great breakfast. Decorated in a fun manner. We would stay at the hotel again we are in Amsterdam again. Location was in the center of lots of activities.

Very clean hotel with great customer service and location. We arrived at 6:00 am and the front desk personnel were very accommodating.

We loved almost everything about our stay at the Andaz. It is located on a pretty canal in a quiet neighborhood, but restaurants are close by and it is with walking distance of the entire city. The staff is lovely, beds comfortable, breakfast so good and it has fun art everywhere. I only took one star away because of the room layout. I’m ok with the sinks in the main area, but it was hard with a stand alone shower. We shared a room with our son and there was little privacy getting in and out. We had to be creative. Despite this I recommend the hotel.

We absolutely loved everything about this hotel. The location was perfect for walking the cute streets, canals and also visiting tourist sites such as the Anne Frank House, the museum district and Vandal Park. The staff was wonderful and the hotel bar had a great ambiance looking right out onto the canal. I'm a hotel snob who has high expectations. Andaz met them all!