The Chedi Andermatt

We stayed one night here after taking in some mountain passes in the car, for which it is ideally suited. We wish we stayed longer. The entry level deluxe room is really is a large suite and can't see why a couple would need or want more. The staff were terrific and our evening meal also. The fitness suite and health spa also first class. Expensive but impossible to fault

Two night stay at the Chedi as part of a week long blast around the famous Swiss and alpine passes in my 911 Very impressive hotel Excellent staff - Michelle, Eric, Ricardo, Tomas and Alicia were all particularly friendly and helpful Lovely appointed suite Very good gym Lovely quiet 35m indoor pool - between my wife and I, we swam over 6400m in two days! Good massages Enjoyed the steam rooms etc too Breakfast excellent Dinner - not so much (reviewed separately) My only other gripe was the prices, for example: 70 CHF for 2 single G&Ts and two halves of lager is strong (granted I’d stuck on a reasonable tip - but still, we can afford to stay there don’t get me wrong - but I still believe in value for money!) I also have bit of an issue paying 30 CHF per night for parking given the price of the room - perhaps this is just the Yorkshireman in me? Nonetheless we had a great and memorable visit - thank you

Thank you for a wonderful vacation. The hotel really lives up to its description. Excellent quality of service and hospitality.

A Slice of Alpine Paradise — The Chedi Andermatt From the outside, The Chedi Andermatt greets you with a striking blend of rustic timber and sleek modern lines — a design that feels perfectly at home against the backdrop of the Swiss Alps. It's the kind of first impression that tells you exactly what's coming: something special. It's no surprise this hotel is counted among the prestigious Swiss Deluxe Hotels — a mark reserved for the very best five-star properties in the country — and it wears that distinction beautifully. Step inside, though, and the experience shifts entirely. The interior is pure indulgence — glamorous, high-tech, and unapologetically luxurious. Our room was enormous, with sweeping windows framing the Swiss Alps in a way that made it hard to look away. The bathroom alone could rival a spa: spotless, sleek, and thoughtfully designed with the same high-tech finish as the rest of the suite. A striking art piece capturing the Andermatt landscape hung on the wall, tying the whole room back to the mountains just outside. And speaking of spas — the 2,400-square-metre wellness area here might just be the finest in the entire region. The 35-metre indoor pool alone is worth the trip, with floor-to-ceiling windows framing uninterrupted views of the mountains as you swim. Add in the hydrothermal pool, a serene Tibetan-inspired relaxation lounge, and a beautifully designed sauna area, and it becomes nearly impossible to leave. We spent hours drifting between the pool, the loungers by the fireplace, and the steam rooms — it's a wellness experience that rivals dedicated spa resorts, not just a hotel amenity. The little touches made just as big an impression — a generous welcome drink and Swiss chocolates waiting for us on arrival, a warm gesture that set the tone for the entire stay. But what truly elevated everything was the people. The front desk and reservations team delivered some of the best hospitality we've ever experienced — warm, attentive, and effortlessly professional from the moment we arrived to the moment we checked out. It's rare to find service that matches the beauty of the property, but here, it does. The Chedi Andermatt isn't just a hotel — it's one of Switzerland's true deluxe icons: architecturally stunning outside, quietly luxurious inside, and home to one of the best spa and pool experiences in the Alps. Five stars, without question — and every bit deserving of its place among the Swiss Deluxe Hotels.

The Chedi Andermatt is without doubt a stunning hotel — beautiful architecture, impressive interiors, a luxurious atmosphere and exceptional attention to design. Visually, it certainly deserves its reputation. However, true luxury is not only about beautiful surroundings; it is also about how guests are made to feel. Unfortunately, the attitude of some members of the staff felt more superior than genuinely welcoming and service - oriented. In a hotel of this level, guests should experience warmth, attentiveness and hospitality rather than a sense of arrogance. A beautiful hotel with enormous potential, but the service culture should move from superiority to genuine hospitality. Sometimes, not all that glitters is gold.