Hotel Okura Amsterdam

Breakfast both morning was very busy . With difficulties maintaining a full selection and a wait for drinks and hot food orders .(Largely caused by an uptick in numbers due to flight delays and cancellations) .Everyone was working hard but Shohanur Rahman ( I asked for his name ) really stood out. Noticing when people were waiting and doing as much as possible to help. Great to see someone so calm in the mist of it all. It’s a lovely hotel with beautiful rooms that are spotlessly clean and polite and helpful staff . Amazing what a difference one person can make to a hotel stay, totally turned around the breakfast experience for me.

The Hotel Okura is an excellent choice. The staff is great. Professional, helpful and friendly. The rooms and the hotel itself is neat and clean. We enjoyed ourselves at bar twenty third, excellent bartenders and great views of the city and the Le Cameilia provides a tasty breakfast buffet. We highly recommend the Hotel Okura.

This was the third time that we celebrated our marriage in the Okura Hotel….. In the same room! And again it was a marvelous experience!!! Such a special hospitality… And kind service.. It felt like a warm bath…… Thank you! Leo Janssen

We had high hopes after reading the positive reviews about this hotel, but we were very disappointed with our experience. We booked an Executive Room for a 6-night stay, expecting a comfortable and well-designed space. Instead, the room was shockingly small, especially the bathroom. The toilet is crammed right next to the sink, with no bench or surface space for toiletries, completely impractical for a longer stay. We raised our concerns with the front desk several times, but were repeatedly told that nothing could be done. For a hotel of this standard, the lack of flexibility and poor room layout were extremely disappointing.

From a warm welcome when checking in to checking out Okura’s staff make it their mission to take hospitality to a higher level. Your stay is about respect, comfort and to enjoy the luxury this amazing hotel has to offer. Service focused staff. Friendly and always making sure your needs are met! Room with wonderful views over Amsterdam. Comfortable beds. Bathroom full of products. Clean, comfortable, spacious and modern rooms. Michelin star awarded restaurants worth spending a night dining! Housekeeping and room service are perfect. Food, drinks are high quality and professionally prepared. Arigato, thank you very much.