Waldorf Astoria Amsterdam

This is a beautiful hotel tucked away in the city’s historic center. We were in a King Junior Suite for three nights, and it immediately struck the right balance of comfort and atmosphere. The hotel colors are light and inviting, accented with a bright blue tea lounge right off the entry. The team was incredibly accommodating, and they checked us in early after our flight arrived in the morning, which turned our travel day into something easy and effortless. What makes the Waldorf special is its mix of history and location. The hotel is a collection of five historic connected townhomes and sits on the Gentleman’s canal, which is a UNESCO heritage site. Its location makes it convenient to step out and walk or bike to galleries, canals, and the city’s iconic neighborhoods. Amsterdam’s classic, canal-side legacy is all around it, and the hotel’s own heritage is part of what gives the stay that “old-meets-new” feeling.

Every part of my one night stay was excellent at this truly unique, individual hotel. Even check-in was different from any check-in I have had before, and then to be walked to my room by the host, once she had checked which fragrance I wanted in my room at turndown time was a new one for me. The King Grand Loft room was one of a kind, with so much space and character - really cosy and quiet at the top corner of the hotel. The pool and steam room area was really classy, the cocktail experience was out of this world and generally the service was unparalleled. Then topped off by a fabulous breakfast. The overnight oats was very special.

This is, as many reviewers have mentioned, an ideally located hotel in Amsterdam. In spite of its centrality, the property retains a welcoming and tranquil vibe. The level of service and attentiveness is quintessential WA. From the moment of arrival, throughout the stay and checkout, we were made to feel welcomed. Upon arrival, we were met by Dominique, who seemed to appear out of nowhere. He assisted us with our luggage and accompanied us to the reception area. Lisa assisted us with the formalities and then took us up to our room where we were pleasantly surprised to have been upgraded to a room with a canal view. The room was clean and inviting. Room amenities were adequate and we really enjoyed the view especially in the mornings before the city was fully awake. We had no issues with noise from the canal cruises going by or the fact that a busy street was steps away. Attention to cleanliness was obvious throughout the property. We are grateful to all the staff we encountered who made our stay memorable. Thanks to Lisa who gave us a quick tour of the property including the vault bar. Carla gifted us a most welcomed souvenir which was especially nice. Julian was always welcoming us back with a smile and helping us with our bags. Even on our way out, Bryton offered water for our journey and tips on getting to Central station. We thoroughly enjoyed our brief stay and would absolutely recommend this hotel.

What an amazing stay! ! I used one of my complimentary nights from my Hilton Diamond status because I came into Amsterdam a day early and omg I love this hotel! As soon as my cab stopped in front, a man immediately came down the stairs to help me with my bag and escort me to the check in area. They asked if I wanted anything to drink and I said of course champagne! They gave me two! I checked in with Lisa who was amazing! She had me pick out a scent for my room. What? I didn’t know that existed! Super fun! My room wasn’t ready because I had booked late even though it was 3pm but I didn’t mind waiting, especially when they gave me that 2nd glass of champagne. When I got my room, Lisa and Fae escorted me to the room to make sure I liked it and it was beautiful. I loved how the light came into the bathroom. On that note the bathtub was so nice I almost fell asleep in it! You receive welcome chocolates in the shape of Amsterdam shoes which were so cute and delicious! I ordered room service as the bar only served snacks and did not want to go to the restaurant by myself as it was really open. I got the Waldorf Astoria Burger which was amazing and so good! I’d go back to this hotel just for that burger itself. The next day I also had the breakfast and was able to get the whole tray of assortments and all the juices and coffee I wanted PLUS another dish! All complimentary with my Hilton Diamond status. I ordered the French toast and everything was delicious! Obviously I couldn’t eat it all but was able to take some left to the room for later. I also had a spa appointment while here. Massage was great and the masseuse mentioned to see a physical therapist to help my lower back pain that I was complaining about as she said it was coming from my glutes, legs, knees. I’ve seen a couple of masseuses in the last two years in the states and one in Canada and NONE had ever even mentioned that that could help. I love this! Very professional staff. The spa also very serene with sauna, jacuzzi, and pool. They have a door to the garden which I’m assuming is beautiful in summer but I was here in February so it was freezing! When I checked out it was with Lisa again and she was great as usual and the guys helped me with my bags again when my uber came. They let me sit in the other room and said they’d let me know when it was here. Very nice. I did not want to leave. Haha!

My stay at the Waldorf Astoria Amsterdam was truly unforgettable. I don’t think I have ever encountered so many genuinely welcoming and warm team members in one hotel. From the moment I arrived, I felt not just welcomed, but sincerely cared for. What made this stay extra special were the lovely conversations and personal interactions with the staff, every encounter felt natural, kind, and thoughtful. A very special thank you to Shannon, Sabina, and Krisztian, who each made my stay even more memorable with their warmth, professionalism, and authentic kindness. I absolutely loved my stay and will cherish the memories. A perfect example of what true luxury hospitality should feel.