Hotel Juana

⚠️ Traveller Warning I booked the higher “free cancellation” room rate for this hotel. Any reasonable consumer would expect their card to secure the booking — not to be charged months in advance. The hotel immediately took 50% of the full fee. This has never happened to me with any other hotel. Charging more for “flexibility” while taking upfront payment raises serious questions about transparency.

We went for brunch with a large group. The hotel is beautiful and setting very pretty. While the food was very good and everyone enjoyed it, however they clearly make their money on adding on drinks and bottled water and coffee - all of which we paid extra for. So do beware. It adds up. Also, having pushed us in to taking a 240 euro magnum of champagne (!) that the girl said "we put on ice especially for your big table" - we were 14 and they poured in a way that only 13 glasses were filled! Crazy not to give everyone a tiny bit less to make up 14. Quite unprofessional I thought.

Be careful! I was robbed by the staff and/or cleaning crew. Unfortunately I was coming here for years and used to love this hotel, but they can’t be trusted. They went into my personal belongings while I was out for the day and stole thousands of dollars in cash from my bag which was zippered in a secret compartment. They deny they did this and say I misplaced it, which is messed up! I never moved my cash one inch from my bag, it was for emergency purposes, but 100% I was robbed by the Hotel. Be careful with this hotel!

A gorgeous Art Deco boutique hotel with comfortable rooms overlooking the Sea and the park in Juan La pine. It’s beautifully decorated and has a cool feel to the hotel. I thought it was very nice with friendly staff. The breakfast is nice and served in a very pretty courtyard. World stay here again.

Fabulous hotel. Service is exceptional, dining great and pool was perfect for cooling off. Well located with all amenities required. Styling is worth a visit just to see.