The Omni Grove Park Inn

We were at the GPI for a weekend family event. The rooms, service and food were all excellent. We were particularly impressed with the service and food at the View 1913, and Edison restaurants.

The Omni Grove Park Inn was extremely overbooked, no spa services available the entire time we were there - including a day pass. The food was marginal and reservations were late and slim. The outdoor pool had zero seats available to just enjoy sitting poolside. They are more concerned with filling the resort and making money rather than being able to have services and space available for guest who traveled a distance to enjoy a few days.

What a wonderful Resort! The hotel, spa, and grounds are lovely. The customer service is excellent. This is our 2nd trip & we will be back!

I arrived at the hotel to spend my first anniversary with my wife. We could only stay one night because we have a 2-month-old baby waiting for us at home. With all that in mind, here is my experience. When I arrived, everything looked nice, and I thought it was going to be an amazing experience. It turned out that no one gave me my welcome drinks, even though it was my first time staying there—but that’s something minor. After spending some time in the lobby, the power went out. A hotel worth millions of dollars doesn’t have a generator to restore electricity? They handed out flashlights to everyone. Because of that, I couldn’t book the spa, and my dinner reservation with a mountain view at Edinson was canceled since there was no power. I had to go out into the city to find something to eat after driving 4 hours to get there. As for the room, the bed is comfortable, but the TV is almost black and white—it doesn’t have Netflix or YouTube, even in 2026. At least buy a Fire TV and connect it if you don’t want to get a smart TV. The only option was Chromecast, where you could stream from your phone. Honestly, terrible. The next day, I went to use the pool, which I had been told was open. When I got there, they didn’t let me use it. I had to wait about 40 minutes because a group of 70-year-olds had a water aerobics class in the pool. If I had to rate my experience from 1 to 10, I would give it a 0. I was deciding between this hotel and a Caribbean cruise—I should have chosen the cruise. I would never come back

I think the Grove Park Inn is beautiful! The staff was incredible. I understand how the rooms may leave something to be desired in the original area- but this goes beyond my level of understanding Staying in the original area… I knew the room would be smaller - however I never imagined that to use the toilet I would have to bend down and hold onto something because of the slope with the roof. If you are man, you would never be able to use it. I had unpacked my clothes before I went in the bathroom and discovered the challenge. This is a room that should not be rented out- or if it is with a disclosure about the bathroom