Hotel Okura Amsterdam

Outstanding hotel. The staff are extremely friendly, professional and welcoming. We stayed in a superior junior suite and it was a fantastic room, loads of space, lots of light from the 2 large windows and wonderful views of the city, and they gave my 7 year old a sweet welcome gift. Plus the little details like putting origami bookmarks on our books so they were there for us to find when we came back from a day out were so lovely. The breakfast buffet is excellent, lots of options and eggs cooked to order, including pancakes which made my son happy! We really liked the area the hotel is in and it was a very easy walk to get to the museum quarter and the centre to explore all the lovely canal streets. If we return to Amsterdam I would only stay at this hotel.

I really liked the hotel, their hospitality approach und design but they really stood out when it came to service. I got really sick during my stay and the way the staff took good care of me was exceptional. I won’t forget that so soon and can only recommend staying there!

We had a great stay. Diego ,our bartender in the Lobby Bar was excellent. He made us beautiful drinks and his knowledge of drinks and spirits was extensive. He also recommended great snacks to try.

We stayed two nights for a pre-cruise extension. The hotel is very clean and beautifully appointed. They attend to your every need and even things you didn’t know you needed! (Slippers, a bottle of water, the lobby toilets are heated with a bidet, the amenities are LaOccitane.) The breakfast buffet was excellent (just make sure you are in the main dining room~not the overflow area…it was not served well in many aspects). We enjoyed Aicha at the front desk. She handled any and all questions with a friendly smile and professionalism. Highly recommend this hotel: great location for the tram, restaurants and shopping. Very safe.

The Okura provided an absolutely fantastic hotel experience. The staff was extremely helpful, courteous, and professional. In particular, our concierge, Nigel, was very helpful in guiding us on sightseeing. Louis, our main contact at the front desk was totally first class, and assisted us on many occasions. Crismo was another extremely helpful employee at the front desk, assisting us with some special requests in the middle of the night. The rooms, restaurants, snd conference facilities were all fantastic . We highly recommend this beautiful hotel!