The Omni Grove Park Inn

Excellent customer service. Good was delicious in their restaurants. Rooms were exceptionally clean. $45 resort fee per night which was never explained, nor utilized. Pillows were old and extremely flat. Water pressure in shower was very bad, resulting in longer showers. So, Omni—new pillows and more water needed. Perhaps using the $45 daily fee?

Spectacular, unique, beautiful setting. Wonderful history. great setting. Staff were all helpful, professional, responsive. Special thanks to the concierge, Lydia. Would recommend Asheville and the Omni Grove Park Inn to all !

Grove Park Inn is an incredible blend of history and hospitality. Built in 1913, the property is rich with character and stunning mountain views that make it feel truly special. What stands out most is the staff—professional, friendly, and always going above and beyond to make your stay memorable. The level of service and attention to detail keeps you wanting to come back. Highly

The Grove Park Inn is an experience like no other. It is meticulously maintained, historic and beautiful and the staff is extremely kind, responsive, attentive and friendly. The room was updated appropriately to maintain the original charm of the Inn. The main doors were thrown open early in the morning allowing a cool June mountain breeze to flow through. The spa boasts a limited number of guests per day, yet it was late afternoon before a chaise was available for relaxation. The Poke bowl and the black rice bowl from the spa cafe were both excellent; tasty, fresh and plentiful.

This is a beautiful hotel, but starting to show its age in places. For example, some of the carpeting is separating at the seams in multiple locations. The rooms were clean and the beds were comfortable. Still, I have stayed in 2-star hotels with rooms that were just as nice. They do a good job of keeping it quiet at night, so we slept really well. One annoyance is that the shower is designed such that it is practically impossible to turn it on without getting blasted with cold water. There is no way to access the knobs without getting into the shower, and the shower-head can only be deflected so far. The restaurants are nice, but overpriced. The parking is ridiculously expensive, regardless of whether you get valet parking or self-parking. The spa is booked up for months in advance, which no one told us until we arrived. You might get lucky if you go to the spa early in the morning and snag a cancellation. The fitness center is magnificent. The staff was very good, as would be expected in a hotel of this type.