Conservatorium Hotel

My deepest gratitude to the entire team at the Mandarin Oriental Conservatory Hotel for delivering an experience that transcends five-star excellence. From the warm, intuitive care of the front desk to the artistry and precision of the kitchen, every detail was handled with grace and mastery. The concierge team anticipated every need with effortless sophistication, while the service throughout the hotel reflected a genuine pride and passion that is increasingly rare. This was not simply hospitality—it was a beautiful orchestration of comfort, elegance, and humanity. I leave with profound appreciation and admiration for a team that turns a stay into a lasting memory.

The hotel is impeccable in every detail, but I don’t recommend the duplex room. It’s small and not very cozy.

We are huge fans of MO hotels, and were really looking forward to our stay here but ended up cutting our stay short and checking into another hotel. We had 4 rooms in total booked and in less than 24 hours the ac didn’t work, the safe didn’t work, the coffee machine didn’t work, the hand rail came detached from the wall, and this was just one room. These seem like minor issues but every time you waste your own time calling up and trying to get it fixed it really ends up eating into your time. All 4 breakfasts came out of the kitchen wrong. Let’s not mention the toilet where you have to sit facing a full length mirror. You struggle to get a seat in the lobby lounge as it’s full of external guests. The breakfast menu is lacking in poffertjes and any Dutch specialties. The bathrooms are supplied with miniature toiletries that went out of fashion many years ago, where are the big refillable bottles from brands like Diptyque etc much better for the environment. The staff you pass in the hallways don’t say hi or acknowledge you. We ate at Taiko and our meal was excellent. It’s a lovely building with an interesting history.

I came with my wife at the hotel for one week. We had dinner at Barbounia restaurant. Every plate came cold and bland. More than two plates had something chipped off. Worst of all my wife saw a servant picking of our left overs in the corner. We skipped the dessert and went outside to eat. They cannot call themselves a true Mediterranean restaurant.

Your concierge both Alina and Marc were exceptional! They are truly brand ambassadors for your hotel. All of their recommendations were excellent and they followed up on everything they promised. I cannot speak highly enough about them.