Valsana Hotel & Appartements

We stayed for a long weekend in a premium double room which was excellent. Even though we were on the 1st floor and overlooking the road the room was silent and the bed very comfortable (especially the pillows). The spa is great - two large saunas and one steam room. The staff were fabulous from start to finish, esp the front desk who made every effort to ensure my wife’s spa appointment was made possible after a mix up with the times. We opted for the “dine around” half board option which was definitely worth doing. The highlight was going up to the hotel’s Alpenblick restaurant on the mountain for dinner. We were met at the base of the mountain by the restaurant’s snow mobile and were whisked up to the warm and cosy lodge where we had the most amazing meal by the log fire. The staff in the Alpenblick were as great as the food and it was by far the most enjoyable meal of the 3 nights. At the end of the meal you are taken back down to the bottom of the slope and were met by the Valsana’s driver to go back to the hotel. We took our meal for the 2nd night in the main restaurant of the Valsana’s (very grown up) sister hotel the Tschuggen Grand. 5 courses were included in the HB option and whilst it was a delicious meal we felt it all to be slightly OTT (jackets and chinos are the order of the day which seems a bit much in a ski resort). For the final night we ate in the Valsana, where sadly we felt the menu to be a bit confused. Nothing really stood out but that might be because we’re predominantly meat eaters rather than vegetarians. Finally as others have said we found the CHF6 charge for a bottle of tap water was a bit much - please stop it! In summary though I’d definitely go back to the Valsana’s, and I’d also highly recommend the Alpenblick experience.

What a lovely hotel. Its very Eco, sustainable, very well positioned for both a walking holiday or a ski holiday and a short walk from the train station. The rooms were very clean and we had a lovely view of the mountains. Staff were super helpful and the day starts with a lovely breakfast buffet. Only downsides, the sitting area downstairs is very dark in the evening, and a big minus is that we asked for tap water at dinner and they charged 6 swiss francs for it, which was quite ridiculous as it is put in the rooms free of charge. We ate out after that and we were not charged in any other restaurants in Arosa for water. For a hotel promoting health and wellbeing tap water should be provided free of charge. However in spite of that we would definitely stay there again a lovely atmosphere, lovely people, nothing was too much trouble so thankyou for a fabulous stay.

The location in Arosa is good - across the lake from the Weisshorn tram. The rooms are new and comfortable, and of good size. - including the balcony The bedding was especially good. The rooms overlooking the lake are better; the views can be a bit limited otherwise. The spa is fairly nice, with an indoor pool, two saunas, a relaxation room, and a yoga room. Though there is an outdoor lounge area, there is not an outdoor pool, nor are there hot pools. The breakfast was the worst we had in Switzerland, and the dinner was not much better. After the first day we grabbed breakfast items from the coop grocery store attached to the hotel (which is very convenient for other needs as well). Instead of eating dinner at their restaurant Twist, order the fondue brought to your balcony - that was very good and worked great with a group. The food is far below the standards of the other Tschuggen group hotel, the Grand Tschuggen, which is located further up the mountain. We ended up eating there instead of Twist (an easy free bus ride). For skiing, definitely pick the Grand Tschuggen - it is worth the extra cost.

Claudio and team took excellent care of us every moment of our stay. A truly unexpected and memorable experience. Staff are very welcoming and friendly. The service at reception and restaurant is very good. Claudio himself runs a number of activities in the local area, which are also very highly recommended - we ha d agreat time picking mushrooms and trying our the baked bread experience. A gem of a hotel

AMAZING hotel, staff, rooms, experience, service, location and vibes. We came as a family with kids and this is our second time at Valsana. The hotel has only 40 rooms, so staff knows you by name and is responsive to any request you might have. Rooms are very modern, spacious and have everything you need. It’s a truly green hotel. They don’t even use plastic pens, only wooden pencils. The hotel manager Claudio is the kindest and most carrying hotel manager we have ever met. We wish every manager in every hotel was like this. He took us mushroom picking in the forest last time. Highly recommend it. The fitness and pool are top end. The sauna is the just place to be after a long day hiking or skiing. Breakfast is great and dinner menu is also worth exploring. We plan to be back next year.