Le Meridien Arlington

Doug my hero chef Tapi made sure my food was top Notch I had an allergy

I usually thoroughly vet hotels before I book, so this is a rare miss on my part. I am disappointed a hotel of this caliber has such egregious structural and marketing issues. I was further a bit upset that my only recourse was "get in touch later" as the manager was unavailable when I spoke with the front desk. Here are my dealbreakers. We were assigned room 920. This was advertised as One Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed, River view, Corner room. In the amenities at the time of booking (same day) was listed "Separate bathtub and shower," "Bathtub, oversized" and "Tub with spray jets." The spray jets simply do not work. Speaking with the front desk (which required elevator B journey down, as there is no desk phone in the room) they acknowledged no jets are working and their "master engineer" will be working on it. Again, it was listed as an amenity when I booked and they acknowledged that amenity was unavailable due to a known issue. That was not reassuring. Next, let's discuss the river view. I've included pictures of what a corner river view gets you. Notice, it's more buildings and parkway than river. This is in addition to the fact (not a dealbreaker since I understood it) that it sits immediately below arrival/departures for DCA. If you cannot tell the engine sound difference between a CRJ and 757, you'll be able to after staying here. Now the smaller things. Entry: I've stayed at hotels before that have ground level entry but require check in on another floor. While it's not a dealbreaker in itself, a prospective lodger should know that the main doors to the building are not as automated as the secondary doors. While I'm sure a mechanical assistant button exists, I did watch at least 1 elderly person struggle to enter into the awkward small-space-saving style exterior door. After the vestibule, the traditional sliding style doors were present. Then comes the awkward elevator to elevator transition. Elevator 1 goes only from floor 1 to floor 4, where check-in and Noble Fox is. After that, you'll need a separate elevator to access rooms. Not a total dealbreaker, but still not appreciated. The elevator music can only be described as Caribbean meets Renaissance minstrel, it was louder than I'm used to, and not enjoyable. It is synced among elevators, however. It should be noted, this property also apparently uses DirectTV for their room entertainment. Multiple times in the evening, the signal went out while we attempted to watch the Penn State / Northwestern Game. Intermittent digital stutters abounded. The tv program guide didn't work either, and an old Marriott Bonvoy channel streaming Roger Bennett talking about the World Cup was the only reliable entertainment I could sense. Two key advertised parts of this room did not live up to expectations. While the bed was comfortable and the design/layout very clean, the main selling points of the room being unavailable contributed to my dissatisfaction. It did have ample power ports, and while I think it was strange the minifridge was away from the rest of the coffee and glassware area everything worked well. Similarly, I found the overall design aesthetic to be very nice, the art went well with the theme. To me, this is an engineering and marketing problem- the hotel itself could be great, but selling it as a luxury room when the main selling points are either broken or exaggerations cheapens the trust I have with the brand.

Doug is the best bartender ever !!! Great vibes and good customer service with the best smile. Really enjoyed the weekend here.

Awesome! 11/10 :) Give Doug a raise and benefits. He works hard and is very friendly; makes the atmosphere feel very safe, especially for women. Thank you, Doug!

Convenient to access metro and Arlington offices. Clean rooms, friendly staff.