Hilton Amsterdam

We were a family of 4, two adults and our two daughters. We had two rooms with connecting doors which was absolutely perfect for us. So hard to find hotels who can accommodate families with children that are beyond travel cots or bunk beds. The hotel is located in a lovely area, quiet and away from all the hustle and bustle. The staff were so friendly, particularly the door man whose name I can't recall but he has been there over 30 years. So helpful advising us of the quickest route to the airport by bus, what a revelation that was, so easy !! Breakfast was superb and the waiter we had in the area beyond where the breads are located was amazing, I"m afraid again I didn't catch his name. Cannot sing the praises of the hotel more, spotlessly clean and everything you expect from a Hilton. I understand they are closing for 2 years for a full refurb which is sad for the staff and I hope they all manage to find employment.

We stayed at the Hilton Amsterdam Apollolaan for three nights with our family (three rooms: a suite, a family connecting room, and a king deluxe room). Unfortunately, our experience was very disappointing. While in the lobby, our 1-year-old accidentally touched a decorative lamp placed right behind the sofa. The lamp fell and broke — an innocent accident that could happen to anyone. Without informing or discussing it with us, the hotel charged €500 directly to our credit card. We only discovered the charge afterward, with no prior notice or explanation of the cost. Even after reaching out, the hotel refused to reconsider, showing little empathy or understanding. For a Hilton property known for hospitality, this handling was extremely disheartening. We expected much better communication and care for guests, especially families.

Amazing stay, excellent breakfast, very friendly and profesional breakfast chef Mario. His omlet deserves a Michelin star.

We enjoyed our weeklong stay at the Hilton Amsterdam. It was our first visit to Amsterdam. Given the residential neighborhood where this Hilton is located, we struggled between staying here vs. another property closer to city centre. This property is next to a canal and offers a relaxing ambience, away from the hustles and bustles, which suited us well when we wanted some down time. We were glad we chose to stay at this Hilton and would do the same if we visit Amsterdam again. The hotel lobby was inviting and all areas were kept tidy and clean. The connecting rooms we booked were spacious for the four of us. Our rooms were on the 8th floor with one of the rooms offering floor-to-ceiling windows overlooking the canal. The executive lounge at this property was a nice perk with a wide selection of beverages (yes, Heineken also!). However, the choice of warm snacks was somewhat limited but it was still fine to be able to refuel just a little after a long day and before dinner time. The walk to the closest tram-stop only took ~7 minutes for a very quick ride to the museum quarter or ~ a 15-minute ride to city centre. We also rented bicycles at the concierge desk and picked up / dropped off our bikes by the front entrance of the hotel. The rental price was very reasonable comparing to local bicycle rental shops, especially given the convenience factor. We also really enjoyed the delicious and well-organized breakfast buffet. The staffers at the restaurant were attentive. Separately, we were able to meet up with some friends for drinks at the Garden Terrace one afternoon. We had a table right by the canal and everyone had a wonderful time! Last but not least, this Hilton is expected to close and undergo a renovation starting very soon so consider staying here to keep that special memory before it's too late! A thumbs up will be very much appreciated if you find this review informative. Thank you.

This is a great Hilton property in a convenient location that is very well managed. The hotel sits with-in proximity to good dining and area attractions and museums. This is an older hotel but is very well maintained and a really neat experience if looking for a throwback to the 1970’s style. The hotel also has the history of hosting John Lenin and Yoko Ono in 1969 and today’s still has their bridal suite room on the 7th floor. The hotel has a really neat bar called the half moon that also serves food plus the flagship Italian restaurant, Roberto’s is very good and suitable for both business and personal dining. Robertos is transformed each morning to host a wonderful buffet breakfast that is very well presented. Perhaps the most exceptional thing about this hotel is the teamwork and attention to excellence displayed by the staff. The Consignors, Hari and Nico have a long history with the property, as do many of the other bell staff, and they are all super helpful. The front desk agents like Alexia are also very helpful and it’s obvious that their general manager, Massimillio, is a great leader for the Hilton’s exceptional team. The only issue to be aware of is that the property is slated to be closed for 2 years for an extensive renovation. It is hoped that the owners of the property and the Hilton organization can find a way to somehow preserve the wonderful charm & nostalgic vibe of this property and even more important, find a way to retain an excellent team of Hilton employees, perhaps through assignments at other Hilton properties, to share their best practices and perhaps pick up new ones, with an option to return to the Hilton Amsterdam when reopened.