Conservatorium Hotel

This is definitely one of our fave coffee spots in Amsterdam, especially for unwinding after a day of shopping. The atmosphere is cozy and welcoming, and the staff are always so friendly. The cheese croquettes are absolutely delicious and a must-try — sometimes we come back just for those! The spa is wonderful as well: super clean and peaceful.

The use of space is quite extraordinary and the lobby atrium is splendid. The spa also is quite pretty though it's a bit difficult to find a seat. My room was also impressive for the design but oh so small and cramped. The only real problem was the coffee at breakfast: my double espresso was watery and insipid. Strange, because the Nespresso machine in the room was great. Still, a wonderful hotel near the museums.

Selected this hotel for its museum-adjacent location and because it was featured as a FINE HOTEL on American Express site. We were given a split-level room (supposedly an upgrade) which we found very disappointing. The stairwell is very steep which was not an issue for us, but likely would be for many visitors. The bed was on the upper level with the main level designated for "sitting". However, there was a very low to the floor couch (looked like from student housing at the end of a school year !!) with an extremely low table and 1 plastic desk chair. I couldn't believe it !! So we could not comfortably sit in our room. We also found that the lobby seating was designated primarily for cafe customers and the few seats on the outside deck were for the restaurant patrons (and some smokers). So comfottable it was not. On our final day I ordered a poached egg with potatoes on the side ... the egg arrived ALONE and it took more than 20 minutes for the 4 or 5 fingerling potatoes to arrive .... not apology whatever. Not at all what we were expecting from other reviews and certainly not worth the very high price. Extremely disappointed.

Very poor communication and service at the lobby- DO NOT recommend- not up to standard for a Mandarin Oriental

This is a beautiful property - converted from various previous guises including a bank - with a jaw dropping glass covered lobby. Our room was a duplex, with a dining room, living room and bathroom on the lower floor and bedroom and further bathroom (including standalone bath) on the upper floor. We had a coffee machine, fridge and two TVs in the room, which was very impressive. The bed was very comfortable. There is an Ottolenghi restaurant, lounge dining, caviar bar and small parade of shops, plus gym, spa and hairdresser available. Everything is done very well and our interactions with the staff were generally great. The location is very good - close to the Van Gogh museum and relatively short walk to the central tourist area. A fair price for the quality.