The Omni Grove Park Inn

The rooms are quite expensive, yet feel old and outdated. The hotel heavily promotes its spa, which was a major reason we chose to stay here. Unfortunately, spa appointments book out months in advance — something that isn’t mentioned on the website. We purchased a room package that included a spa credit, expecting to enjoy that experience, but were unable to make a reservation. After expressing our concerns to the staff, they did refund the spa portion of the package, which we appreciated. Still, it was disappointing not to be able to use the amenity that drew us to the hotel in the first place.

We had an incredible time at the Grove Park Inn with a family group ranging from age 7-70. This is truly a special, beautiful place with incredible service and amenities. It's definitely pricey, but is both a lovely home base to explore the area and an experience in and of itself! Some highlights: - Best spa I've ever been to -- I have a wonderful massage and the amenities are so nice. Book a treatment and spend some time in the grotto-like pools! - The food was delicious, and some of my favorite things I had were the less expensive fare. The bitter greens salad at the pool bar and the pimento cheese dip at Edison's were both incredible, and maybe even better than the fancy meals - The sunset terrace is the best restaurant in terms of food and view - Impeccable service throughout, really a master class in kind, friendly, accommodating service - Very accessible property. While the resort is quite large, you can get free mobility scooters for older folks (one person in our party used one and it was very nice) and they have a shuttle to make it easy to get up and down big hills. There are lots of types of furniture and chairs in every space -- great for plus-size guests and people with knee or back issues. While we had a great time as a family with kids, and felt there was a lot for kids, I'd easily recommend this hotel for couples, girls weekends away, or solo travelers. There's something for everyone!

The food was superb, and the spa was an truly remarkable experience, and the staff take care of every detail so you can enjoy your stay

We paid 600 a night for a slightly larger room. It wasn’t a very big room and the room amenities were on par with a Hilton Garden Inn (save for the view which was fantastic). The rooms need an upgrade with nicer fixtures, larger bathrooms and more amenities for a “resort.” This wouldn’t be such a big issue if they charged 50 percent less per night. There is lots to do including a nice sports complex but the “games” they have there (pool, ping pong, etc) should be in the presidential lounge so you can play games at the bar (not across the street at the sports complex!). The lack of a pool “on the grounds” of the property (you need to take a shuttle to get there) is a negative and the pool is “meh.” Elaine’s and her dueling pianos was fantastic and included as part of the stay. The spa was very nice but also overpriced. For food, the best option is the Sunset Terrace for the view. We tried the food at each restaurant and it was “ok.” My suggestion would be to forgo the food at the hotel and go to the utopia of food in downtown Asheville starting with Curate!!! Overall, we had a great time but it was overpriced for what we got. Also, the hotel needs to update the decor as they are stuck in the 80s

We had a wonderful stay at the Omni Grove Park Inn, made even more memorable thanks to Lydia at the concierge desk. From the moment we arrived, Lydia went out of her way to ensure we felt welcomed and taken care of, offering thoughtful recommendations for dining and local experiences that truly enhanced our visit. Her warmth, knowledge, and genuine care for guests are exactly what you hope for when staying somewhere special. The property itself is stunning, with mountain views and historic charm that make you want to slow down and soak it all in, but it was Lydia’s kindness that made our stay exceptional. We can’t wait to return!