Porta Hotel Antigua

We are visiting Antigua for the first time and are staying at the Porta Hotel, where we ate dinner at the restaurant by the pool. We had a wonderful dinner and the atmosphere is beautiful. Gladys Luna was our server and she was very polite. Food was delicious! Thank you, your visitors from Colorado.

Dear Porta hotel manager, I’m writing to express my deep disappointment with my recent stay at your hotel. I stayed for two nights, and the first night was completely ruined by a loud wedding held on the premises. The noise was unbearable, and I wasn’t able to sleep until the party finally ended late at night. For a hotel that advertises itself as a peaceful, relaxing destination, this was completely unacceptable. What’s worse, there was no prior notice, no attempt to relocate me to a quieter room, and not even the most basic courtesy of a warning or earplugs. This lack of consideration for your guests is frankly astonishing. I chose your hotel expecting tranquility, and I paid accordingly. Instead, I got the exact opposite — and no acknowledgment of the massive inconvenience I was subjected to. It’s hard to justify the premium rates when guests are treated as an afterthought. I sincerely hope the management takes this feedback seriously and does something to make up for such a disappointing experience A very disappointed customer

The Restaraunt food is awesome. Gladys Luna and staff are great. Hotel staff Jorge and crew have been great. Everything has been terrific Rooms clean and spacious . Beds comfortable. Pool warm. Everything clean. Maintenance staff awesome. Cleaning staff did an excellent job daily. Great place to visit. Very knowledgeable staff

The food was delicious. We came for a Sunday brunch and it was spectacular. Also the service was amazing. Gladys Luna was our hostess and she was amazing. A must if you’re coming to Antigua. Live music, wonderful atmosphere. Coming back for sure.

Very beautiful hotel and property. Excellent service throughout! Concierge personel extremely helpful with large and small needs! Spa experience was lovely. Evenings in bar were delightful with attentive service. Room was just what we needed. Comfortable with good amenities. Shower very hot with decent pressure!