Four Seasons Resort and Residences Anguilla

While we overall had a decent stay at the Four Seasons, a slew of issues tarnished our experience. Cons Slow Dining Service: Food routinely took 45+ minutes to arrive across multiple meals. Slowness in Room Service: Waited for 45min-1hr for simple room items such as towels or tea bags. Buffet Service & Misinformation: Difficult to get waitresses attention at the buffet. Had to physically walk to the POS station to get our check. We were also wrongly told smoothies weren't included in our breakfast package, though concierge later confirmed they were. Lacking Kitchen Quality Control: Received incorrect orders twice (dessert and entree protein) due to kitchen error. Food preparation quality was also inconsistent (e.g., store-bought tasting guacamole at Sunset Lounge Pool vs. fresh at Lima Limon). Additionally, the eggplant dish my wife tried still had the sticker on its skin. Post-Checkout Minibar Charge: Unjustly charged for minibar items we didn't use, requiring nearly 48 hours and escalation to resolve. Unsettling Privacy Risk: We discovered a scratch in the frosted bathroom window that allowed a direct view into the shower area. While management responded quickly after we brought it up a day into our stay, covering it with black tape felt like a cheap fix for a serious safety concern. Pros Shoutouts to the Meads Bay and Barnes Bay beach crews (especially Del), Bamboo Grill breakfast team, Sunset Lounge bar staff, fitness team, and the exceptional concierge team (Kenishia and Shanelle). Property Highlights: Beautiful location along Meads and Barnes Bay, paired with great live entertainment. This resort feels like it is propped up by a handful of hard-working staff members and the surrounding areas natural beauty. Unfortunately, underlying operational issues outweigh the positives. IMO, there are nicer resorts for less money, with beaches just as nice, with better food and better service, that aren't as complicated to get to. As a first-time guest, this experience makes me hesitant to book another Four Seasons property.

We absolutely love this property! This is our 5th stay, and there is a reason we keep coming back! The luxury/bespoke Four Seasons service standards are unmatched. It starts from your arrival experience, where you are greeted by name and such warmth that it feels like coming home. The team at the beach/pool are extraordinary, with the upmost highest level of attention/and service. And the food….every bite/meal was excellent! The barista at the Nai coffee shop was stellar, the sushi at the Sunset lounge was one of the best we have ever had, and the beautifully updated Salt restaurant was always a great experience for both breakfast and dinner. Lima Limon offered authentic Mexican cuisine. A special thanks to the concierge team and manager Chavez and Jordan, that were instrumental in coordinating some bday surprises for me, including one of the MOST beautiful birthday cakes I have ever had, which was done by their own pastry team on property, it was edible art! We always travel with our senior pet, and she was treated like the princess she is, from gourmet meals to lots of cuddles. We are counting the days for our next stay! See you soon FS Anguilla and thank you for so many unforgettable memories, and many more to come! 💗💗💗

This was our third trip to Anguilla and our third stay at the Four Seasons and it continues to exceed our expectations. The property is absolutely breathtaking, with beautiful beaches, stunning views, gorgeous pools, immaculate grounds, and excellent food. What truly makes each stay unforgettable, though, is the exceptional staff. Everyone is warm, attentive, and genuinely welcoming. A few special thank-yous: Lucette, Delvicia, Shanella, and Daejanay – Front Desk: Thank you for ensuring we had a beautiful room and anticipating everything we needed before we even had to ask. Hubert “Junior” – Beach & Pool: Junior provides outstanding service with such a warm, engaging personality. He makes you feel like an old friend and always has the best recommendations. Hector – Groundskeeper: One of the kindest people we’ve ever met. His love for Anguilla is infectious, and he goes above and beyond to make guests feel at home. Jocelyn – Bamboo Bartender: Warm, personable, and incredibly knowledgeable about both the resort and the island. Berecia – Salt Restaurant Chef: Not only is she wonderful at what she does, but she made us feel so welcome each morning. We genuinely looked forward to seeing her. Andrea – Housekeeping: Thank you for keeping our room immaculate, thoughtfully working around our schedule, and always doing so with such a positive attitude. The Four Seasons Anguilla is an incredible luxury experience from start to finish. We can’t wait to return!

I had such a wonderful experience at this restaurant, and I have to give a special shoutout to Nadia! She was absolutely amazing so warm, friendly, attentive, and professional. Her customer service truly stood out and made the entire experience even more enjoyable. Nadia went above and beyond to make sure everything was perfect, and her beautiful personality was the cherry on top. Employees like her are truly an asset to any restaurant. Thank you, Nadia, for making my visit so memorable! I will definitely be back! ❤️✨

The Four Seasons Anguilla is absolutely stunning! From the moment we arrived, we were greeted with welcome drinks and genuine hospitality. The resort itself is beautiful, with incredible views and a sense of peace that stays with you throughout your stay. And on service - A special thank you to Dejounaye (sorry if it's spelled wrong!) at the front desk. She made us feel so welcome and was incredibly kind, attentive, and helpful. She truly embodies what luxury hospitality should feel like. I’d also like to recognize Emmanuel, one of the hotel Directors, who was PHENOMENAL. It’s clear he leads by example - he was so attentive to our needs and so passionate about making our stay perfect.  He singlehandedly embodies the best of luxury travel - service that is warm, welcoming, and attentive. Just outstanding all around. The team also surprised my sister for her birthday, which was such a thoughtful touch and made the celebration even more memorable. It’s moments like that that turn a great vacation into one you’ll never forget. And I have to mention the fitness center. I travel frequently and almost always visit the hotel gym, and this was easily one of the best I’ve experienced. It’s spacious, well maintained, and equipped with everything you could need. We’ve stayed at many luxury hotels over the years, and it’s not often that a property leaves such a lasting impression. The Four Seasons Anguilla delivers not only on luxury, but on genuine hospitality. We can't stop talking about when we could come back, and that’s probably the best compliment I can give.