The St. Regis Residences Club, Aspen

We just returned from a June stay at the St. Regis and have nothing but great things to say. The trip was part business, part pleasure. My husband had meetings the first three days, and while the conference coordinators deserve credit for the planning, the hotel handled 300+ attendees seamlessly. That alone tells you a lot about the level of professionalism here. The leisure portion is where the St. Regis really shines. The location is unbeatable, walking distance to downtown Aspen, which made everything easy. They offer complimentary bikes and water bottles, so we spent a morning biking around town taking in beautiful Aspen. A small but lovely touch that made a big difference. The pool area was gorgeous. The lounge chairs were the most comfortable we've sat in, the cocktails were excellent, and the pool menu was really good. Pool service was attentive without being overbearing. The courtyard had a wonderfully serene vibe — though we were told winter Saturdays look completely different, with a big après ski party scene. Apparently, two totally different experiences depending on the season. The Mountain Lounge is sleek and cozy, exactly what you want after a day out. Rooms were spotless, beds were comfortable, and we never had a single complaint about any staff member. Everyone was warm, accommodating, and genuinely seemed happy to be there. For a June stay, we found the pricing reasonable given what you're getting. You're paying for convenience and a level of service that's hard to match. We'd come back in a heartbeat.

Stayed at the St. Regis Aspen and it was an exceptional experience from start to finish. From the moment I arrived, I felt very taken care of. The valet was welcoming and helpful, and the front desk staff was even more delightful. You can tell right away that service is a big focus here. The property itself has a really classic Aspen feel to it. It was originally built in the early ’90s as a Ritz-Carlton before becoming a St. Regis, and it still carries that timeless, high-end mountain lodge style throughout the property. My room was fantastic with a great view overlooking the courtyard, which added a really nice touch to the overall stay. The bathroom deserves its own callout. It was very spacious and opened up into the bedroom, which made everything feel more open and less confined. It’s a small detail, but it gives the room a much more elevated feel instead of that boxed-in hotel layout. Overall, the stay just felt polished across the board. The lobby bar has some great bites for breakfast and lunch. I also had dinner and brunch at Velvet Buck, which is right on property, and it was a great way to wrap up the stay. All in all, a really great experience and one of those places where the service and setting stand out just as much as the room itself.

Dear St. Regis Aspen Team, I wanted to take a moment to sincerely thank you for the truly majestic experience my family and I had during our stay at The St. Regis Aspen Resort. From the moment we arrived, we felt warmly welcomed and genuinely cared for. Every detail was thoughtfully curated, creating an atmosphere that was not only luxurious, but also incredibly magical and intimate for our family. It is rare to find a place that combines such elegance with a sense of warmth and personal connection, and your team achieved this beautifully. Each interaction, every gesture, and all the small touches made us feel special and at home. These are the kinds of experiences that stay with you long after you leave. Without a doubt, we will be returning, and we will gladly recommend The St. Regis Aspen Resort to friends and family seeking an exceptional and memorable stay. Thank you once again for making our time in Aspen so unforgettable.

I had such a great stay at The St. Regis Aspen and honestly can’t wait to come back and stay longer... What really stood out was the service—especially Jasmine and Jose at the front desk. They went above and beyond in a way that felt genuinely personal, not forced. They were warm, welcoming, and made everything feel easy from the moment I arrived. By the end of the stay, it really did feel like a home away from home. The valet team was also fantastic—super quick and efficient every time, which makes a big difference when you're coming and going in Aspen. I also loved how convenient everything was. The airport shuttle made travel seamless, and the spa was a highlight—especially the cold plunge, which was such a fun surprise and definitely a bonus experience. The pool area was beautiful and very well kept, perfect for relaxing. One of my favorite touches was the afternoon setup with s’mores and hot chocolate. It felt cozy and thoughtful, and really captured that end-of-winter, early-spring vibe. Even with spring around the corner, the hotel knows exactly how to keep that mountain magic alive! Overall, an amazing stay. Already looking forward to being back next year.

We were disappointed with our stay. Upon check-in, the front desk was not truthful about an upgrade, even after we mentioned that we are Platinum American Express and Marriott Bonvoy Platinum members. The restaurant experience was equally frustrating — the food was disappointing, and the service was extremely poor. While the staff was generally kind, it was clear they were poorly trained and unprepared to provide the level of service expected from this brand. Overall, it fell well below the standards we’ve come to expect from Marriott properties.