Hotel Okura Amsterdam

Okura Amsterdam is amazing. The staff if just awesome. Especially Lynmar! Please ask for him, he will make sure all your needs are met. 100 Star experience.

Another phenomenal stay at the Hotel Okura Amsterdam for our family! Every part of our experience: the most hospitable and gracious staff, the beautiful serene decor, the wellness amenities and room comforts, we now have a hard time staying anywhere else. We live in Amsterdam and have stayed at the Okura a few times when we need a winter staycation. The whole experience makes it such a special and restorative treat for our family! The staff is so sweet to our kids as well. As a bonus, it was by far the best breakfast buffet we've enjoyed! Thank you Okura! We will be back!

Stayed at the Okura Hotel for 4 days after leaving the very ordinary city of Brussels a day early to get to Amsterdam. The hotel is in the "Pipe" district of Amsterdam with bus and metro transport nearby, tram 12 stops near the hotel and the art musuems are less than 10mins away. Hotel is fairly old ( built in 1971) but the public areas are nicely furnished with a choice of 4 restaurants and a top floor bar. We had a junior suite which was spacious and had veiws of the business district and towards the central area of Amsterdam. Room could be probably do with a bit of an update but it was fine. There's plenty of options to eat along the main street from the hotel including an excellent Italian restaurant called Insieme and a great ramen place. Service was excellent throught the hotel especially the front desk and female concierge. Pool was very good, breakfasts were fine typical hotel offerings nothing out of the ordinary. All up a great hotel out of the craziness of central Amsterdam, also close to the airport for 50 euros good value in a taxi.

Great family friendly hotel despite corporate appearance. Well equipped with everything we needed for a toddler including in restaurants and staff were welcoming. Exec Junior suite was bright and spacious, with good canal view.

Stayed here for 2 nights because our flights had been cancelled due to heavy snow and our tour operator arranged a 2 night stay on a B & B basis. The room was excellent, large, comfy, great bathroom , windows on 2 aspects . Breakfast was ok - the a la carte items looked well cooked however I did not order any myself . On day 2 of our stay there was no organise juice and despite asking it took an age for it to be refilled, choice was good but then I’d expect it to be gold plated for €38pp Unfortunately what has driven this 2* review was the despicable devisive behaviour of reception when they invited some of our 80 strong party to a free dinner in t(e restaurant and told the this was being paid for by the tour operator. We enquired at reception whether we could partake in the free meal to be told no as all sittings were full. Why were some of our party invited ( if like you say the tour operator was paying ) and not all ? As this didn’t ring true I rang the tour operator who confirmed this meal was NOT being paid for by them . Yet when I raised this with Reception on checkout they were still adamant the tour operator was paying . Quite frankly it was appalling to ask some of the group and leave others to fend for themselves . The weather was bad and in the end we did not venture out as the pavements were treacherous so we missed out on eating that evening when others in the group enjoyed a 3 course meal - how is that just and fair ??? Despite the hotel being warm and comfortable this issue has left a nasty taste and I would be reluctant to visit again