The Westin Anaheim Resort

Some properties are beautiful because of their design. Others, because of their people. The Westin Anaheim delivers both—but it’s the team that turns a stay into a story worth telling. Karen at the front desk was my first impression—and she set the gold standard. Her presence was more than professional—it was restorative. She offered genuine warmth, curated my room experience with intention, and gave me that rare feeling of being seen instead of processed. In many ways, she doesn’t just represent the Westin—she embodies it. Isaiah at valet deserves equal praise. Efficient, gracious, and grounded. The way he greeted guests, handled requests, and moved with purpose made it clear: this is someone who takes pride in the details and understands the value of a great first and last impression. Sergio, the Assistant Front Office Manager, helped elevate the entire stay. His approach was polished, present, and personal. You could feel his leadership not just in how he handled questions—but in how his team moved in sync under his guidance. That’s rare in hospitality today. William at concierge brought it all home. His knowledge of the area, his ease of conversation, and his clear intent to serve—not sell—made asking for recommendations feel like catching up with an old friend who just happens to know everything about Anaheim. This team didn’t just do their jobs—they made the entire property feel like a living, breathing space of calm, service, and sincerity. If you’re considering a stay here, know this: the rooms are gorgeous. The property is spotless. But it’s the people who make it unforgettable.

We are here celebrating my fiance and I getting engaged and it has been so lovely. I truly have no complaints other than the room fan not being loud enough to create a white noise effect which is totally my problem but it was just way too quiet in my room that it was almost creepy. Other than that it was incredible Andrew in the concierge department was gracious enough to send us a welcome gift for our engagement which was such a treat! Overall best hotel I think I’ve ever stayed at in the states!

Comfortable stay with fine attention to detail from staff. The business room was top, the dining at the Tangerine Room delectable, and rooftop bar with gorgeous views of the park + live acoustic music excellent. It was an easy 10 min walk to the Grand Californian hotel in Disneyland where I attended a medical conference. The Westin is a smart choice if you prefer quiet luxury away from the bustle. Also, take a moment to enjoy the beautiful art.

5 stars for personal accountability! This resort was booked several months in advance. Anaheim area hotels are looking fairly tired, the Grand Californian on a previous stay was very average and did not justify it's rates. The Westin is newer and a 15 min walk to Disney. There were a couple of snafus after check in but was immediately followed up and rectified by the team. Hats off and gratitude to Jennifer, she corrected a birthday amenity and had it delivered to the room. We also appreciated Karen at the front desk who made it possible for us to have a fireworks viewing from the lounge when there was mix up with our room's view. She personally took the time to meet with me and offer a solution. Patricia was also very nice and congenial at the Tangerine Room breakfast buffet. Overall, the level of guest relations is impressive, I have only experienced that at the Ritz Carlton chains. Tips for Families: Note the onsite parking services are $45-55 daily. There is an ART bus that stops frequently in front of the hotel and Uber rides are very reasonable. The pool is rather small given the size of the hotel. Best time to use it is when other guests are at Disney, afternoon hours.

We had a magical stay! The rooms and public areas were sparkling clean. We were upgraded to the Westin Club level. Can't say enough about how much this enhanced our experience. William in the Westin club made everyday start with a smile. His hospitality and service were awesome! He made the whole stay better!