Valsana Hotel & Appartements

My stay at Valsana Hotel Arosa was overall very pleasant, although this visit was only for one night while attending a festival. I had previously stayed at the hotel several years ago, which allowed for a direct comparison. One of the hotel’s strongest advantages is its very central location, making it convenient and easily accessible. The rooms were modern, well designed, and offered a beautiful view. The check-in process, however, felt slightly inconvenient this time. Although the booking had already been completed in advance via Booking.com, an additional online registration was required upon arrival, and every guest staying in the room had to be registered individually. This made the arrival process feel somewhat unnecessarily complicated. After check-in, we decided to have drinks at the bar. As we were seated slightly away from the main area, service took quite a long time before we were attended to. Another minor disappointment was the wellness area schedule. The facilities were not open particularly late in the evening, and spontaneous sauna visits required prior notification the day before, which reduced flexibility somewhat. On a very positive note, the breakfast buffet was excellent and significantly more varied and improved compared to my previous stay. Overall, the hotel offers attractive rooms, an excellent location, and a very good breakfast experience, although there is still some room for improvement regarding service efficiency and wellness accessibility.

Valsana Hotel in Arosa was a fantastic experience. The setting is beautiful — surrounded by stunning alpine scenery that makes it easy to unwind. The hotel itself is modern yet warm, with spacious, well-designed rooms that feel comfortable and thoughtfully put together. The beds were very comfortable, and we slept well throughout our stay. Breakfast was excellent, with a great selection and high-quality ingredients. It felt generous without being overwhelming. The spa facilities were a real highlight. The hot and cold plunge pools and sauna were especially enjoyable after a day out. The gym is well equipped — far better than the typical hotel setup — and the complimentary yoga session for guests was a great touch. It was professionally led and a genuinely enjoyable part of the stay. What stood out most was the staff. Friendly, attentive, and very responsive to last-minute requests. The service felt natural and seamless. Overall, they’re clearly doing something right. We’ll definitely be back.

For the last three years, we spent our Christmas / New Year holiday in Valsana Hotel in Arosa and every time when leaving the place made sure to immediately book again for the coming year, which says it all. The hotel offers great, spacious, comfortable and very clean rooms with a very nice view; staff is very friendly, helpful and attentive; the hotel is situated in a great location to go skiing, for a walk and to reach all places in Arosa on foot; the restaurant Twist offers a great selection of dishes with and really excellent service; and everything is also very children friendly.

Exceptional service by the front desk and restaurant team. Very accommodative, friendly and efficient. The rooms are spacious and comfortable restaurant has very fresh and tasty food.

Very much enjoyed the relaxing and well-appointed Valsana hotel. Staff were very nice and helpful and the was the perfect place to relax after a hard day skiing.