The Westin Anaheim Resort

I am a frequent traveler and a Marriott Titanium Elite member, so I base my hotel reviews on both the brand’s standards and my personal experiences. I stayed several nights at The Westin Anaheim Resort and used a Nightly Upgrade Award to secure a suite. The suite was spacious and felt luxurious, with a very large bathroom that included both a separate soaking tub and a shower. True to the Westin brand, the bed was exceptionally comfortable, and the room worked well for both relaxing and getting work done during a multi-day stay. Although Disneyland is literally across the street, I was in Anaheim for work rather than for a Disney trip. Aside from a wait at check-in, service throughout the stay was pleasant and positive. I was recognized as an elite member, and while my room was not ready upon arrival, I was given access to the concierge lounge, which allowed me to settle in and actually get some work done. The concierge lounge itself has a very nice view and was a comfortable space to work from. Breakfast in the lounge was decent, and coffee, beverages, and light snacks were available at other times throughout the day. I also dined at the restaurant located in the lobby and found the food to be very good. The hotel has a rooftop bar as well, though I was not able to visit during my stay due to a private event being held there. Despite its proximity to Disneyland, the hotel did not feel hectic or overly resort-like. It remained calm and professional enough to be well suited for business travel. Parking is convenient in a garage located directly behind the hotel, and commuting to Irvine was straightforward, with easy access to the 5 freeway (traffic notwithstanding). I also walked over to Downtown Disney one afternoon, which is an easy two-block walk from the hotel. Overall, this was an excellent stay. The combination of a high-quality suite, strong elite recognition, comfortable lounge, and a location that works equally well for business and leisure makes this a property I would happily stay at again.

Beautiful property and fantastic location. The manager Brian is very helpful and the rest of his team gives excellent service. Thank you!

This was our second stay at The Westin Anaheim Resort, and somehow, it managed to be even better than our first, no small feat given how exceptional that experience already was. For this trip, we stayed two nights, but booked them as two separate reservations: one night directly through Marriott, and the second through American Express Fine Hotels & Resorts to take advantage of the FHR benefits. This can sometimes mean switching rooms mid-stay, but Ken Shrout, Director of Front Office, went above and beyond to coordinate everything seamlessly. Thanks to his help, we were able to stay in the same room for both nights without having to pack up and move. His attention to detail and genuine care made a huge difference and set the tone for the entire stay. While check-in was delayed by about an hour and a half, the team handled it extremely well. Valet happily held our bags, and we took the opportunity to walk over to Downtown Disney which is a beautiful, easy 10–15 minute walk. We had dinner, let the kids run around, and did some shopping. By the time we returned, our room was ready and our luggage was promptly delivered to the room by the bell staff, making the transition effortless. The hotel had scheduled overnight water maintenance, and the staff did an excellent job communicating this. We were informed at check-in and reminded again with notices left at our door, which allowed us to plan accordingly. Clear communication like this is always appreciated. Our room itself was fantastic. We had a park-facing room overlooking Disney California Adventure with a clear view of the Incredicoaster. That night, we were able to watch the fireworks right from our room, and it was magical. The sliding doors open wide, creating a panoramic view that made the show feel incredibly immersive. Our kids were absolutely mesmerized. If you plan to be in your room during fireworks, I highly recommend requesting this view as it truly elevates the experience. Every staff member we interacted with from valet to front desk, food and bar servers, to bell services was courteous, professional, and warm. The consistency in service really stands out at this property. The next morning, we had breakfast at the Tangerine Room, which was incredibly convenient before heading to the parks. Having a full breakfast buffet onsite made getting everyone fed and out the door stress-free. Through the FHR, we received complimentary breakfast for two. Before heading out, we also stopped by Blossom Café & Market to pick up sandwiches, snacks, drinks, and coffee. The selection was excellent, with something for everyone, and we used our $100 FHR property credit there as well. It was easy and totally worth it to save more money at the parks. A quick tip for families: we realized after arriving that we had forgotten our stroller (cue mild panic). Thankfully, we discovered a third-party stroller rental service (OC Baby Gear) that delivers and picks up directly from the hotel. I believe I paid $30 with, we were able to rent a roomy double stroller that was waiting for us near the valet desk with our name on it. Huge lifesaver. My advice: book as soon as you realize you need one, as availability can be limited. Overall, this stay reinforced what we already felt after our first visit and that is that this hotel is special. Hats off to Ken Shrout and the entire front-of-house team for once again making our experience exceptional. Our kids now refer to the Westin Anaheim as our “Disney home,” and honestly, that says it all. We will absolutely be back.

William in the Westin Club was the best and such a bright start to our mornings! So courteous and truly went above and beyond when interacting with guests.

Really loved this hotel for some reason! It is not a boutique (quite large actually), it is not unique (fairly corporate) and it sits in the middle of Anaheim, but the place was spotless, the service was good (not refined but good) and the rooms were both comfortable and attractive - really liked the rooms actually (I stayed in two rooms over three nights due to a change in plans). Easy walk to Disneyland (10-15 minutes).