De L'Europe Amsterdam

We stayed at Hotel De L’Europe in Amsterdam for six days in June, and it was a complete delight from start to finish. This is truly one of Europe’s special hotels. From the moment we arrived, the experience felt personal and refined. We learned that the hotel is still owned by the Freddy Heineken family, and that family-run feeling comes through immediately. It does not feel like part of a large chain; it feels like a very special boutique hotel with history, warmth, and character. Our driver must have alerted the hotel that we were arriving because the moment we pulled up, two doormen greeted us by name and welcomed us into the hotel. We had booked the beautiful Wolfie Suite, and as we entered, Maria, the butler for the suite section of the hotel, greeted us and offered chilled glasses of champagne. Before our stay, I had communicated with the hotel about our visit to Amsterdam. I had shared that I grew up in the Netherlands as a child and mentioned how much I enjoyed Dutch licorice. That small detail turned into one of the most memorable touches of the trip. When we entered our room, there was a beautiful little metal box shaped like the hotel, filled with delicious Dutch licorice. It was thoughtful, personal, and a perfect example of the level of care this hotel provides. The location is outstanding. Our suite looked out over one of Amsterdam’s canals, with a beautiful view of the water, streets, and city life. Just about everything we wanted to see was within walking distance, making the hotel a perfect base for exploring Amsterdam. The suite itself was ideal for an extended stay. We were on a month-long trip and traveling with a lot of luggage, and the room had plenty of space, closets, and drawers for everything we brought with us. It was elegant, comfortable, and very well designed. We ate at the Italian restaurant, which was delicious, and we also spent time at Freddy’s Bar, which was great fun. It has a special feeling, especially knowing that Freddy Heineken used to enjoy spending time there when he was at the hotel. We were told that he purchased the hotel as a gift for his wife, and it truly feels like a beautiful expression of love and esteem. One of the most memorable experiences of our stay was a canal cruise on the Freddy Heineken boat, which Maria, our butler, arranged for us. This was very different from the standard tourist boats that travel the canals. It is a special boat with its own history, including bulletproof glass from the period after Freddy Heineken’s kidnapping, when he was understandably concerned about his safety. It made for a unique and memorable way to experience Amsterdam. The breakfast buffet was also wonderful and included many Dutch touches that brought back childhood memories for me. Having lived in the Netherlands as a child, I especially enjoyed seeing chocolate “muisjes” or sprinkles, which Americans might think of simply as chocolate sprinkles, but in Holland children often enjoy them on buttered bread or toast at breakfast. I cannot say enough good things about our experience. The staff, housekeeping, doormen, porters, front desk team, concierge, and butler service were all a delight throughout our stay. Hotel De L’Europe combines elegance, history, location, and deeply personal service in a way that is very rare. If you want to enjoy everything Amsterdam has to offer, I cannot think of a better place to stay.

Reservations Agent Sweta Upadhyay has been the most professional, patient and kind representative of De L’Europe Hotel. They have gone above and beyond to make sure I understand pricing, upgrade fees, taxes, city tax, etc to make sure I knew what I was paying for - don’t ever second guess that they are there to provide the best care with honesty and integrity. Sweta, thank you again for the upgrade to a junior suite. We are looking forward to spending our honeymoon at De L’Europe in September!!

Outstanding hotel and service! Jordan’s assistance, hospitality, and help was exceptional! Thank you so much!

Wonderful stay at this hotel! Jordan, was the first person to greet us and he was very kind and helpful throughout our entire stay. Lucas, at the front desk was another individual who helped us tremendously. He sat down and gave us a layout of the city and what interesting things we may enjoy. The room was gorgeous and very clean. We had a balcony view that we used every morning and evening. The bathroom was spacious and had all the amenities we needed. The decor was beautiful and the entire staff was kind. I would highly recommend.

Stayed here for four days on our way back from a week working in Nigeria. The hotel and the city were the perfect spots for relaxation and fun. The staff couldn’t be more competent, helpful, and friendly. Every staff member we interacted with I would give 5/5 stars. This hotel is a must for anyone staying in Amsterdam.