The Omni Grove Park Inn

This stay has been so disappointing. I had always wanted to come here and my chance came when a family wedding was being held here. I checked in yesterday. Prior to my arrival the hotel sent numerous communications that scaffolding is up in parts of the hotel. I was given my room and it was on the ground floor of the hotel looking directly at a wall. The scaffolding was indeed there coupled with wire mesh netting attached to the scaffolding. I called the front desk and told them I refused to stay in this room. I was offered a room 2 stories above but was told it too had scaffolding. I refused. I was then offered a room with the caveat that this room overlooked a loading dock. At this point I demanded to speak to the manager. Well that did the trick as I was moved to a room without scaffolding overlooking a relatively nice view. I just returned to my room at 4 p,m to get ready to go to the wedding only to find out that my room had not been cleaned. Seriously? I would never consider staying here again.

The location is great. The atmosphere is special. The rooms are dated. The hotel is over priced and they hit you for tips in multiple areas costing you significantly. The hotel is pretty clean. The rooms are very quite. The service was good. There are great amenities available but be ready to pay significantly.

We like historic hotels so wanted to stay here even though cheaper options in Asheville Original part is small as two other wings were built in 80s. Public area and outside are nice. Rooms in original part were nice as any original parts including built in dresser. Had to use human operated elevator to get up. I used stair to get down. If stayed again would get lower floor in old building as 6th had slopping ceiling. Most of 5th floor has same ceiling. Lobby very nice as had gas fireplace that was on. Only light wood one when below 55. Only had breakfast at marketplace as the other place is buffet only as no option to have ala carte cooked breakfast. Lunch at Edison was good. Gym is huge as called sports facility for a reason as have 3 indoor courts two of which converted to picketball. Had 4 working peloton, Did not check out pool either indoor or Outdoor. Not sure how get to outdoor as seems like need to do spa treatment. Parking is plentiful either valet or surface lot. They have indoor garage but under reconstruction when there.

Great location back up in the hills with the old back in the day feel. Rooms was just the right sizes for the 2 of us. The rooms were very clean and we overlooked the 18th hole tee off great view for the price. The lobby was a story from the Past, people talking, laughter and the panino playing and drink glasses kinking was Great. Love to come back at Christmas time to see all the lights!!!

Beautiful views. Spacious and quiet rooms. Dated and rustic ambiance and decor - this is different than stately. The property desperately needs an update. Examples: visible holes in pillow cases and bedding. Limitations to service - e.g., room service was published to open at 6:30 am, but when I called, unable to order until 7 am. Dark meeting spaces and decor.