Hotel Captain Cook

Big hotel. Good food. Rooms are old and the bedding, throw pillows, duvets and curtains were not very clean. The in room heater had very dirty fins. The bathroom was ver clean. The view of the ocean from the room was spectacular. Would stat somewhere else next time. This hotel was chosen by our cruise line.

We stayed here for one night and were very impressed. Room was nice and quiet and once the H&V sorted out was even quieter. Some noise from the street in the early hours due to locals racing but hardly the hotel’s fault. Staff very helpful in sorting a taxi to the airport and keeping hold of our bags. Recommended.

Stayed here for only one night as part of our cruise package. We had a suite with separate living room and a huge bathroom with double sinks. It's in a great location walkable to many restaurants, shopping and activities in Downtown Anchorage. Would definitely recommend this hotel.

We booked the "Preferred Bed and Breakfast" package for over $500/night, expecting a premium experience. Instead, we were told at check-in that breakfast is just a strict $30 credit—an amount that doesn't even cover a basic morning meal for two at hotel prices. When I politely brought up this misrepresentation to the front desk manager, his response was shockingly rude and dismissive. Without an apology, he doubled down on the bait-and-switch, telling me, "That’s why we tell you when you check in." When I expressed disappointment, he abruptly dropped the rate to $500 and essentially brushed me off, insinuating we could move on to another hotel if we didn't like it. As frequent travelers, we have never been treated with such disrespect by hotel management. To make matters worse, the property is showing its age. The rooms are tired, dated, and nowhere near worth the premium price tag. Save your money and stay at the Marriott or somewhere else in Anchorage where guests are actually treated with basic respect.

Very nice hotel in a convenient location. Staff very friendly and helpful. Room’s spacious & clean however, a little dated.;Not beat up though. Hotel offers several eating options and a large comfortable lobby. I would recommend this hotel.