Valsana Hotel & Appartements

Valsana Hotel in Arosa was a fantastic experience. The setting is beautiful — surrounded by stunning alpine scenery that makes it easy to unwind. The hotel itself is modern yet warm, with spacious, well-designed rooms that feel comfortable and thoughtfully put together. The beds were very comfortable, and we slept well throughout our stay. Breakfast was excellent, with a great selection and high-quality ingredients. It felt generous without being overwhelming. The spa facilities were a real highlight. The hot and cold plunge pools and sauna were especially enjoyable after a day out. The gym is well equipped — far better than the typical hotel setup — and the complimentary yoga session for guests was a great touch. It was professionally led and a genuinely enjoyable part of the stay. What stood out most was the staff. Friendly, attentive, and very responsive to last-minute requests. The service felt natural and seamless. Overall, they’re clearly doing something right. We’ll definitely be back.

For the last three years, we spent our Christmas / New Year holiday in Valsana Hotel in Arosa and every time when leaving the place made sure to immediately book again for the coming year, which says it all. The hotel offers great, spacious, comfortable and very clean rooms with a very nice view; staff is very friendly, helpful and attentive; the hotel is situated in a great location to go skiing, for a walk and to reach all places in Arosa on foot; the restaurant Twist offers a great selection of dishes with and really excellent service; and everything is also very children friendly.

Exceptional service by the front desk and restaurant team. Very accommodative, friendly and efficient. The rooms are spacious and comfortable restaurant has very fresh and tasty food.

Very much enjoyed the relaxing and well-appointed Valsana hotel. Staff were very nice and helpful and the was the perfect place to relax after a hard day skiing.

My experience at the Valsana Hotel has been totally disappointing. Despite canceling the reservation 7 days before, just by exceeding the deadline by 8 hours ( due to timezones), I was charged 100% of the stay. I tried to contact them in various ways, both by email and by phone, seeking a minimum flexibility, but there was none. This strict policy and the hotel's inflexible attitude show a tremendous lack of consideration for guests, something that does not correspond to today's hospitality world. I would not recommend it at all.