The Ritz-Carlton, Astana

Astana, Kazakhstan

9.7 Superior Luxury
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About the Hotel

Emblematic of the city and its growing power and prominence, The Ritz-Carlton, Astana combines Central Asian and European tradition in seamless harmony, perfecting the luxury experience unlike any other five star hotel in Kazakhstan's capital. With its elevated location in the graceful Talan Towers, guests are introduced to a view of the glowing cityscape, elegant accommodations, relaxing spa services and exceptional culinary experiences.

Location

The Ritz-Carlton, Astana
Dostyk Street 16, Astana,
Kazakhstan
Astana, Kazakhstan 010016

Nearest Airport: TSE

Features and Amenities

  • General Information
  • Pet Friendly
  • Dining
  • Bar
  • Restaurants
  • On-Site Amenities
  • Pool
  • Spa on Property
  • Butler Service
  • Complimentary WiFi
  • In-Room Amenities
  • Turndown Service
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Luxury Bath Amenities
  • Bathrobes & Slippers
  • Complimentary WiFi
  • Business
  • Business Center
  • Business Services
  • Family
  • Children's Programs
  • Nearby
  • Museums
  • Interests
  • City
  • Hotels

Reviews for The Ritz-Carlton, Astana

A+++ for the entire experience

TripAdvisor Traveler Review Rating Reviewed 4 days ago

The room was incredible and the service was A+++. Enjoyed the location and the meals were excellent. will stay there again.

154919Michaelt29 - Lethbridge, Canada


Exceptional luxury, and a relaxed atmosphere. Best five star hotel in Kazakhstan;

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

The hotel is amazing. From check in to check out the service is outstanding.. I would like to do a shout out for the front desk staff as they were always there to help in any and every way possible a special shout out to Karina from the third floor restaurant. She went all the way to make us feel comfortable, happy and special.. The service was outstanding from the time we walked in till the time we left. This hotel goes out of the way to make you feel wanted needed and special.. I highly recommend this hotel not only for the wonderful and luxurious rooms but for the way the hotel is staffed and managed. Thank you all and especially thank you Karina..

Larry P - Shenzhen China


Excellence and luxury - but without a Kazakh charm.

TripAdvisor Traveler Review Rating Reviewed 1 month ago

Exactly what a person would expect from a Ritz Carlton: very comfortable and high-end beds, a luxury interior, absolutely spotless and with the highest service level. The only downside: this could be anywhere in the world and the hotel misses any local DNA. Personal note: I found the horse in the lobby made of bones from 4000 sheep a bit questionable - but one cannot argue about art!

Jurgen R - London, United Kingdom


Best waitress ever … Dina

TripAdvisor Traveler Review Rating Reviewed 3 months ago

I had a wonderful dining experience; everything exceeded my expectations. I truly recommend the waitress call “ Dina” The service was flawless—she anticipated our needs before we even asked. I truly recommend this place it has been an amazing

Oscar A


Wonderful business stay extending through the weekend.

TripAdvisor Traveler Review Rating Reviewed 5 months ago

I had a short business trip and my wife joined me to stay the weekend. This Ritz Carlton is one of the best we've stayed at. The hotel itself is beautiful and has fantastic views of Astana from the higher floors, particularly Selfie restaurant. The room was very comfortable and we appreciated the in-room Nespresso machine. However, the staff really made this trip incredible. Everyone was extremely helpful from the moment we entered, from the doormen, to the front desk, concierge, spa attendants, etc. The food selections were great, particularly the steaks at Selfie and the incredible breakfast buffet. We must also mention how wonderful it was to be served by Dina and Karina at Mokki for breakfast. They were warm, caring, and even gave my wife small bottles of the fruit infused water after they noticed how much she enjoyed it. We will absolutely stay here again on our next visit to Astana.

C9717BSwilliamr


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